I bought this about a month ago and after a few weeks the descale light started flashing so I looked in the instructions on how to do it. It says to hold down a couple buttons on the control pad which I did and the power light went off. Since then it has not been able to power on. I have tried it in different power outlets, tried all kinds of online Keurig remedies and nothing brings it back to life. Time to buy a dependable coffee maker.

I am really enjoying my new Keurig Supreme coffee maker. I have had it for about two weeks now, and it is a game changer, even as a Keurig user for many years. It brews so quickly and is easy to use, and I love the new features on the machine. I have been using the “Over Ice” feature every day, and was surprised at first by how good the iced coffee came out.

I had the Keurig 2.0 touchscreen forever. It was my absolute favorite machine and I was disappointed to find that it was discontinued and there was nothing else close to it. For the past month I have went through THREE different machines. THREE. One stabbed me every time I put pod in, one only went to 10oz, and the last one left coffee grounds in cup or didn’t brew at all. I seen this brewer and liked the options, told my husband that this is the last keurig brewer we’d try and if this didn’t go well we’d go back to our trusty Bunn and brew whole pots again. Brewer came and was pleasantly surprised that it was a bit bigger than it looked in the picture. We love the water reservoir handle and how you can move it to different sides. We LOVE the top when you open it, it’s on a spring open and STAYS OPEN. We love the multiple holes that it makes for better streaming, less chance of a clog up. The cup sizes are perfect, got our 12oz back. Ice coffee option is great too with summer coming. It came with a filter (they all should) and that was great too. It shuts off itself after being idle awhile. We still love our 2.0 but this brewer is well worth the money and it’s a keeper so far. You have the option of upgrading to next level brewer if you want more options (bigger tank, more cup sizes, and more options on top) but this brewer has everything we need. So I can confidently say that we FINALLY found a replacement brewer and Bunn will have to wait a bit longer for its come back.

I bought a new Keurig about a month or so ago. My old Keurig of about 15 years needed a face lift. I thought my old Keurig made a great cup of coffee. Same pods, new Keurig makes an even better cup of coffee. I certainly didnt expect that. Not only is the design better but so is the coffee. Lucky me

I actually LOVE this machine when it works. My whole family does, actually. The issue is they don't last. I received the first one as a Christmas gift from my friend and not even 4 months later it just stopped working. I contacted Keurig and they were quick to replace the machine - awesome. Unfortunately, the replacement just failed after 5 months. 2 machines in less than 8 months is insane.

Liked the slimmer style and less "programming" but would prefer hotter coffee, also have problems getting it to turn on sometimes. Doesn't work with recyclable pods at all, you just get hot water, which is a real bummer. Worked as it should for 1st week or so but now water sprays and drips around coffee stream, so it's not as strong as you'd like it to be. Descale light won't go off even after following instructions to the letter.

I bought this machine a month ago to replace my classic. The universal adapter for your own coffee work but leak water into cup and on counter. Not designed for your refillable adapters. I am sure it is great with k cups but I prefer to be my own coffee and not add to the garbage the k cups. I returned this maker and purchased the classic model that is better suited for k cup adapters.

I bought this replace a big clunky Keurig 2 and reap the benefits of multi-stream. Glad I did, it is a very nice unit, brews great coffee. The water reservoir is large easy to use and has a handle, wow how many years did that take. Makes it so easy to fill. I like that you can move the reservoir too, makes it easy to place in different areas. It is easy to use, just open the lid place a pod and brew. No turning it on and waiting for it to heat. It is also much quieter in it's brewing. I think the multi-stream does make a different, the coffee has a richer flavor than the old one. All in all I am very happy with the product and glad I switched. On the negative though the materials are not premium enough for the full price cost if you ask me. It's not cheaply put together and I'm sure it will hold up but compared to previous models it just seems cheaper to me and I'm glad I got it 1/2 price by also ordering coffee delivery. I have to get coffee so might as well take advantage. I recommend it, best Keurig we've had and we've had a few.

I bought this a few months ago and I love it. I use it everyday. I use Reverse Osmosis water in it and twice now I have gotten an error message to descale. Why? It’s reverse osmosis water. The error code won’t go away even if I run the descale program without the descale solution. I called Keurig up and the lady on the phone had me read the serial number off of it and so some trouble shooting. Then said I needed to have it replaced and we would do it under warranty. After being on hold for 20 minutes, they hung up on me. They had asked me for my number and address as well as email. You would think that after being disconnected they would call you back. Was I disconnect or hung up on on purpose.

I can’t even remember when I got my first k-supreme because as of yesterday I have my 3rd replacement….I have always loved my Keurigs until this model…there are many flaws with the k-supreme and I can’t begin to enumerate the reasons for the flaws…I’m not a Keurig engineer…..I am just a simple 5cup a day coffee drinker who gets VERY grumpy when this model just dies for no apparent reason….customer service runs hot-and-cold….but my biggest complaint is they say we’ll call you back and they never do… and then I call back again and eventually after they read me their script for the umpteenth time, I do get some help…I received my replacement today February 2023 for the one I got in November 2022…so here’s hoping. Overall, I would give 5stars to this brewer when it’s working HOWEVER it only deserves 1star since it never seems to be able to go the distance.