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Customer reviews for Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker for
Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker
4.1 out of 5 stars
stars
1,150 ratings610 reviews
  1. 5 stars66% (760)
  2. 4 stars10% (120)
  3. 3 stars5% (63)
  4. 2 stars5% (57)
  5. 1 star13% (150)

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Showing 51-60 of 610 reviews
Aug 18, 2021
Reviewer name: Abe
2 out of 5 stars
2 out of 5 stars review

Bad buy

I received it and it worked for two days and compressor blew up I contacted company and after sending a video and filling out a lot of paper work and 3 months later I received a refurbished one! This one had a small crack on lid and hard water resido on bottom it works great but leaks horrible on the bottom!! I wrote company again and was going to have to do same thing again video and wait 3 months so now I just have a tray underneath a hose going into the sink to prevent water going everywhere! !

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello Abe, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Apr 20, 2021
Reviewer name: Eirrac
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Worth it!

It works wonderfully. I think it is better to remove ice and give the machine a rest when it is not necessary. However, I have not done that yet and it works amazingly. We use filter water in it and it says not to use ditilled water. But we have ice all the time. I love this purchase.

Helpful?6O3VMMY1NY9013817411535
May 4, 2022
Reviewer name: Nick
1 out of 5 stars
1 out of 5 stars review

Highly Dont Recommend

This ice maker worked great at first then after only a month it stopped working properly It would freeze all the ice together and not produce any more if you buy this ice maker buy the warranty through sams because the company that makes them are absolutely no help

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello Nick, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26lb Bullet Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Jun 27, 2023
Reviewer name: Nick
1 out of 5 stars
1 out of 5 stars review

Only works for one year then dead

This was a good ice maker it makes ice fairly quickly and frequently but it does not keep the ice that is made frozen ice begins to melt immediately and it isn't practical to put ice into freezer as it then clumps together into a solid block of ice. The description says its covered by the Sam's club member satisfaction guarantee but I'll be darned if I can find exactly what that means. The makers use the least expensive and lowest quality materials to get the most profit, save your money unless you wish to buy new machine every year

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello Nick, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Aug 2, 2022
Reviewer name: Tammie
1 out of 5 stars
1 out of 5 stars review

JUNK

I rec’d this ice maker for Christmas and it broke in May and they want me to pay $63.00-$76.00 to mail it back to them!! Almost what it cost to buy. I will NEVER purchase anything from Frigidaire again. Customer Service is HORRIBLE and takes forever for them to respond. I will just take a loss on it and consider it a lesson learned to never buy Frigidaire again. If I could give this a 0 rating I definitely would!

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello Tammie, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.

Mar 15, 2025
Reviewer name: SlothMama
1 out of 5 stars
1 out of 5 stars review

Fast, but outcome is lackluster

I love the cubes that come out, and its super fast, but this Ice Maker doesn't work for our lifestyle. The cubs arent cold enough when the ice is made, so they are already half melted by the time we transfer them to an ice bucket in the freezer. This leads to one massive solid ice block. I have read others reviews on other sites, that they have same issues. The standard solution they have is to put ice in a bag, and smash the bag when they need ice. At this point, I want to go back to using trays, but already have used for a week.

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello SlothMama, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. You are correct, the ice storage area is not refrigerated. It is intended that ice produced be periodically transferred to zipperlock bags for storage in a conventional freezer.To make firmer/larger/drier ice, use colder water. Tip, let the first couple of batches of ice fall into the water reservoir to chill the water.

Nov 1, 2020
Reviewer name: Brandi D
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great little ice maker!

I love this thing! Had to downsize from a house to an apartment so I lost the built in ice maker. I purchased this and was very pleased! Never run out of ice! Also the price at Sam's was about $15 lower than anything else I was able to find. I'm so happy!

Helpful?6O3VMMY1NY9013817411535
reply from Supplier Response

Hi Brandi D - We are happy to hear you are enjoying your new Frigidaire icemaker.

May 21, 2019
Reviewer name: Nancy
5 out of 5 stars
5 out of 5 stars review

LOVE the ice from this machine!

I wanted to buy a pellet ice maker (for sonic type ice) but the $400 price tag along with bad reviews from people who had multiple problems with them made me look elsewhere. I decided to try this one and love it. If you like the “soft” crunch of the pellet cubes you will love it too. I actually think I may like these bullet cubes better. Hope it lasts a long time.

Helpful?6O3VMMY1NY9013817411535
Aug 25, 2024
Reviewer name: emerson
1 out of 5 stars
1 out of 5 stars review

Terrible Lasting Power, but great ice

I have bought 2 of these. Thought the first one was a fluke because it lasted almost 11 months before it quit making ice. I cleaned it religiously every 4 weeks. When it worked, it produced very nice ice. Enjoy it while it lasts, because it won't last. The second one only lasted 4 months. You get what you pay for. Don't expect it to last and don't expect Frigidaire to honor any warranty on this cheaply made junk!

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello emerson, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email support2@curtiscs.com or call 1-800-968-9853.

Oct 11, 2022
Reviewer name: Please Read
3 out of 5 stars
3 out of 5 stars review

Do NOT waste your time & $$$

Ice machine was good in the beginning..but there's no good way to clean the ice tray. One side of the tray kept on turning BLACK. I cleaned this more often, but last night, I had to give up. There was a trail of black water leading to the water well.....and shocking black pieces of rubbish was in the water! Please don't buy this!

Helpful?6O3VMMY1NY9013817411535
reply from Curtis International Ltd.

Hello , we appreciate your feedback and would like to apologize for your recent experience with the ice maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.