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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

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Showing 61-70 of 1,160 reviews
Jun 30, 2024
Reviewer name: AG
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect pillow that needs to be aired out first

I was replacing the exact same pillow that I had bought years ago, not realizing the strong chemical scent of these pillows. They work for what I need, but the smell has not totally cleared out yet. Let these sit and air out for a day or two before you put a pillowcase on or use them.

Helpful?2HWKQIVK5R8W13792474900
Dec 1, 2017
Reviewer name: Hollie
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not even a Serta

Received this pillow and it’s very heavy, tag on it does not read Serta. It was not in the box like the picture and has black stains on it. Looks like mold is growing inside of this. Going to return this do not want to sleep on something that looks like this. It also smells very bad!

Helpful?2HWKQIVK5R8W13792474900
Jul 14, 2020
Reviewer name: Hogwoller
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My pillow is a Serts

The Serra Gel memory foam pillow is a pillow my girl friend cannot sleep without. She wanted a pillow to give support but still be comfortable she thought she had that in a My pillow but it did not maintain an all night support. So far the Serra pillow works all night long for a great night sleep..

Helpful?2HWKQIVK5R8W13792474900
Dec 9, 2017
Reviewer name: Sonibunny
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best pillow EVER

I bought one from my local Sam's about 4 yrs ago. I fell in love the first night. I only sleep on my side and other pillows never support my neck properly. This one does. I went back and bought 1 more just to have. Then I just now bought 2 more for my parents.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Thank you for purchasing our product! We are so happy that you are sharing your love of this pillow with your family! We hope they all enjoy it as much as you!Thank you!

Dec 8, 2018
Reviewer name: Stacey
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Serta gel memory foam side sleeper pillow

I bought this pillow over a year ago at Sam’s Club. Absolutely loved it! I bought it again recently during their sale. It is not the same pillow. They have replaced it with a different brand and it is not the same. It does not hold up as long nor does it have the same firmness as the original. Can’t give it more than one star since they describe it as one item and send you another.

Helpful?2HWKQIVK5R8W13792474900
Mar 24, 2022
Reviewer name: Betty
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not comfortable.

I bought this pillow because it was on sale and I have neck problems. I always wake up with a stiff neck. I am a side sleeper so I decided to try it. I can't sleep on it at all. The memory foam is too hard and it really doesn't support my neck. I requested a return and Sams refunded my money.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Betty. We are sorry that the Serta Pillow has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Dec 2, 2017
Reviewer name: Stephybkazee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best sleep in a long time

My dad asked for the My Pillow for Christmas but it was like $50. I saw this a decided to get one for my dad and my self since it was on sale and let me just say I love it. I think my dad is gonna love it. My husband and I fight over this pillow. Maybe I'll get him one too...

Helpful?2HWKQIVK5R8W13792474900
Aug 25, 2017
Reviewer name: KB
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

No Difference

I returned this pillow for 2 reasons. First, the smell is pretty intense, even when "aired out" for a few days. However, more importantly, it didn't seem to be any different than any other pillow. I don't know what exactly makes a "side sleeper pillow," but it didn't make any difference for me.

Helpful?2HWKQIVK5R8W13792474900
Jun 18, 2019
Reviewer name: JMcC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Unbelievably great sleeping

Unbelievable sleep from the first night! I bought this pillow after performing multiple searches over several months. Ive always been s side sleeper but I didn’t realize the pillow would make that much difference. But it does and I’m an idiot for not trying it sooner. I’ve had cervical spine surgery from s car accident and I wish I had this pillow during recovery. I can’t say enough great things about it.

Helpful?2HWKQIVK5R8W13792474900
Aug 17, 2021
Reviewer name: Pam M
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not what I had hoped for

I bought this in hopes that I would love it. Unfortunately I didn’t like it. I used it for 2-3 weeks to give it a chance to break in. Still having causing me more pain than it should. It does keep cool, I give it that. I will be reaching out sams club and see if I can return. If not I’ll consider it another pillow purchase down the drain.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hi there! We're sorry to hear you were less than satisfied with your mattress. Please contact us so we can make this right. Thank you.