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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam

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Showing 1-10 of 1,156 reviews
Dec 3, 2018
Lejj
5 out of 5 stars review

Verified Purchase

Great pillow for side and back sleepers

I was walking up with a sore neck or shoulders for months. The soreness was gone after the second night using this pillow. I wasn't sure how I felt about it the first night, probably because I got so used to my shoulder scrunching up while sleeping on my side. Pillow feels great now, even when I want to sleep on my back.

Helpful?2HWKQIVK5R8W13792474900
Dec 1, 2017
Side Sleeper
5 out of 5 stars review

Verified Purchase

Helps my neck

Have an arthritic neck and this really helps with support when I sleep. Tried that one advertised on TV all the time (you know the one!) and it worked great the first couple weeks then started loosing its form and was no longer helpful. Saw this at a great price and one of the reviews was from someone with migraine trouble which I have as well so decided to give it a shot. Very different than the other pillows I have tried as it is firmer than I am used to or prefer but after three nights I do feel some relief in the morning. And believe me some relief for my neck and migraines is fantastic.

Helpful?2HWKQIVK5R8W13792474900
Jan 23, 2022
LynnerdSkinnerd97
5 out of 5 stars review

Verified Purchase

My Favorite Pillow

It was finally time to replace the original ones I bought about 10 years ago. This has been the ONLY pillow I find comfortable, and I've even bought it as a gift for another family member. As a mainly side sleepers who also occasionally sleep on their backs, we love these pillows. They're perfect. The only 2 negatives are the slight smell you experience for a bit after opening and that you can't wash the entire pillow.

Helpful?2HWKQIVK5R8W13792474900
Jan 5, 2017
cruised
5 out of 5 stars review

Verified Purchase

Serta Gel Memory Foam Side Sleeper Pillow

I am so Happy with this pillow! I have migraines and thought this might help and it did. I have not had a migraine since I started sleeping on this pillow. I do not believe my migraines are gone but I believe the sleep position related ones are now eliminated!

Helpful?2HWKQIVK5R8W13792474900
Feb 25, 2024
Doug
5 out of 5 stars review

Verified Purchase

This pillow is not a ‘knock-off’

Pillow is very comfortable & firm without being hard. Just right height for side sleeping. There was no smell as alleged in some reviews. Paperwork that came with the pillow said the cover was made in China & the foam in the USA. There is a 5 year warranty. Buy with confidence as this pillow is not a ‘cheap knock-off’.

Helpful?2HWKQIVK5R8W13792474900
Aug 26, 2023
DG
3 out of 5 stars review

Verified Purchase

High and not really cool

Apparently I am very fussy with pillows. This pillow seems well made and I like the firmness mostly. It was a little too firm and didn't give any for my head to settle in )if that makes sense. Side sleeper with shoulder at pillow, the pillow height was too high so my neck was bent sideways. Not comfortable and I know that would have hurt for days. Now, for someone with bigger shoulders, it might work just fine! If it felt cool (like I'm always hope they do when they are advertised as such) I would have found a way to make it work. Ha! As it is, my daughter has taken it as an extra cushion to her fort.

Helpful?2HWKQIVK5R8W13792474900
Aug 7, 2024
Charlie
2 out of 5 stars review

Verified Purchase

Couldnt stand the smell

The pillow was very comfortable but, the problem was the smell from the polyurethane was terrible. I even uncovered it and did what the instructions recommended and let it sit for ten days. The obnoxious smell never went away. So I returned to store for refund. Wish the smell wasnt there because ti was very comfortable.

Helpful?2HWKQIVK5R8W13792474900
Jun 27, 2021
Steve L
1 out of 5 stars review

Verified Purchase

Side Sleeper Pillow

This is my 3rd time purchasing these pillows. The first two times were fantastic, however, the third time through I feel like I was given a different product. The pillow looks the same, but feels much softer. The pillow collapses under the weight of my head, turning into a pancake.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Steve, thank you for taking the time to leave us a review. We are sorry about your experience with Serta side sleeper pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499.

Apr 27, 2025
Dawg house grill
1 out of 5 stars review

Verified Purchase

Stop!

I would NOT recommend these pillows if you have sinus issues or headaches from scents. These pillows have a high level of smell/fumes from the foam that I had aired out for days - but still couldn’t get close to them - so I returned them back to Sams club for a full refund.

Helpful?2HWKQIVK5R8W13792474900
Dec 9, 2018
klbwolf77
1 out of 5 stars review

Verified Purchase

Uncomfortable

Great support when you first fall asleep but through the night your head continues to sink towards the mattress. Woke up everyday with a massive headache, sore neck and shoulders. Also, pillow has horrible chemical smell and had to be aired out for several days before use. Don’t waste your money.

Helpful?2HWKQIVK5R8W13792474900