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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

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Showing 91-100 of 1,160 reviews
Apr 6, 2021
Reviewer name: DR
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very nice pillow but not very firm

A nice pillow but too soft for my taste. It you want a great, soft memory foam go for it- it’s cloud light. Just not for me

Helpful?2HWKQIVK5R8W13792474900
Apr 23, 2023
Reviewer name: LeBlanc
1 out of 5 stars
1 out of 5 stars review

Not the original pillow

I have 2 of these pillows that I previously purchased. I left one at my moms house in another state. so I decided to purchase another one, as it’s my favorite pillow. These are nothing like the originals.

Helpful?2HWKQIVK5R8W13792474900
Oct 19, 2024
Reviewer name: Cindybindy
4 out of 5 stars
4 out of 5 stars review

Favorite pillow

Great pillow,firmness/support,cooling feature & all around comfort. I do wish this came in King size,the standard size looks a bit odd on my king size bed but it's so comfortable I use it anyway.

Helpful?2HWKQIVK5R8W13792474900
Nov 8, 2014
Reviewer name: BESB
5 out of 5 stars
5 out of 5 stars review

Best pillow ever!

I loved this pillow so much that after just a few weeks sleeping on it, I purchased 3 more. I wake up so refreshed and without a stiff neck or achy joints!

Helpful?2HWKQIVK5R8W13792474900
Dec 28, 2014
Reviewer name: BushBaby
5 out of 5 stars
5 out of 5 stars review

Great Pillow

I purchased this pillow for my husband for Christmas. He loves it. He woke up after using it the first time and said he didn't have any shoulder pain and his neck felt better. He loves it! I wish I had bought it sooner.

Helpful?2HWKQIVK5R8W13792474900
Apr 1, 2022
Reviewer name: Maria
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Terrible smell

the material of the pillow has a scent that still smells weeks after buying it and that scent makes my head hurt and that's why I can't use it, despite putting a lining on it etc.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Maria. Thank you for taking the time to leave a review. We're sorry to hear of your experience. We want to help, please contact us at 1-888-240-1945. Thank you.

Sep 19, 2015
Reviewer name: Luckyguy3
1 out of 5 stars
1 out of 5 stars review

Hard a a rock

FIRM, way too firm. You had better have a very heavy head to put a dent in this pillow. Received this on 09/10 while the weather was still hot. They said this pillow will be a little firmer in colder weather. Not happy.

Helpful?2HWKQIVK5R8W13792474900
Apr 8, 2024
Reviewer name: Angie
4 out of 5 stars
4 out of 5 stars review

Good for side sleeping however I ordered this same pillow two years ago and it came in a boxed packaging with plastic. Now it just comes in some loos plastic that isn’t sealed not really appealing.

Helpful?2HWKQIVK5R8W13792474900
Dec 9, 2014
Reviewer name: Maddie
5 out of 5 stars
5 out of 5 stars review

Very substantial/comfortable pillow

I sleep on my side and this pillow is really comfortable...I no longer put my arm under the pillow and find that my shoulders don't hurt when I wake up. Liked it so much I went back and ordered a second one.

Helpful?2HWKQIVK5R8W13792474900
Dec 20, 2021
Reviewer name: Jbritolugo
3 out of 5 stars
3 out of 5 stars review

This pillow coming out of the box.

My first order coming out the box, costumer service place a replacement, the second one arrived out the box too. This product no meet with the description in the website, about package. So disappointed

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hi there! We are sorry that the Serta Pillow has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!