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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam

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Showing 91-100 of 1,158 reviews
Jun 6, 2019
terrymike
4 out of 5 stars review

Verified Purchase

Pretty Happy

I'm pretty happy with this pillow. I am a side sleeper and find this pillow to be comfortable. I just have 2 issues with it--the covering on the pillow causes your pillow case to constantly slide around and you have to straighten it up all of the time and I think if it had a notch in the pillow for your shoulder it would be absolutely perfect!

Helpful?2HWKQIVK5R8W13792474900
Jan 27, 2019
Patti61
5 out of 5 stars review

Verified Purchase

Love love Love

This pillow is truly amazing, I have shopped for a comfortable pillow for 25 years, I kept returning to my Sobakowa which was so hard it made my ear very sore but the others gave me such a neck ache. It's still hard for me to believe this pillow is so comfortable night after night. I am a side sleeper & it is so cushy but gives my neck support! I even ordered another one so I would have an extra! Thank you Serta!

Helpful?2HWKQIVK5R8W13792474900
Dec 22, 2019
Mary
3 out of 5 stars review

Verified Purchase

Great if you ONLY sleep on your side....

I am normally a side sleeper, which this was intended for, but if you ever turn on your back this puts your neck in an uncomfortable position. Both my husband and I chose to return this pillow because our necks hurt if we turned on our backs while we were sleeping. I gave it 3 stars because if I knew I could stay on my side I would have kept it.

Helpful?2HWKQIVK5R8W13792474900
Aug 25, 2018
Thickfitchixx
2 out of 5 stars review

Verified Purchase

It was So/So

I brought these pillows about a month ago and I must say it’s not what I thought it would be. They are not bad pillows but I would be very upset if I had paid full price for them. I got them for my back I’ve had one surgery and preparing for another. They are not as full and plump as I thought they were going to be,also when I lay on them they are flat as pancakes and it makes them hard to sleep or even get comfortable on but, when you are not laying on the pillow it will puff back up.

Helpful?2HWKQIVK5R8W13792474900
Dec 5, 2017
estimator
2 out of 5 stars review

Verified Purchase

Comfortable

I purchased these because of the brand name. They are comfortable. However, the chemical smell of the pillow is so strong I am not using it right now. I have been letting it air out for 3 days, but the smell is still pretty stong. I hope it dissipates soon so I can go back to using them. For this reason, I rated the pillow only with 2 stars.

Helpful?2HWKQIVK5R8W13792474900
Jan 11, 2020
Kelly
2 out of 5 stars review

Verified Purchase

Too much support

Was really excited to get this, but it was a real let down. They were very stinky and couldn’t get past that to begin with. I like a firm pillow but there were too firm. Both my husband and I were unable to comfortably sleep on them. They were too tall and did not let our heads sink into them at all. They have already been returned!

Helpful?2HWKQIVK5R8W13792474900
Dec 1, 2017
jany girl 10
3 out of 5 stars review

Verified Purchase

Just the right firmness!

I bought this pillow just recently and really do like the firmness yet softness of this pillow. I've only been able to sleep on it 2 nights because of the strong odor from the foam. I have it outside hoping that airs it out because I really do want to sleep on this pillow!

Helpful?2HWKQIVK5R8W13792474900
Jun 20, 2020
Tania
1 out of 5 stars review

Verified Purchase

Not same pillow

I have purchased this exact pilliw in the store multiple times. They only sell it online now and it is not the same pillow at all. The other pillows were firm and nounced bsck when ypu lay on them, this one is very soft and squishy. I was very disappointed and won't buy this from Sam's Club again.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

hello Tania, we are sorry that you experienced issues with the Serta Gel Memory Foam Side Sleeper Pillow. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jun 5, 2019
Sherry
5 out of 5 stars review

Verified Purchase

Pure Love ❤️

I love my Side Sleeper Pillow! It's comfort that I never thought was possible and has relieved most of my neck pain. The only thing that could make this pillow better is if it came with or be purchased separately, is a removable/washable pillow case. I've searched but have yet to find one. For now I use a standard pillow case, which doesn't fit well, but is better than nothing at all.

Helpful?2HWKQIVK5R8W13792474900
Jul 22, 2021
Patty
3 out of 5 stars review

Verified Purchase

Verdict still out

Excited to try this pillow since it fits all the criteria’s I need. I didn’t even get a week in when I went back to my old pillow. It gave me a headache every time. I’m waiting for my new mattress. I’ll give it a try again when it comes. Hopefully they’ll sync and I’ll finally have a good nights sleep.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Patty, thank you for taking the time to leave a review. If you have any questions or would like to speak with our team directly, please feel free to contact us at 888-999-0499. Thank you.