I had this ice maker for less than a year. It constantly needed to be cleaned. The part that holds the water and up where the ice is made was constantly becoming brown. I use filtered water when filling the machine so I wasn't understanding why the machine is constantly turning brown. It is not an easy machine to clean. When I tried cleaning it today, the part that holds the water when the ice is being made broke. Didn't even get a year out of the machine. The picture I have attached is less than a week after I had cleaned the machine.

Ice machine was good in the beginning..but there's no good way to clean the ice tray. One side of the tray kept on turning BLACK. I cleaned this more often, but last night, I had to give up. There was a trail of black water leading to the water well.....and shocking black pieces of rubbish was in the water! Please don't buy this!

She loves it

DO NOT BUY!! The machine worked great for about 4 months and then began to make loud noises when pumping water and eventually stopped working. I attempted to seek a warranty claim and after very poor response rate and over a month, I was told to ship the unit cross-country at my expense for them to examine the product.

I received this as a gift for Xmas 2021. The fan on the first unit began to fail after 5 months. The return process was so arduous I waited for it to completely fail which occurred at 11 months. I went thru the process which including paying $25 to ship it to Curtis. The unit they shipped back didn't work. They wouldn't respond to my emails so I fixed it myself (bent refrigerant line blocking pinching water tube). I finally got them to respond and asked if the warranty would be extended since I wasn't certain if I had hurt anything. Nope. Warranty already expired. Now a cheap plastic part on the shovel broke. These things are junk. Sam's Club should consider not selling them anymore.

This is review is for the model # EFIC123-SS I believe i bought this before Christmas 2019 so its been a year but it could be 2 years, you know how these things go. Anyway we had been hearing this hellacious grinding coming from the ice maker on a rare occasion and it eventually quit. Lights would come on but it would do nothing. Did a little digging on the interwebs and got a hint it was the motor. Took the thing apart (8 screws total) and see picture for the nasty bits..... The water that sprays in is directly beside the assembly arm that is turned by the motor. As a result this water splashed into the motor arm, rusted out the motor arm, and seized it up. I sprayed it with WD-40 and scrapped off most of the rust and it actually is working again. I might order a replacement motor but this will clearly be an issue for as long as this unit works. I would strongly AVOID this unit, I will now try not to think about the rust in my ice cubes....

Makes ice very fast, just perfect for our RV

Its a great machine, we use it daily

Wish it was bigger. Hard to use the scoop provided in such a small space.

Ice really is available in under 6 minutes. Doesn't take up a lot of space.