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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
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Showing 11-20 of 1,154 reviews
Jan 5, 2017
cruised
5 out of 5 stars review

Verified Purchase

Serta Gel Memory Foam Side Sleeper Pillow

I am so Happy with this pillow! I have migraines and thought this might help and it did. I have not had a migraine since I started sleeping on this pillow. I do not believe my migraines are gone but I believe the sleep position related ones are now eliminated!

Helpful?2HWKQIVK5R8W13792474900
Aug 7, 2024
Charlie
2 out of 5 stars review

Verified Purchase

Couldnt stand the smell

The pillow was very comfortable but, the problem was the smell from the polyurethane was terrible. I even uncovered it and did what the instructions recommended and let it sit for ten days. The obnoxious smell never went away. So I returned to store for refund. Wish the smell wasnt there because ti was very comfortable.

Helpful?2HWKQIVK5R8W13792474900
Feb 25, 2024
Doug
5 out of 5 stars review

Verified Purchase

This pillow is not a ‘knock-off’

Pillow is very comfortable & firm without being hard. Just right height for side sleeping. There was no smell as alleged in some reviews. Paperwork that came with the pillow said the cover was made in China & the foam in the USA. There is a 5 year warranty. Buy with confidence as this pillow is not a ‘cheap knock-off’.

Helpful?2HWKQIVK5R8W13792474900
Jan 13, 2023
TERRY MUSE
5 out of 5 stars review

Verified Purchase

A night of REST

Hello, to say wow is by no means how great this pillow is. This is my second one. Still have my first one only thing wrong was my wife liked it so much she took it. I tried other pillows we had. But i knew that I must order another pillow from Sams. Hope you try one for you nights rest you will enjoy.

Helpful?2HWKQIVK5R8W13792474900
Apr 8, 2019
MrsSilvercry
5 out of 5 stars review

Verified Purchase

Gel Memory Pillow

I love this pillow. Its the first time in 20 years I have not had to sleep with two pillows. It also does not make me feel as if its sufficating me (on my nose) while sleeping on my side.

Helpful?2HWKQIVK5R8W13792474900
Aug 25, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Low quality. Not enough support for a side sleeper

I had purchased this same pillow a few years ago and it was time to replace. The quality has gone way down hill. Once your head is on the pillow it doesn’t even feel like there is anything between your head and your bed.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Side Sleeper Pillow did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Apr 19, 2024
mj
4 out of 5 stars review

Verified Purchase

Needs to air out, but becomes a favorite

When it arrived the smell was bad. I let it air out for 2 days and then liked the pillow so much, I ordered a second one. I’ve been a side sleeper for 69 years and this may be the most comfortable pillow I have owned.

Helpful?2HWKQIVK5R8W13792474900
Aug 25, 2020
Anonymous
1 out of 5 stars review

Verified Purchase

Theses pillows have gone down hill.

These pillows were so soft they are unusable, much less firm than the ones I was trying to replace. I have been using these pillows for around 8-10 years and this was the first time they have dissapointed.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Side Sleeper Pillow did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

May 11, 2021
Sam
1 out of 5 stars review

Verified Purchase

Disappointed

It wasn’t the same firmness as the same exact pillow I purchased years ago. I’m not sure if they have slacked off on quality but definitely not the same pillow.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hi Sam, We are sorry about your experience with the Serta Gel Memory Foam Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Aug 26, 2024
NoMoreKeurig
5 out of 5 stars review

Verified Purchase

SIDE SLEEPER ALERT!

This compresses to a couple of inches where you need it to. I have been trying to find a good side sleeper pillow for a long time and after trying several brands, finally one won't go on to the guest room!

Helpful?2HWKQIVK5R8W13792474900