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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 1,501-1,510 of 2,862 reviews
Jan 22, 2021
Reviewer name: Roxi54
1 out of 5 stars
1 out of 5 stars review

Lasted 1 month

Delivered Dec 9th used only bottled water and January 11th descale light came on. Purchased Keurig Descale and new filters. Carefully followed directions and light remains on. This is the second Keurig I've bought. They should last longer than a month for the price.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

That's not what we would hope to hear, Roxy. Our Customer Care team will be happy to assist you with this. Please get in touch with us at 866-901-2739.

Jul 21, 2020
Reviewer name: Justangie09
5 out of 5 stars
5 out of 5 stars review

Quickest Coffee Ever

I received my Keurig for free to try and review, and I am already absolutely in love! Pleased with how simple art up was. I don’t have a huge countertop so I am pleased to see that the water reservoir can be moved for optimal placement. Shocked at how quickly and quietly it brewed me Keurig Donut Shop regular k-cup pod to a 10 perfection! I will definitely be recommending this brewer to anyone interested!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Supreme!

Mar 15, 2022
Reviewer name: ck675h
1 out of 5 stars
1 out of 5 stars review

Worked great for 2 months

Then the descale light started blinking. I used keurig's descaling product following their directions. There isn't instructions on how to reset the machine. Searched the site, found out how to re-set but machine fails to re-set. Tried descaling a second time (cleaner isn't cheap) and machine still won't reset. Their descaling solution fails to indicate how to reset the machine so plan to search their site. I filter my water before pouring into machine to remove impurities and would think I'd get more the two months use (1-2 cups a day). Tried calling for the past three days but every five minutes a recording states wait time of five minutes. After twenty I gave up. Site has a instant chat feature but has not worked in the past three days. Please read reviews before deciding on making a purchase. I'd advice checking other sites (like Consumer Reports). I had hoped to give a review providing I could talk to someone at Keurig but looks like they don't want the customer to.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. This is not the experience we hoped you would have. We do take this feedback very seriously and are confident our team will be able to address your concerns. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.

Jan 22, 2021
Reviewer name: neese54
2 out of 5 stars
2 out of 5 stars review

Poor performance

We bought it 2 months ago. It needs frequent descaling, where our other did not. It also doesn't work well with my eco-pods. I have to poke holes in the coffee pod with a screwdriver, or else it makes a cup of coffee flavored water. Even with regular K-pods, th coffee doesn't taste as good as it did with the older model. Not happy at all.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hello and thank you for your review. We're sorry to hear you're disappointed with your new K-Supreme coffee maker. We would love to help and improve your experience. At your earliest convenience, please contact our consumer care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call.

Feb 13, 2022
Reviewer name: Cindy Wendy
1 out of 5 stars
1 out of 5 stars review

Crap

I have had keurig coffee makes for 15 years. I bought the sage green one about a month and a half ago. It stopped working in 3 weeks and then got s replacement and it just died in almost 2-3 weeks. They both had the same problem and defect. It always thought it had no water and it gets to the point where you can’t brew anything anymore because it doesn’t detect that the canister is full of water. I am extremely disappointed. I may have to find a completely different brand coffee maker. These are too expensive to stop working every 3 weeks and I can’t live without my coffee.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Consumer Care team please? The number is 866-901-2739 and we are here to help.

Jul 21, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Perfect size!

I absolutely love this Keurig! I've been using them since they first came out and this particular one,m takes up so little space! I was able to place it on my counter without it cluttering up the space! It brews quickly so I can brew a cup in my travel mug on my way out the door to work!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are so glad to hear that you are enjoying your K-Supreme coffee maker!

Aug 9, 2020
Reviewer name: Cspad27
5 out of 5 stars
5 out of 5 stars review

Awesome Compact Coffee Maker

I was given this complimentary Keurig through an Influenster campaign for testing purposes. I have to say that this keurig exceeded my overall expectations. I’ve had a few issues in the past with smaller Keurig’s that I’ve purchased, in terms of water just coming right through the machine and it not working properly. But this Keurig K-Supreme brewer really works well and I have to say that my favorite feature is the removable reservoir that has a handle on it. This feature makes it so easy to refill the Reservoir and place it back into the machine to start brewing my favorite cup of coffee. The only thing that I would change if I could would be the speed in which the coffee comes out of the machine. Compared to my normal sized Keurig it takes a lot longer to brew a cup of coffee from the K-Supreme. But overall I would highly recommend if you’re looking for a more compact Keurig that still has a large water tank!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for taking the time to review your new K-Supreme coffee maker. We appreciate the feedback! Enjoy!

Jul 17, 2020
Reviewer name: CHAR A
5 out of 5 stars
5 out of 5 stars review

A Quick, High quality cup.

As a person who drinks coffee everyday, I really didnt know what I was missing i tried this Keurig. I’ve had other coffee makers, but i definitely love that this has a detachable water reservoir. It makes it easy to clean. It heats up the water in no time and I can honestly say that this was the best cup of coffee I’ve made at home, EVER!! I love that it has an ‘over ice’ feature Which works great for iced coffee and tea, it’s a game changer. I got my keurig complementary from influenster, but i wouldn’t have regretted it if i had purchased.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We are thrilled to hear that you are loving your K-Supreme coffee maker! Happy brewing!

Jul 22, 2022
Reviewer name: Tr6000
3 out of 5 stars
3 out of 5 stars review

Kerrigan K Supreme

I bought this product about 3 mos ago. It’s been ok except for the pods I waist. I lose anywhere from 1 -3 or more pods a week because the pod doesn’t get punctured properly when the lid is closed and the water doesn’t go through the pod and out in 1 stream. It floods at the top and comes out in about 3 drippy areas. Then I have to throw out the pod and start again. This morning I have wasted 3 so far and still haven’t gotten a cup

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Jul 21, 2020
Reviewer name: Sky Sky
5 out of 5 stars
5 out of 5 stars review

Sleek and easy to use

I received this brewer complimentary to leave a review. First of all, I am not a big coffee drinker. I wasn't sure how I would feel about this product since I'm not too familiar with coffee specs. The machine was easy to set up and the instructions were clear and easy to understand. The only thing that threw me off at first was the water filter as the instructions were in a separate pamphlet. I would suggest putting it all together in one book. Once we got it set up I tested out the over ice feature, and I love it! My partner loves the ability to make it stronger or weaker. It has a lot of easy to use functions and the machine itself is beautiful. It looks sleek and nice in my kitchen. As a teacher I might even have to move it to my classroom because it is so great. I think I will be using it for freshly brewed tea over the coffee. If you are someone who likes to customize your coffee preferences I would recommend this product.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you so much for taking the time to review your K-Supreme coffee maker. We appreciate the feedback! Enjoy!