We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with our product. We pride ourselves on our high quality standards so please reach out to our customer service line so we can see how we can help rectify this issue. Please email support@curtiscs.com or call 1-800-968-9853.

Hello cc, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel 26 lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. For warranty support, please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Hello Alfredo L, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless Steel Bullet Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. For warranty support please visit https://www.curtisint.com/product-support, email support@curtiscs.com or call 1-800-968-9853.

Hello JetSkiRacer, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb Bullet-Shaped Ice Maker. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.

Hello KAREN, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire Stainless-Steel 26-lb. Bullet-Shaped Ice Maker. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations.

Hi Gregg. I’m sorry to hear you’re having that experience. That’s generally not the norm, and it’s definitely not what we want for you. For any assistance with your counter top ice maker in the future, please contact Curtis International, LTD at 1-800-968-9853. Kindly, Anna