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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

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Showing 21-30 of 1,160 reviews
Aug 25, 2020
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Low quality. Not enough support for a side sleeper

I had purchased this same pillow a few years ago and it was time to replace. The quality has gone way down hill. Once your head is on the pillow it doesn’t even feel like there is anything between your head and your bed.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Side Sleeper Pillow did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Jul 23, 2021
Reviewer name: Stillclickin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Pillow for Side Sleepers

We purchased one of these for my husband. He loved it. I tried it out and fell asleep within a few minutes. We ordered another one. There is some chemical odor at first. We just aired ours out for a few days, and everything was great after that. We HIGHLY recommend them.

Helpful?2HWKQIVK5R8W13792474900
Sep 26, 2021
Reviewer name: Ck
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality, worth it! Highly recommend.

Bought two pillows earlier this year, could not help to go back and convert my room’s pillows to this type because of the exceptional quality. For the guest rooms, I bought them also, I use a combination of soft pillows and these ones. Our guests love them!

Helpful?2HWKQIVK5R8W13792474900
Jun 22, 2018
Reviewer name: Catslis
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Feels good at first but!

I bought this a month ago and I slept on it (well I tried to sleep on it) a couple of nights and at first it feels good but after a few minutes it gets hard and I can’t sleep on a hard pillow. I tried it two more nights - no go! I’d like to return it but they probably won’t take it back now.

Helpful?2HWKQIVK5R8W13792474900
Jul 26, 2021
Reviewer name: Lisa
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice change from standard memory foam

This is a nice pillow when compared to a standard memory foam pillow as it is not hard and stiff but soft and squeezable. However sometimes I just don't feel enough support. I am still getting used to the pillow and I hope with a little more time I will grow to like the support it provides.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Lisa, We're sorry to learn that you're not having a 5-star experience with your mattress. We would love the opportunity to address any questions or concerns you may have. Please feel free to contact us at 888-999-0499. Thank you.

Feb 21, 2022
Reviewer name: DonS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Solved my neck issues

I have tried several pillow solutions for my neck problems and this one finally did the trick. I've paid over $100 for pillows. Tried hard, soft, and shaped pillows. I tend to sleep on my sides and since this pillow is thin but also firm, it keeps my neck straight in line with my spine. I recommend it if you are a side sleeper with neck pain.

Helpful?2HWKQIVK5R8W13792474900
Dec 5, 2017
Reviewer name: Gemini 34746
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

head n heck adjust perfect to the pillow.

I bought coz I have neck and headache almost every day and is perfect since day 1. My neck and head have the perfect support, no more headache. Perfect for side sleep. The only thing is that is smaller than a regular pillow and look little small on the pillow case.

Helpful?2HWKQIVK5R8W13792474900
Sep 30, 2019
Reviewer name: Pga
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not for side sleepers

I bought this a month ago and it is still off gassing. It also doesn’t have enough support to be a “side sleeper” pillow. I would not recommend it.

Helpful?2HWKQIVK5R8W13792474900
Jun 15, 2022
Reviewer name: Sherri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome pillow!

I absolutely love this pillow! I have neck and back issues so I have to now sleep on my side. I even bring this pillow with me when I go out of town.

Helpful?2HWKQIVK5R8W13792474900
Oct 20, 2019
Reviewer name: Neh
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just the right height- and stays that way

Had this about a month- no more neck issues from having a pillow flatten out. This stays just as comfortable come morning as when I first lay down

Helpful?2HWKQIVK5R8W13792474900