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Customer reviews for Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control for
Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control
4.5 out of 5 stars
stars350 ratings228 reviews
  1. 5 stars75% (264)
  2. 4 stars10% (35)
  3. 3 stars5% (18)
  4. 2 stars3% (11)
  5. 1 star6% (22)

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Showing 211-220 of 228 reviews
Jun 30, 2020
Mainer
4 out of 5 stars review

Great Product, Bad Shipping

This AC unit is great. I love being able to lay in bed and control it with the app. Cools the bedroom quickly. I could see how some say it’s loud, but puts me to sleep. Shipping was OK. Took it out of the box and installed it. Easy! Then walked outside to check it out and it was dented. No big deal, still works. Others might have returned it.

Helpful?5UV4SA35HGAG13817503026
reply from Supplier Response

Hello Mainer. Thank you for taking the time to post your review of the Midea 12,000 BTU Room Window Air Conditioner. We're sorry that your unit arrived with a dent. However, we're happy to hear that you're satisfied with your unit's performance, quiet operation and features. If you experience any issue with your unit, kindly give us a call at 866-646-4332 and reference case number 111117604; we will gladly assist you. -Midea Customer Care.

Jul 2, 2019
Cr53
5 out of 5 stars review

Cold

[This review was collected as part of a promotion.] We installed this in a cabin out in south Texas. It’s kewping it cool in a very hot south Texas day (90+). I like all of the new features and def will recommend this to some other friends or family members

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 10, 2019
CookieMomma
5 out of 5 stars review

Sweet, Cold, Comfort

[This review was collected as part of a promotion.] I have this product to supplement my central A/C unit in the hottest room of my home. Let's face it, a southern Louisiana Summer is HOT and i will take all of the extra cool i can get. I have been very pleased with this product in respect to ease of installation and ease of use. Also the output of cool air does not disappoint and the wifi and voice control features are a bonus to easily change the temp as needed.

Review from Midea
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Jun 1, 2020
JAX Rob
5 out of 5 stars review

8,000 BTU - Great Window Unit

INSTALL - Fairly straight forward & only req'd a few tools plus a drill for 1/8" pilot holes for the 1/2" metal screws to secure in place. Took approx 30 mins from out-of-the-box & in-the-window operation. Took another 30 - 45 mins to install gaskets / tape for sealing purposes + setting up the SMART App & Alexa. TEMP - First day of use in FLORIDA Spring (5/31/20) - 96F & sunny! Put it on 62F to get a 300' SF room cooled down. Took about 2 hours but it worked great & blows very cold air! Thermometer placed at vents registered 61F & you could feel the cool air 10' - 15' away from the unit. REMOTE - this little unit also has a remote to help you control the unit's temp, mode, fan speed, etc. so you don't have to get-up ... of course, if you have a smart phone, read on ... SMART APP - This took several tries & 2 devices. USE ONLY 2.4ghz WiFi signal when connecting to your home network & the AC network OR you will NOT successfully configure the unit. Even after doing this several times, I ended up switching devices from my iPhone 8+ to my iPad. I kept getting "Internal Error" when attempting to move on from Step 3 after successfully connecting to the AC Network. I downloaded the same app on the iPad, logged-in, followed the same set-up as before - Viola ... SUCCESS on the 1st try!! Once connected, you can activate Alexa & to use voice commands from within the house or from your iPhone Alexa app for "scenes" if your home is SMART configured. You can also use the MIDEA AIR AP. This has some nice user interface from background color to let you know which mode your AC unit is running as well as the ability to control / set temp, mode, fan speed, etc. There's also another feature that allows you to set up daily / weekly routines for all the various settings too; PROS: Cold Air! Easy DIY install for most folks!! SIMPLE buttons!!! Remote & SMART iPhone App capable!! CONS: Needs bigger "side-screens" for larger (> 36" wide) window openings.

Review from Midea
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Jul 9, 2019
Suchaladi
4 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Love the wifi features,keeps the room cool, love the voice control, works great, easy to install and use, no hassle, very good product, would recommend to anyone who would want a high tech air conditioner

Review from Midea
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May 13, 2021
Mrs Hernandez
4 out of 5 stars review

Verified Purchase

GE AC

Cooling great

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Jul 11, 2020
Customer
3 out of 5 stars review

Indicator Already Wore Off

Only had this for 4 days, and when I went to touch the up indicator symbol, it smudded and wipe off . I think they are just decals. So be safe not to use a wet hand, when touching. as they smear off .

Review from Midea
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Jul 11, 2024
Kaye
1 out of 5 stars review

Not dependable

This stopped blowing cool air within a couple months of purchasing it. We have bought this brand before and half of the units stopped working properly. Do not recommend.

Helpful?5UV4SA35HGAG13817503026
reply from Midea Team

Hello Kaye, thank you for reviewing our Midea 12,000 BTU Window Air Conditioner. We're sorry that your unit failed to perform after a couple of months of use. For assistance with troubleshooting, please contact us at digitalsupport@midea.com. Have a great day! Midea Customer Support. (BBB A+ Accredited Business)

Jul 4, 2022
Jk
4 out of 5 stars review

Powerful but does NOT fit in a 23" window

So far I'm happy with everything about this machine, except it did not fit in my 23" window, at all. That meant moving it to my largest window, which means no window fan for that is used for 90% of summer days. Also it's kind of load on auto.

Review from Midea
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reply from mideapwr

Hello, Jk. Thank you for reviewing the Midea 10,000 BTU Window Air Conditioner. We are happy to hear that you are satisfied with your purchase. Midea Customer Care. (BBB A+ Accredited Business)

Aug 13, 2020
Shockey
4 out of 5 stars review

Good A/C But Couldn't Connect to Phone

This unit does a great job and is just what I needed. My only compliant is I have tried several times and I cannot get it to connect to my phone. It errors out every time.

Helpful?5UV4SA35HGAG13817503026
reply from Midea Team

Hello Shockey.<br /><br />Thank you for contacting Midea Customer Care and for your review of the 12,000 BTU Room Window Air Conditioner. We're happy to hear that you enjoy its performance.<br /><br />Midea Customer Care.<br />BBB A+ Accredited Business