I am extremely disappointed to have to buy new filter holder --- why did you not put that on the outside of the box. Like " batteries not included" The pods are not environmentally .friendly so we when our Keuig died, we have many now apparently unusable filters. We do like the smaller footprint. Another trip to the masked store is a hassle and we do not even know if they have any. Please get the packaging right.

Just to start off, the reason I gave 4 stars instead of 5 is because after only 1 day of use, the descaling light came on. That doesn’t seem normal to me. However, the Keurig is still working great! I can really tell a difference in the taste of my coffee with this model. I’ve owned and used several, but the brewing technology on this one is so much better! Ive used the same brand of coffee for years now, so I’m very accustomed to the taste of it. The natural oils of the coffee come through much better in this model and give it a much richer taste. That’s something I’ve always missed about freshly ground coffee in a classic style brewer. Now I can have that same taste with my Keurig! I’m in love. I highly recommend this model! I did receive this Keurig free for testing purposes, so I felt it necessary to be completely honest about my experience.

I've had thus for a few months now. Giving it 2 stars b/c the coffee does taste better & the sleek design doesn't take up as much space. I have owned the keurig 2.0 for years & I can't complain. I was intrigued about the new technology. Cons: coffee not hot enough, I have to microwave it for a min. 2. coffee grinds in every single cup of coffee, water, hot chocolate... you name it. 3. Not easily cleaned, I'm literally in there with a toothbrush b/c I feel as if a simple wipe is not enough; it's just too much. I've put it back in the box, highly dissatisfied, it's way after the return date & I'm still going to use my other until it gives out. I do not recommend this product maybe they will come up with something better.

I researched a lot of singe-cup coffee brewers and bought this one and am please with it; I hardly every make a full pot anymore, it's so fast, quiet and convenient. I like the auto delivery of the pods and choices. I only wish it was easier to disassemble the pods to recycle.

This arrived yesterday and I found it has the same problem as my other Keurigs it keeps the water slightly warmer than luke warm. If I brew after it stands for a while the water is not hot. But if I run water only first then without hesitation brew another cup it come out hot enough. I like the coffee that is brewed on top of the stove. But sometimes I can wait.

I bought this to replace a 8 year old Keurig that worked great. This model clogged after 2 weeks of use and needs to be cleaned/flushed after every cup or grounds get stuck in the needle and coffee doesn’t brew. I had the first one replaced under warrantee and the new one has the same issue. Very disappointed in this new model :(

My BIGGEST complaint about this coffee maker is that you can't cancel a pour once it's started. Say you misjudge the size of your mug and need to stop the stream - on the original model you could just press the power button and it would stop, not with this one. Yes, you can just open the pod compartment, but I just don't understand why the power button method doesn't work. Also, why does the machine turn on whenever you open the pod compartment?

1st one lasted a month before it would no longer power on. They replaced it. The 2nd one lasted 2 months. The replacement is being sent out today. I will say their service dept is excellent, but it’s sad i’m getting to know them so well. They did put it on record that if this one blows i would like a different model in replacement.

I have been using a 12 cup coffee maker for ever and have been wanting to try out a Keurig for a while! It took about 5 minutes total to set up and that’s was only because of the little filter thing :) I made my first cup and IMMEDIATELY could taste a different. My old pot was super hard to clean, made weak coffee that was pretty much water flavored and was just gross hahaha but with this, MY COFFEE TASTED LIKE COFFEE ❤️ The single cups will help me not waste a bunch of grounds because I never measure them out correctly.....and hopefully they don’t just explode all over the place Hahahah this little guy is perfect! Especially as a momma, I rely on a nice strong cup of coffee each morning! *I received this complementary for testing purposes* That being said, I would definitely purchase this.

I absolutely love this new handle feature and the large refillable tank! It’s so much easier to use. I also love the new way that this punctures the k-cups in a more even way to distribute the taste better. My only worry is now I have to buy new refillable pods because my favorite coffee is local and doesn’t do k-cups yet. Overall love my new brewer!