It’s the greatest item in my kitchen. I can fill up my ice tray in the freezer in a couple of hours not even that long. During the summer I make smoothies and I use a lot of ice and take it right out of the ice maker is so convenient and it crunches up lot easier. The last one I had stopped working and I wasn’t going to buy another one, but I missed that dang thing so much I got another one and I hope this one last longer.

I bought this product less than 6 months ago. It recently stopped working. I followed all of the Curtis recommendations. It still does not work. After frustration set in, and the Curtis representatives hanging up on me several times, they told me that my name has been flagged in their system and they will no longer help me with my defective product. So now I have a $100 paper weight.

DO NOT BUY!! The machine worked great for about 4 months and then began to make loud noises when pumping water and eventually stopped working. I attempted to seek a warranty claim and after very poor response rate and over a month, I was told to ship the unit cross-country at my expense for them to examine the product.

I love the cubes that come out, and its super fast, but this Ice Maker doesn't work for our lifestyle. The cubs arent cold enough when the ice is made, so they are already half melted by the time we transfer them to an ice bucket in the freezer. This leads to one massive solid ice block. I have read others reviews on other sites, that they have same issues. The standard solution they have is to put ice in a bag, and smash the bag when they need ice. At this point, I want to go back to using trays, but already have used for a week.

We maintain a counter ice maker 24/7 due to passive ice maker in freezer. Usually every 2-3 years we need a new one. I had this delivered from Sam’s Club as we’re older & easier to manipulate. First one didn’t work at all. Physically brought it back to Sam’s to exchange. Bad de decision on my part. Less than 6 months later, stopped all together. Very disappointed

I wanted to buy a pellet ice maker (for sonic type ice) but the $400 price tag along with bad reviews from people who had multiple problems with them made me look elsewhere. I decided to try this one and love it. If you like the “soft” crunch of the pellet cubes you will love it too. I actually think I may like these bullet cubes better. Hope it lasts a long time.

I purchased this item 11/12/2021--- it only lasted 6 months. Just stopped working one day. I contacted the manufacturer for the 1 year warranty, sent it back to them on May 31st and STILL waiting for a replacement ice maker. It might say Frigidaire as the manufacturer but you have to send it to Canada to Curtis International for repair/replacement. I have called and emailed everyday and still no response for a replacement. I followed every instruction and directive on how to process the warranty and each time I call I get the same song and dance.... your ticket has been escalated for processing and you will be contacted in 1 business day. Horrible customer service!!!!

Worked perfectly the first week or so. Now it says Ice Full, even if there is nothing in there. Unplugging, restarting, everything we've tried, sometimes it will work for a little while, now i can't get the full ice light off at all. Of course we through the box and stuff away after it worked fine. Now I'm guessing I can't take it back. Less than 4 months I think?

I love this thing! Had to downsize from a house to an apartment so I lost the built in ice maker. I purchased this and was very pleased! Never run out of ice! Also the price at Sam's was about $15 lower than anything else I was able to find. I'm so happy!

I have bought 2 of these. Thought the first one was a fluke because it lasted almost 11 months before it quit making ice. I cleaned it religiously every 4 weeks. When it worked, it produced very nice ice. Enjoy it while it lasts, because it won't last. The second one only lasted 4 months. You get what you pay for. Don't expect it to last and don't expect Frigidaire to honor any warranty on this cheaply made junk!