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Customer reviews for Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control for
Midea 12,000 BTU Room Window Air Conditioner, Remote Control, Energy Star w/WiFi & Voice Control
4.5 out of 5 stars
stars350 ratings228 reviews
  1. 5 stars75% (264)
  2. 4 stars10% (35)
  3. 3 stars5% (18)
  4. 2 stars3% (11)
  5. 1 star6% (22)

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Showing 191-200 of 228 reviews
Jul 20, 2020
Customer
1 out of 5 stars review

Poor Quality and Customer Support

This company does not back their product. Had unit for 3 days, and the symbols on the control panel rubbed off. Called customer support did exactly what they told me to doe. They played the waiting game. When I contacted customer support , they did absolutely nothing to help me, other than a can speech. Support representives where very unprofessional, they told be to take the product back where I purchase, get a refund and then buy the product again. Now why would I buy the same product again, when this unit has a design problem . I read over 100 reviews about my same problem, and they were told to do the same.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
reply from mideapwr

Hello Valued Customer. Thank you for posting your review of the 8,000 BTU SmartCool Window Air Conditioner. We're sorry that you experienced this issue with your unit. Please give us a call at 866-646-4332 and reference case number 111128126. We look forward to hearing from you. -Midea Customer Care

Jul 12, 2019
mfitzu7504
5 out of 5 stars review

Love the features.

[This review was collected as part of a promotion.] This is the perfect air conditioner for my home. My family moved into a house six moths ago and the house had and old swamp cooler that wasnt keep cleaned nor was it maintained. We has maintainence pull it out and we but this unit in. this keeps my living room cool on hot days. It was easy to set up. The only issue is that the setting up the wifi and voice control is difficult. Other that that its an awesome product.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 3, 2019
stewza
5 out of 5 stars review

Awesome

[This review was collected as part of a promotion.] The Midea Air Conditioner is awesome. i just recieved this the other day and put it into my living room window. I have a large living room, more long than wide. And the Midea cooled it down in less than 20 minutes. I love all the features and the filter is super easy to remove and clean. This is the best A.C. we have ever gotten.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Aug 11, 2019
Shaner
4 out of 5 stars review

Additional cooling for the summer months

[This review was collected as part of a promotion.] This unit is a bit heavy in my opinion. I went to a local home improvement store and purchased a bracket to install in the mindow for the unit to have some additional support. Im in South Texas and it gets HOT. My AC struggles to keep this old house cool. The Midea smart cool unit has been an excellent addition to my house. It keeps the house cool and keeps my electric bill down. I love that this can be operated via Alexa or the app. So I can adjust the settings while I'm away. There is a dehumidifier option, 2 fan speeds, a timer and a sleep mode. The filer is washable as well.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 20, 2019
Mommypj19
5 out of 5 stars review

Great air condition unit

[This review was collected as part of a promotion.] This is a great air conditioner with cool features such as WiFi and can be controlled with Alexa and google home. My husband installed it in our guest room which we just recently added in our house. The room cools easily within minutes and I like the fact that it also dehumidifies and ventilate because I have a very sensitive son who easily gets irritated during summer times due to his allergies. Also, it's an energy saver so it doesn't really cost us much with our electric bill even if it's in use it's every night. Another cool features that I really love is how easy it is control with the app and voice control. A/c Unit and app installation is very easy because it's compatible with our Alexa and google home. the remote control is also a great addition because we can control it without the hassle of getting up to adjust the and control the temperature or turning it off. We've been using it for two weeks now and we love it.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Aug 25, 2023
Marcel
3 out of 5 stars review

Controls don't function properly

The controls on my 8,000 btu window unit do not function properly, and the app is now hidden by a "message" that I can't X out of because the acknowledgement button is hidden below the screen on my iphone. (I've reloaded the app several times with no luck.) Only some of the manual controls on the unit itself work, and the clicker no longer functions (I replaced the CR 2025 battery). No matter how efficient an AC unit is, it is not much use if you can't control it. These problems began shortly after I purchased the unit, and have only gotten worse. Should have returned it within the warrantee. I should mention that I have not yet gotten a response from Midea so maybe there's an easy fix, but this has been a time suck.

Review from Midea
Helpful?5UV4SA35HGAG13817503026
reply from mideapwr

Hello, Marcel. Thank you for revieiwng the Midea 8,000 BTU Window Air Conditioner MAW08S1YWT. We are sorry to hear that the controls of your unit are not working as intended. We would like to help you with this, please reach out to us at DigitalSupport@midea.com and reference case number 111924564. Midea Customer Care. (BBB A+ Accredited Business)

Jul 4, 2019
Tracie619
5 out of 5 stars review

Great feature and cool well!

[This review was collected as part of a promotion.] We received this air conditioner and we decided to put it in out bedroom. Our bedroom is about 400 square feet and it cool the room quite well. I really love the fact that you can use this Google and or Alexa. Love the options and the look of it ad well. We love it!

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 6, 2019
Devyn93
5 out of 5 stars review

A Good buy!

[This review was collected as part of a promotion.] It's a cool air conditioner completely cools my living room super awesome and easy to use app to control the ac from anywhere I love the sleek and modern design and the extra functions it comes with I'm super happy with this product and how fast it cools

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 9, 2019
Elizay08
5 out of 5 stars review

Works wonders!

[This review was collected as part of a promotion.] This has been the best thing I've gotten in a while! My central ac unit is to small for the house I rent so I figured this would help cool off the hotter parts of the house. Needless to say it almost cools the entire house. I love how I can connect to my phone. And the digital display. The economy feature is fantastic. There are just too many other features to list. Definitely two thumbs up!

Review from Midea
Helpful?5UV4SA35HGAG13817503026
Jul 20, 2019
Nashay
5 out of 5 stars review

Great

[This review was collected as part of a promotion.] This midea air conditioner is everything. It work so good in my bedroom and also circulate great thru out my son room. I could as for a better ac unit. I love it. A fresh breath of air. Very easy to clean.

Review from Midea
Helpful?5UV4SA35HGAG13817503026