I rec’d this ice maker for Christmas and it broke in May and they want me to pay $63.00-$76.00 to mail it back to them!! Almost what it cost to buy. I will NEVER purchase anything from Frigidaire again. Customer Service is HORRIBLE and takes forever for them to respond. I will just take a loss on it and consider it a lesson learned to never buy Frigidaire again. If I could give this a 0 rating I definitely would!

I have bought two in five months. The first one fail within two weeks of purchase, it would not stop making ice. The second one lasted four months and will not get cold to freeze the ice. Do not waste your money these are cheaply built and will not last.

I bought this product less than 6 months ago. It recently stopped working. I followed all of the Curtis recommendations. It still does not work. After frustration set in, and the Curtis representatives hanging up on me several times, they told me that my name has been flagged in their system and they will no longer help me with my defective product. So now I have a $100 paper weight.

I received it and it worked for two days and compressor blew up I contacted company and after sending a video and filling out a lot of paper work and 3 months later I received a refurbished one! This one had a small crack on lid and hard water resido on bottom it works great but leaks horrible on the bottom!! I wrote company again and was going to have to do same thing again video and wait 3 months so now I just have a tray underneath a hose going into the sink to prevent water going everywhere! !

She loves it

I purchased this ice maker to use in our RV. We only used it every couple of months for a few days at a time. It quit working just after the 1 year warranty expired and wouldn't power on at all. The warranty is not handled by Frigidaire, but by Curtis International, LTD. I would only consider buying this item if also purchasing an extended warranty and that's not something I usually recommend. I will be buying another ice maker soon, but certainly not one made by Frigidaire. It would have been less expensive to have just purchased bags of ice, as needed.

I love the cubes that come out, and its super fast, but this Ice Maker doesn't work for our lifestyle. The cubs arent cold enough when the ice is made, so they are already half melted by the time we transfer them to an ice bucket in the freezer. This leads to one massive solid ice block. I have read others reviews on other sites, that they have same issues. The standard solution they have is to put ice in a bag, and smash the bag when they need ice. At this point, I want to go back to using trays, but already have used for a week.

I really love these ice makers when they aren't broken down! I've bought at least 6 of these, and they always fail within the return period or warranty period.... well, this one just had a flimsy plastic piece on the shovel brake off, and the whole thing is useless without it. Plan to return it next time I go to Sam's! Hopefully won't have an issue returning this time... most of the issues i've had with these are senseless. If better quality parts were used in manufacturing, instead of flimsy plastic, these could probably last a long time!

First off, I haven’t had any of the problems a few others have reported. I was given this as a gift for Christmas. It’s now April. I'd never even considered getting one, but I love the ice this makes. I chose small bullets and they're the perfect size, plus slightly soft so I can chew them without tooth damage. There’s a larger setting, which takes a bit longer to make bigger ice. The machine works pretty quickly at the small setting and doesn't have to be attended every minute, so I can make ice while I'm doing other things around the house. I occasionally scoop out the ice and transfer it to a quart sized Ziploc, then lay it out flat in my freezer. This keeps the bullets separated. I like to do 3 bags and I can add to the bags in a rotation, so the cubes don’t all stick together. The ice maker is not as noisy as I expected either. When I've made a decent supply, I just wipe out the reservoir and put the maker away. (The top of mine looks a bit different from the picture.) This is sturdy and easy to keep clean. Now I'm spoiled, I'll have to buy another one when I wear this one out.

I had this ice maker for less than a year. It constantly needed to be cleaned. The part that holds the water and up where the ice is made was constantly becoming brown. I use filtered water when filling the machine so I wasn't understanding why the machine is constantly turning brown. It is not an easy machine to clean. When I tried cleaning it today, the part that holds the water when the ice is being made broke. Didn't even get a year out of the machine. The picture I have attached is less than a week after I had cleaned the machine.