I purchased the machine and 2 months later it overheated while cleaning and stopped working entirely. It can be fixed but you have to pry the thing open and press a hidden reset button. Support just sent me a new one. The new one worked great for about 3 days, then it started leaking all around the K-Cup resulting in half strength coffee full of grounds. Support sent me a 3rd machine. Just set the 3rd machine up and it will only make about 8 oz of coffee on the 12 oz setting. I will never buy another Keurig product. Search online for other customers' experiences (Reddit). Keurig has released a defective design and they know it. They will just have you go thru the same troubleshooting steps, send a you a new brewer, and eventually it seems like they hope you'll just give up.

As a retired engineer, I appreciate good design and the K-Supreme delivers. The controls are easy and intuitive. The LED lighting is well thought out and so easy to follow. This machine produces coffee that is both hot and delicious. Engineers should get a raise.

While I love the new design, this unit is a big fail. The coffee isn't hot! I measured the temperature on the new unit and on my old Keurig. Old = 180 degrees; New = 160 degrees. I should not have to put my coffee in the microwave to heat it up right after I take it off the brewer. 160 degree coffee is not hot - it's barely warm. Very disappointed!

I received this brewer complimentary to use for testing purposes and I absolutely love it! It’s incredible easy to use, very easy to clean, and has great features. I love that you can choose to have a stronger brew, or that you can select over ice. And the water tank finally has a handle which makes filling it up so much easier! This new brewer is great and they definitely made some wonderful improvements! I highly recommend!

This is a piece truly a piece of trash , after 4 months - this stopped working and what’s painful you pay so much money for something that breaks in few months. There’s a video in you tube how to re set this - so why? And all the comments said their keurig broke down in few months - so don’t wven bother buying

Omg, I just want to say how pleased I am with this coffee maker. I've never tried a Keurig before so when I got this one, I was a little excited yet a bit nervous because it meant throwing out my old trusty coffee pot. But I am so so so glad I did. I am extremely pleased with the Keurig Supreme single serve coffee maker.

This machine is perfect for what it does. It fits nicely on the counter with a cool option to be able to move the water tank to the back instead of the side. It is definitely an upgrade from the older models and I love the handle on the water tank. It comes with a water filter also which was new to me. The coffee tastes great with hot brew and over ice. I would definitely recommend this product.

Just to start off, the reason I gave 4 stars instead of 5 is because after only 1 day of use, the descaling light came on. That doesn’t seem normal to me. However, the Keurig is still working great! I can really tell a difference in the taste of my coffee with this model. I’ve owned and used several, but the brewing technology on this one is so much better! The natural oils of the coffee come through much better and give it a much richer taste. That’s something I’ve always missed about freshly ground coffee in a classic style brewer. Now I can have that same taste with my Keurig! I’m in love. I highly recommend this model!

I originally got this model in December 2020 and by February 2021 it had smoked up and then wouldn’t turn back on. Then I got a replacement and today it did the exact same thing. There were also some days where I would press a certain oz and would barely get a good brew. I called customer service and they were very nice and sending me an upgrade. I hope it is much better than this one!

I just got this and set it up last night so I could have a cup of coffee in the morning. Immediately the descale light comes on. It splatters coffee on the counter when brewing. I doubt I am getting the full 12 oz. I select. If I could give this zero stars are would. It seems Keuring quality is going down fast. I like my last Keuring, but it only lasted a couple of years even with proper maintence.