Looks great on the porch and now we can store our patio cushions and gardening supplies without having to run to the garage for everything. Received in great condition but the corrugated box it was in was damaged and we ended up missing a part. Lifetime sent us a replacement part at no cost to us!

I bought this box last night. Really impressed by the price, and it's weight makes it easy to move around. Also very well made. Very easy to assemble, I had it all good to go in less than 45 minutes. My only problem was that I seem to have incorrect threads on a few of the nuts and bolts. Problem solved by another packet of bolts. I was hoping it was made in the US, as the company is American, but alas, it's made in China.

The AAB bolts for the lid support bar will not tighten!! Guess that has been several other reviewer frustration also!! Guess I have to make a trip back to get correct hardware!!! It also looks like the lid support bar and the back not line up with what I think are the areas to drill in the BCK screw. If hardware fit correctly it would be a nice storage!!

I actually love this product. It’s very well made, durable and sturdy. Can’t confirm it it’s waterproof yet but I’m anxious to find out. I couldn’t rate 5 stars because it was extremely difficult for me to install the screws in the lid with a drill. I’m a female and assembled it myself but I had to purchase an impact driver to complete the job and even had some trouble with that. But I got it done and I’m proud of that. The instructional video is great but it would’ve been easier if I’d had the tools in the demonstration. I would recommend this product though.

Easy to put together. So beautiful to look at. Added feature, you can sit on it. The ease of opening box, and the spring action hinges are excellent for it to stay open, and not hit you in the head. I love it so much. And customer service representatives are wonderful to work with.

Pros: for the price this seems a great deal - good space and decent looking. Cons: assembly was ridiculous - you need a full socket wrench kit, drill with different drill bits, different sized tools and likely will need replacement screws and/or nuts (poorly made, didn't fit - see Q&A). This took 2 people nearly 4 hours because we kept thinking we were reading instructions wrong since parts were poor and no starter holes on lid, etc. In the end, one of the two compression parts (to hold lid up) was defective so I will have to pursue replacement. I would buy again if someone else assembled and I didn't waste a valuable day.

I bought the box to store chair cushions. It holds all of them plus more. Assembly was relatively easy. I had no issues with installing the screws as there are dimples in the plastic for proper placement. My only issue was installing the pumps. The instructions say “press hard.” That is an understatement. Eventually the tabs on one end of each pump bent and they need to be replaced. I will be contacting the company about this issue. Other than that I am very pleased with the product.

I bought this box last year and a minor part was broken upon assembling the box. Since it was not a crucial part, I put off contacting Lifetime to repair it. I contacted them yesterday about the part. They were very prompt in replying and the part is already being shipped as of today. Very happy with the service and with the box itself!

This review is not for the product as I haven't really used my storage box yet, but is on the customer service I received when I called them for 2 replacement gas shock parts. Nathan was excellent!!! Nothing more to say - great service, swift execution, parts replaced free of charge.

Although it’s a nice box you need other tools to assemble this box I thought I had it made till I got to the last part the gas filled shocks ther is no way mine would fit on the little knobs they supplied with the box I finally got them on but don’t expect them to stay on I even used a c clamp to compress them they are junk and of poor quality that’s why I only gave them 3stars but I like the box itself though it’s very nice I hope they’ll send me two shocks that actually fit the way they’re supposed to