Received this pillow and it’s very heavy, tag on it does not read Serta. It was not in the box like the picture and has black stains on it. Looks like mold is growing inside of this. Going to return this do not want to sleep on something that looks like this. It also smells very bad!

The description of this pillow indicated it was a side sleeper and would conform to the head/neck. I did not find that to be true. It is way to firm and not for a problem neck. It may be okay for someone just looking for a pillow who doesn't have a problem.

This pillow has a washable outside cover which I love. This pillow also never goes flat even when you are laying on it. It fits to your body and provides a comforting feeling. You don't need to double up the pillow. One is enough. The only negative thing is that if you plan to sleep on your back you may want to have a standard pillow in the bed as well. This pillow is hard to use on your back because it cuts off airflow and makes it harder to breathe. Other than that it's a great quality pillow. Go Serta!!

I bought one from my local Sam's about 4 yrs ago. I fell in love the first night. I only sleep on my side and other pillows never support my neck properly. This one does. I went back and bought 1 more just to have. Then I just now bought 2 more for my parents.

In the last year or so I've tried several pillows in hopes of replacing one that after 15 years finally is just too worn out. I've returned all the hopeful candidates except this one. The Serta Gel Memory Foam Side Sleeper Pillow did for me what I was looking for. Great pillow, Sam's Great price.

It is a hard pillow. Not very comfortable and I could not sleep on it on my side.

Let the pillow air out for 2 weeks, still had a strong chemical odor.

Just enough support and softness! Glad I have it!

I should have read the 1 star reviews. They stink so bad of a chemical smell. They came in plastic bags not Serta boxes. They're awful. w Will be returning. Don't waste your time or money.

When I got this pillow it smelled like chemical so bad. I let it air out for almost a month and it still had a chemical smell to it. Needless to say I returned it and got my money back.