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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

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Showing 71-80 of 1,160 reviews
May 20, 2022
Reviewer name: KW
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not as good as the old ones

Not as good as the old ones-the tag list 100% polyurethane foam-does not list any gel content. I bought one previously and that tag lists 95% polyurethane foam and 5% gel. Same company-same product-both bought at Sam’s. But the new pillow is lighter weight and does not have the same feel as the older product

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hi there! We are sorry that the Serta Pillow has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Dec 21, 2016
Reviewer name: seaschell
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not what I thought they would be!

I brought two of these, one for me and one for my wife. We both find them hard and uncomfortable. They do not contour to your head and have very little give. We both feel that this was a waste of our money, we won't use them and will end up shoving them in a closet.

Helpful?2HWKQIVK5R8W13792474900
Jan 16, 2015
Reviewer name: mamalyn
4 out of 5 stars
4 out of 5 stars review

Recommend with a Warning

I received the pillow, unwrapped it and almost fell over. The smell was awful and very chemically. I called the help line and the lady told me I could let it sit out for up to 2 weeks and the smell should dissipate. Or I could return it. I let it sit out for over a week and it still had a faint smell, so I put a pillow case on it and tried it. The pillow is very comfortable and I like it for that, but you would not want to bury your face in it and inhale. I do like the comfort of how it sleeps though, so I will keep it.

Helpful?2HWKQIVK5R8W13792474900
Jun 18, 2019
Reviewer name: JMcC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Unbelievably great sleeping

Unbelievable sleep from the first night! I bought this pillow after performing multiple searches over several months. Ive always been s side sleeper but I didn’t realize the pillow would make that much difference. But it does and I’m an idiot for not trying it sooner. I’ve had cervical spine surgery from s car accident and I wish I had this pillow during recovery. I can’t say enough great things about it.

Helpful?2HWKQIVK5R8W13792474900
Nov 4, 2021
Reviewer name: Kay
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Serta Gel Memory Foam Pillow - Disappointed

I was so excited to see this pillow! I already had one of these pillows and had been looking for another one just like it. However, this version is not quite as thick nor cool as the original. :( I'm disappointed that the quality is not up to the original pillow. Not that it's a big deal, but I expected the pillow to come in the manufacturer's box.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Kay! We are sorry that the Serta Pillow has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Jul 14, 2020
Reviewer name: Hogwoller
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My pillow is a Serts

The Serra Gel memory foam pillow is a pillow my girl friend cannot sleep without. She wanted a pillow to give support but still be comfortable she thought she had that in a My pillow but it did not maintain an all night support. So far the Serra pillow works all night long for a great night sleep..

Helpful?2HWKQIVK5R8W13792474900
Dec 2, 2017
Reviewer name: Stephybkazee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best sleep in a long time

My dad asked for the My Pillow for Christmas but it was like $50. I saw this a decided to get one for my dad and my self since it was on sale and let me just say I love it. I think my dad is gonna love it. My husband and I fight over this pillow. Maybe I'll get him one too...

Helpful?2HWKQIVK5R8W13792474900
Apr 28, 2014
Reviewer name: socalgal1120
5 out of 5 stars
5 out of 5 stars review

a must!

This pillow is the best ever! Super comfy. I needed a new pillow because i wake up with a sore neck and i just cant seem to get comfortable. The inly thing is, it has a smell.. Idk but the pillow is fantastic, perfect temperature at all times and you cant beat the price! I want to get the mattress pad soon!

Helpful?2HWKQIVK5R8W13792474900
Nov 22, 2019
Reviewer name: ZacBit
1 out of 5 stars
1 out of 5 stars review

Don't buy

I purchased a Serta Side Sleeper pillow in my local store and was very pleased. It is very firm and perfect. It came in a Serta box. I ordered a second one from this site and think it is a second. It didn't come in a Serta box...only plastic bag and is very soft. Nothing similar to the first one. Will try the store again but will not order online again. Very disappointed. And shipping box was flimsy, only half taped and coming apart.

Helpful?2HWKQIVK5R8W13792474900
Mar 25, 2016
Reviewer name: Mikah
4 out of 5 stars
4 out of 5 stars review

Very nice if you are a side sleeper

This pillow has a washable outside cover which I love. This pillow also never goes flat even when you are laying on it. It fits to your body and provides a comforting feeling. You don't need to double up the pillow. One is enough. The only negative thing is that if you plan to sleep on your back you may want to have a standard pillow in the bed as well. This pillow is hard to use on your back because it cuts off airflow and makes it harder to breathe. Other than that it's a great quality pillow. Go Serta!!

Helpful?2HWKQIVK5R8W13792474900