It wasn’t the same firmness as the same exact pillow I purchased years ago. I’m not sure if they have slacked off on quality but definitely not the same pillow.

I have tried several pillow solutions for my neck problems and this one finally did the trick. I've paid over $100 for pillows. Tried hard, soft, and shaped pillows. I tend to sleep on my sides and since this pillow is thin but also firm, it keeps my neck straight in line with my spine. I recommend it if you are a side sleeper with neck pain.

Not cooling. Very firm.

This is a nice pillow when compared to a standard memory foam pillow as it is not hard and stiff but soft and squeezable. However sometimes I just don't feel enough support. I am still getting used to the pillow and I hope with a little more time I will grow to like the support it provides.

Bought two pillows earlier this year, could not help to go back and convert my room’s pillows to this type because of the exceptional quality. For the guest rooms, I bought them also, I use a combination of soft pillows and these ones. Our guests love them!

We purchased one of these for my husband. He loved it. I tried it out and fell asleep within a few minutes. We ordered another one. There is some chemical odor at first. We just aired ours out for a few days, and everything was great after that. We HIGHLY recommend them.

I bought coz I have neck and headache almost every day and is perfect since day 1. My neck and head have the perfect support, no more headache. Perfect for side sleep. The only thing is that is smaller than a regular pillow and look little small on the pillow case.

Had this about a month- no more neck issues from having a pillow flatten out. This stays just as comfortable come morning as when I first lay down

As a side sleeper with rotator cuff damage on both sides, I am really happy with this pillow. I toss and turn much less often and get better sleep.

Worst pillow …no where 2 inches thick more like 4 inches….wish I never purchased them total waste of money.