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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 1,521-1,530 of 2,862 reviews
Jun 14, 2022
Reviewer name: SpongeCakeJelli
4 out of 5 stars
4 out of 5 stars review

Great Coffee Maker--But did not last

Bought this coffee maker because I work late nights and love a good cup of Joe. Had it for about 6 months and averaged making 2 or 3 cups a week and then about 6 months in, it would no longer power on. Tried troubleshooting, but nothing seemed to work. Its still under warranty, and I will try to get a replacement, but it was disappointing to see that something that is over 100 bucks, stopped working properly in such a short period of time. I take very good care of my things, and descaled it on time, but it just crapped out.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're sorry to hear that your coffee maker is not working as it should. Please call our Consumer Care at 866-901-2739, we will be more than happy to help!

Apr 3, 2021
Reviewer name: sk2213
3 out of 5 stars
3 out of 5 stars review

concerned

has anyone else had problems with there's i had my first one and it quit working when i put in the k-cup it acts like its going to brew and only gives about a a quarter cup and shuts off i then put in second k-cup and it works ? i took it back and got a second one after 3 weeks its doing the same thing ?? should i try a 3rd our is this a problem they have ? i really do like it the coffee is perfect and its quick ....

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.

Feb 26, 2023
Reviewer name: Black Ice
1 out of 5 stars
1 out of 5 stars review

Very Disappointed

I have had my new Keurig little less than a month now and very disappointed in how it was made. When I put the top lever down to make coffee everything start to move around. The water reservoir is very loose again very unhappy I wishI kept the my original one.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're so sorry to hear you've been disappointed with your K-Supreme coffee maker. If you try reaching out to our Consumer care team at 866-901-2739, they will be happy to look into this further for you.

Dec 30, 2024
Reviewer name: Katt135
3 out of 5 stars
3 out of 5 stars review

it's ok for now

Have a problem of water staying in machine after making 2 cups of coffee each morning. I run a clean water rinse after using it each day. The next day it will shoot out about a half a cup that was left in there! Kind of grosses me out. Coffee not tasting as good. Thinking about going back to old way of making coffee after reading something about these pots can get moldy inside, particularly after having this problem of water remaining in there after running a clean rinse.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
May 21, 2021
Reviewer name: Trish
5 out of 5 stars
5 out of 5 stars review

Love this machine!

Bought this in store because I needed it ASAP, and was disappointed they only had this in stock. Didn’t think I wanted all the bells and whistles. I was wrong, as I sit here sipping my iced coffee. It’s very easy to set up, coffee is great and I highly recommend.

Helpful?396P4K41FUCM13821120051
Jun 11, 2022
Reviewer name: Kleinster
2 out of 5 stars
2 out of 5 stars review

Broken

Cleaned my Keurig this morning. It worked all through the rinse and the just shut off. Yes the outlet works yes I turned it on yes I let it sit. It has NO power. Sounds like a lot of others have had the same issue. I love the Keurig machines but this one is horrible and was just purchased in October. Alot of money to throw in the trash.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

In this case we strongly suggest that you contact Consumer Care at 866-901-2739. We're here to help and we want to get you back to brewing!

Aug 8, 2020
Reviewer name: Hpiskorz
5 out of 5 stars
5 out of 5 stars review

Obsessed !

Let me start this off by saying I’m new to being a coffee drinker , something about being over 30 now has drained every cell of my energy and I recently started to need a little pep in my step to get me going in the mornings . So up until receiving this coffee maker I was using the old school pot kind so this was a heck of an upgrade. The design is so nice and sleek it doesn’t look like a big hunk of junk sitting on the counter it actually looks aesthetically pleasing . I love the pods! It’s sooo much more easy to clean up and saves me a lot of time and hassle in the mornings. It brews super quick which is amazing and I love all the size options and preferences for brewing . My personal fave is over ice with the Starbucks blend coffee. My husband loves the strong roast and now we don’t argue over who will make the coffee since I like mine very light and he likes his dark. Now we can each get exactly what we want within minutes! Win win! I also like that the water tank is large enough to hold several days worth of water and love that there’s a filter in it. I also like that the container is clear so I can see that it’s nice and clean . Overall I’m obsessed with this and I don’t know why I haven’t gotten one before now. The coffee just tastes better all together than the old one we had . I would definitely recommend this to anyone ! I am so thankful to have received this for free from Influenster to review.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're thrilled to hear that you both enjoy your new K-Supreme coffee maker. Thank you for having us a part of your family. Happy brewing!

May 27, 2021
Reviewer name: MCGC
5 out of 5 stars
5 out of 5 stars review

A terrific upgrade

I bought this one to replace one that I had for a really long time. I love the new look and the new method of pushing water through the pod. When I take the pod out of the Keurig , I can see the 5 places that it was punctured and water went through. The coffee tastes great and is very hot. Many other great features were added.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jan 7, 2023
Reviewer name: Sue
1 out of 5 stars
1 out of 5 stars review

Quit working after 6 cups

Purchased for my mother. She fixed only 6 cups before the electrical system quit working. Nothing happens when plugged in. Unfortunately, she didn't tell me because it was a gift and she didn't want to be ungracious. When I discovered, she had owned for just over a year. Keurig has been non-responsive.

Helpful?396P4K41FUCM13821120051
reply from Keurig Care

Thank you for your review and feedback Sue. We're sorry to hear that you are disappointed with the K-Supreme coffee maker, and your experience with Keurig Consumer Care. We pride ourselves on providing excellent customer service, and would love another opportunity to assist you. Please reach out to us at 866-901-2739.

Mar 19, 2023
Reviewer name: Rusti
2 out of 5 stars
2 out of 5 stars review

this is an over priced pile of junk.

My children bought me this sleek new "Supreme" coffee maker and the instructions on it are onerous. The DESCALER costs more than it's worth and when you've spent a lot of time doing the DESCALE, it still is on blaring at you. The additional cost of filters and descaler is a waste.to get more money and doesn't work anyway. 20 minutes to clean it and a ton of wasted money and time.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're so sorry to hear you've been disappointed with your K-Supreme coffee maker. We'd love to look into your concerns further. Please reach out to our Consumer Care team at 866-901-2739. We are here to help!