This ice maker worked great at first then after only a month it stopped working properly It would freeze all the ice together and not produce any more if you buy this ice maker buy the warranty through sams because the company that makes them are absolutely no help

I purchased this item in October 2022. In March 2023 (5 months of use) the scoop flap arm broke. I filed a claim with Curtis International on March 14th and have yet to hear from them. I have sent them emails with no reply. All I have requested is a replacement for the broken part. This part can not be found online. The machine itself was great when working, but the Customer Service is unsatisfactory.

I really love these ice makers when they aren't broken down! I've bought at least 6 of these, and they always fail within the return period or warranty period.... well, this one just had a flimsy plastic piece on the shovel brake off, and the whole thing is useless without it. Plan to return it next time I go to Sam's! Hopefully won't have an issue returning this time... most of the issues i've had with these are senseless. If better quality parts were used in manufacturing, instead of flimsy plastic, these could probably last a long time!

DO NOT BUY!! The machine worked great for about 4 months and then began to make loud noises when pumping water and eventually stopped working. I attempted to seek a warranty claim and after very poor response rate and over a month, I was told to ship the unit cross-country at my expense for them to examine the product.

This is review is for the model # EFIC123-SS I believe i bought this before Christmas 2019 so its been a year but it could be 2 years, you know how these things go. Anyway we had been hearing this hellacious grinding coming from the ice maker on a rare occasion and it eventually quit. Lights would come on but it would do nothing. Did a little digging on the interwebs and got a hint it was the motor. Took the thing apart (8 screws total) and see picture for the nasty bits..... The water that sprays in is directly beside the assembly arm that is turned by the motor. As a result this water splashed into the motor arm, rusted out the motor arm, and seized it up. I sprayed it with WD-40 and scrapped off most of the rust and it actually is working again. I might order a replacement motor but this will clearly be an issue for as long as this unit works. I would strongly AVOID this unit, I will now try not to think about the rust in my ice cubes....

I love the cubes that come out, and its super fast, but this Ice Maker doesn't work for our lifestyle. The cubs arent cold enough when the ice is made, so they are already half melted by the time we transfer them to an ice bucket in the freezer. This leads to one massive solid ice block. I have read others reviews on other sites, that they have same issues. The standard solution they have is to put ice in a bag, and smash the bag when they need ice. At this point, I want to go back to using trays, but already have used for a week.

I wish I knew how difficult this would be to clean. It’s recently started to grow mold. Instructions say to clean with vinegar.. that’s not going to kill the mold if I can’t take the cover off to clean the space where the ice forms. Don’t buy it’ll make you sick.

I have bought 2 of these. Thought the first one was a fluke because it lasted almost 11 months before it quit making ice. I cleaned it religiously every 4 weeks. When it worked, it produced very nice ice. Enjoy it while it lasts, because it won't last. The second one only lasted 4 months. You get what you pay for. Don't expect it to last and don't expect Frigidaire to honor any warranty on this cheaply made junk!

I have bought two in five months. The first one fail within two weeks of purchase, it would not stop making ice. The second one lasted four months and will not get cold to freeze the ice. Do not waste your money these are cheaply built and will not last.

Ice machine was good in the beginning..but there's no good way to clean the ice tray. One side of the tray kept on turning BLACK. I cleaned this more often, but last night, I had to give up. There was a trail of black water leading to the water well.....and shocking black pieces of rubbish was in the water! Please don't buy this!