Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam

Member photos

Sort by |
Showing 11-20 of 1,156 reviews
Dec 9, 2018
klbwolf77
1 out of 5 stars review

Verified Purchase

Uncomfortable

Great support when you first fall asleep but through the night your head continues to sink towards the mattress. Woke up everyday with a massive headache, sore neck and shoulders. Also, pillow has horrible chemical smell and had to be aired out for several days before use. Don’t waste your money.

Helpful?2HWKQIVK5R8W13792474900
Jan 13, 2023
TERRY MUSE
5 out of 5 stars review

Verified Purchase

A night of REST

Hello, to say wow is by no means how great this pillow is. This is my second one. Still have my first one only thing wrong was my wife liked it so much she took it. I tried other pillows we had. But i knew that I must order another pillow from Sams. Hope you try one for you nights rest you will enjoy.

Helpful?2HWKQIVK5R8W13792474900
Aug 10, 2023
Eric
2 out of 5 stars review

Verified Purchase

Way too firm

I have an older version of this pillow that has started to get a little too soft after 8 or 9 years. This new version is way too firm. I prefer a firm pillow, but this is uncomfortably firm. When I lay on it, my head does not sink into the pillow at all.

Helpful?2HWKQIVK5R8W13792474900
Apr 27, 2025
Dawg house grill
1 out of 5 stars review

Verified Purchase

Stop!

I would NOT recommend these pillows if you have sinus issues or headaches from scents. These pillows have a high level of smell/fumes from the foam that I had aired out for days - but still couldn’t get close to them - so I returned them back to Sams club for a full refund.

Helpful?2HWKQIVK5R8W13792474900
Jun 25, 2025
Lisa
1 out of 5 stars review

Verified Purchase

Not great.

It is a hard pillow. Not very comfortable and I could not sleep on it on my side.

Helpful?2HWKQIVK5R8W13792474900
Apr 8, 2019
MrsSilvercry
5 out of 5 stars review

Verified Purchase

Gel Memory Pillow

I love this pillow. Its the first time in 20 years I have not had to sleep with two pillows. It also does not make me feel as if its sufficating me (on my nose) while sleeping on my side.

Helpful?2HWKQIVK5R8W13792474900
Aug 25, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Theses pillows have gone down hill.

These pillows were so soft they are unusable, much less firm than the ones I was trying to replace. I have been using these pillows for around 8-10 years and this was the first time they have dissapointed.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Side Sleeper Pillow did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Feb 17, 2021
Brenda
1 out of 5 stars review

Verified Purchase

Not as good as my previous pillow

I have purchased this pillow 3 times and this pillow didn't even come in the box and it is nothing like the last two I purchased. This one has no support what so ever.

Helpful?2HWKQIVK5R8W13792474900
Apr 19, 2024
mj
4 out of 5 stars review

Verified Purchase

Needs to air out, but becomes a favorite

When it arrived the smell was bad. I let it air out for 2 days and then liked the pillow so much, I ordered a second one. I’ve been a side sleeper for 69 years and this may be the most comfortable pillow I have owned.

Helpful?2HWKQIVK5R8W13792474900
Aug 26, 2024
NoMoreKeurig
5 out of 5 stars review

Verified Purchase

SIDE SLEEPER ALERT!

This compresses to a couple of inches where you need it to. I have been trying to find a good side sleeper pillow for a long time and after trying several brands, finally one won't go on to the guest room!

Helpful?2HWKQIVK5R8W13792474900