Hi, Lyndsay! Thank you for your review. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm EST. ~Briana

Hi G Burger, we are pleased to hear you are enjoying your Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker.

Hello Pauline, we appreciate your feedback with for your recent experience with the Frigidaire Bullet-Shaped Ice Maker. We hope to continue to be able to provide you and others with new and exciting products

Hello Not happy 606, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.