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Customer reviews for Lifetime 116 Gal. Outdoor Storage Deck Box for
Lifetime 116 Gal. Outdoor Storage Deck Box
4.5 out of 5 stars
stars736 ratings490 reviews
  1. 5 stars73% (537)
  2. 4 stars14% (102)
  3. 3 stars6% (46)
  4. 2 stars3% (22)
  5. 1 star4% (29)

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Showing 451-460 of 490 reviews
May 16, 2018
gtwdesigns
5 out of 5 stars review

Perfect storage for 8 large cushions!

[This review was collected as part of a promotion.] Very easy to put together. It was the perfect size to store 8 large outdoor furniture cushions. I used a carabiner to keep the lid closed due to the cushions pushing the lid open.

Review from lifetime.com
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Jul 27, 2020
Jr529
2 out of 5 stars review

Started warping the second week!

Shortly after putting the Deck box together I noticed it was no longer closing properly. after two weeks the lid was off by about an inch now after a little over a month the lid is off over 2 inches

Review from lifetime.com
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reply from reviews

That shouldn't be the case. Please send pictures of your product as well as your product information to warrantyclaims@lifetime.com, so that a warranty representative can get this resolved for you.

Jun 15, 2020
Nina21996
5 out of 5 stars review

great customer service

Purchased the heavy-duty outdoor storage box, one of the hydraulics was broke. I called customer service and without any questions asked, they immediately sent me two new ones even though only 1 was needed.

Review from lifetime.com
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May 22, 2019
RichOC
5 out of 5 stars review

GREAT PRODUCT!!!

Awesome storage box and very easy to read instructions and to assemble. Plenty of room for all my patio furniture cushions. Very well made and heavy-duty.

Review from lifetime.com
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Jun 7, 2018
Chris
5 out of 5 stars review

150 Gallon Deck Box

[This review was collected as part of a promotion.] I purchased two of these to store patio furniture cushions. As with all Lifetime products, they are of superior quality and attractive

Review from lifetime.com
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May 8, 2017
Newth
5 out of 5 stars review

Customer Service

I damaged one of the parts during installation. I called and it was no problem. They replaced the part no charge. I am very satisfied with the product and that they backed it up with unquestioning service.

Review from lifetime.com
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Jun 23, 2020
Roxy
4 out of 5 stars review

Faulty Box Cover

I bought this item a few years ago to use for outdoor storage. It stands to the weather nicely (I live in the Caribbean) but the cover is not durable where it screws in and now there is a gap where it no longer closes securely

Review from lifetime.com
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reply from reviews

I'm sorry you're having trouble. Give our customer service team a call and we can trouble shoot the issue with you and see if we can help figure out what's happening. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Jun 8, 2020
Linda
5 out of 5 stars review

Happy customer

The porch box was what I expected and came before I expected it. Nice surprise. The box definitely kept my chair cushions dry. I’m pleased with my buy.

Review from walmart.com
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Jul 29, 2017
Tomwol
3 out of 5 stars review

Nice box, missing hardware

Just put the box together. Easy assembly but was missing the latch hardware. 2-4 weeks back ordered for the missing parts. No wonder it was missing. Are they shipping units out knowing the hardware for the latch is missing?

Review from lifetime.com
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reply from Lifetime Products

Thanks for the heads up. I am sending this info to my quality team. We would definitely NOT ship out product knowing that parts were missing. I'm so sorry for the inconvenience.

May 4, 2018
Kahuna
4 out of 5 stars review

Heavy duty, easy to assemble

I purchased this deck box a week ago , had a problem with one hinge. Called Lifetime and they sent me a new one alls well. Great customer service. Recommend Lifetime

Review from lifetime.com
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