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Customer reviews for Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods for
Keurig K-Supreme Single-Serve K-Cup Pod Coffee Maker With 24 K-Cup Pods
4.3 out of 5 stars
stars
4,750 ratings2,862 reviews
  1. 5 stars70% (3,345)
  2. 4 stars10% (464)
  3. 3 stars5% (245)
  4. 2 stars4% (186)
  5. 1 star11% (510)

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Showing 1,481-1,490 of 2,862 reviews
Nov 6, 2020
Reviewer name: Denzel
5 out of 5 stars
5 out of 5 stars review

Love this machine!

Love this machine! I exchanged my K Mini plus for this and the multi-stream tech is worth it! The machine is very quiet and I’ve only used it with the strong feature and it always produces great coffee with no fuss! The quality of the lid is not as sturdy as what the Plus had but it’s a fair trade off in my eyes.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
Aug 6, 2020
Reviewer name: Msmarie07
5 out of 5 stars
5 out of 5 stars review

Overall a great buy!

I received this product free for review and I love it! I have had 4 different Keurig models at this point and for the money, this is the best option! It has great features, it brews a perfect cup no mattter the size and definitely gives me a more caffeinated experience each time. It takes less time to heat up when turning on or between cups than my more expensive models. It is also less messy and easier to fill the water container. It also gives the option to move the water container to different sizes based on you preference or counter space. 10 stars for this brewer! It’s great!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're delighted to hear that you are enjoying your K-Supreme coffee maker. Happy brewing!

Dec 12, 2021
Reviewer name: Tom335
1 out of 5 stars
1 out of 5 stars review

Worked good for one month

This is my fifth Keurig that I have owned. I have been very happy with the first four. The K-Supreme worked very well for one month and then started to make a mess with coffee grounds in the cup and very little coffee actually going into the cup. If this is your new and improved coffee maker, I think I will look for a different brand.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
May 3, 2021
Reviewer name: amc003
2 out of 5 stars
2 out of 5 stars review

Great until it’s not

I bought my first k-supreme machine in sept 2020… it broke after 6 months, just wouldn’t turn on. Called customer service, after two weeks of trying to get a replacement sent out, I got the replacement machine. The replacement spurt water all over the place and every cup of coffee looked like a cup of tea. Unless you pushed down on the top to keep it closed it didn’t work. Please buy anything other than Keurig. It’s a crap shoot with what you get with them.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review and feedback. We're sorry to hear about your experience. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.

Jan 31, 2021
Reviewer name: biden
1 out of 5 stars
1 out of 5 stars review

mistake of my life

I bought this machine a month ago after the 4th time using it the descale light went on, so I purchased the ''special keurig'' descale solution followed all the prompts and it did not help at all!!! The descale light is still on! I regret this purchase as the machine is not working!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're sorry to hear that you have experienced problems with your coffee maker. Have you spoken with our Customer Care team? The number is 866-901-2739, we'd be more than happy to help!

Mar 22, 2023
Reviewer name: MichelleG79
2 out of 5 stars
2 out of 5 stars review

K Cup Leaks

I bought the Keurig Supreme yesterday and a K Cup. The K Cup is not user friendly and overly complicated. In order to use the K Cup in this Keurig, you have to remove a piece from the Keurig (which took my forever to figure out and I finally found it on a youtube video from a customer). We made our first cup of coffee this morning and it was fine. Second and third cup leak water from the K Cup. Tried repositioning the red o-ring piece and nothing helps. I will be returning today.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Have you tried reaching out to our Consumer Care team regarding the issue you are encountering with your Keurig My K-Cup and your K-Supreme coffee maker? We can be reached at 866-901-2739 and will be happy to help!

Jul 31, 2020
Reviewer name: Mizkelton16
5 out of 5 stars
5 out of 5 stars review

Great space saver

I love that the water storage can move to the side or back. I keep it on the backside making it long and more narrow. Brews coffee well, fast. I would say if I hit 10 or 12 oz, it seems to be a little less than it should be. But I’m just eye balling it, I don’t have an actual way to measure. I do love this model though, there’s an over ice button, it’s tall and again brews fast.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

We're glad you're enjoying your K-Supreme coffee maker! Thank you for your review and feedback.

Aug 18, 2021
Reviewer name: BeccaNZach
2 out of 5 stars
2 out of 5 stars review

Great coffee when it works right

Bought this back in June and it made some great tasting coffee for about a month before it started to glitch. After roughly a month, it began to pour quite a bit of water into our cups, with only one fine stream of actual coffee mixed in, making for a very watery and unsatisfying cup of joe. We tried descaling first, then changed the filter and when that didn't work we inspected the machine to see if something had broken. Nothing had broken and we are at a loss as to how to fix it. Looking into getting a refund or replacement.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Let's get you some help with your K-Supreme coffee maker. Please call Consumer Care at 866-901-2739 to get started.

Nov 29, 2020
Reviewer name: twdntrichardson
1 out of 5 stars
1 out of 5 stars review

Supreme Disappointment

I purchased a Keurig Supreme to replace a Keurig that the digital display became unreadable after just over a year. Within 20 days the new machine starting brewing very weak coffee. We have had multiple Keurig machines and each iteration seems to be less dependable. We have a large family and the machine gets used many times a day. Not sure where to go from here as the convenience of the single brew is key, however, the constant issues are pushing us to another brand.

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Thank you for your review. We are sorry to hear that you're disappointed in your purchase. That’s certainly not the experience we want you to have. The behavior that you’ve described in your review is certainly not typical of the coffee maker. We would love to find a resolution that suits your needs. Please call our Customer Service team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you. We look forward to your call!

Jul 27, 2020
Reviewer name: zatannazatarra
4 out of 5 stars
4 out of 5 stars review

Absolutely wonderful!

Just to start off, the reason I gave 4 stars instead of 5 is because after only 1 day of use, the descaling light came on. That doesn’t seem normal to me. However, the Keurig is still working great! I can really tell a difference in the taste of my coffee with this model. I’ve owned and used several, but the brewing technology on this one is so much better! The natural oils of the coffee come through much better and give it a much richer taste. That’s something I’ve always missed about freshly ground coffee in a classic style brewer. Now I can have that same taste with my Keurig! I’m in love. I highly recommend this model!

Review from keurig.com
Helpful?396P4K41FUCM13821120051
reply from Consumer Care

Hi Krysten, thank you for reviewing your K-Supreme coffee maker! We're sorry to hear about the descaling light and would like to find out a little more information from you. Some one from our team will be reaching out to offer assistance. Happy brewing!