This pillow should be re-named the neck-saver pillow. It is supportive without having to be so thick that my neck is stretched and bent throughout the night. I would really, really love to have this pillow in a travel size for the ultimate comfort size.

I was replacing the exact same pillow that I had bought years ago, not realizing the strong chemical scent of these pillows. They work for what I need, but the smell has not totally cleared out yet. Let these sit and air out for a day or two before you put a pillowcase on or use them.

I ordered 2 pillows. They came in separate boxes, but the pillows were not in the pictured Serta box. The pillow itself looks like the picture, but nowhere does it say Serta. So it may or may not be name brand, but the pillow sleeps great and I have no plans to return it.

We have bought this exact pillow from Sam’s in the past. The tags are identical, the construction of the pillow is not! The old pillows used to provide excellent neck support, this pillow feels like there is no support at all. If you are looking for a good side sleeper pillow, don’t try this.

Love this side sleeper pillow. It is so comfortable. The only thing is it seems to get a little warm, so I have to flip it over to the cool side. But for the price, it is great. I would recommend it to any one who has neck and back problems. Oh and did I mention great price!

I brought two of these, one for me and one for my wife. We both find them hard and uncomfortable. They do not contour to your head and have very little give. We both feel that this was a waste of our money, we won't use them and will end up shoving them in a closet.

I have bought these pillows for years now. They normally came in the box from Serta and then in the shipping box from Sam's. Not this time, it can wrapped in a plastic bag that wasn't sealed and in the cardboard box. The pillow stinks, it smells musty/ moldy. I sprayed it and with two pillowcases on it you can still smell it. Very disapppinted spending $30 on one pillow.

I received the pillow, unwrapped it and almost fell over. The smell was awful and very chemically. I called the help line and the lady told me I could let it sit out for up to 2 weeks and the smell should dissipate. Or I could return it. I let it sit out for over a week and it still had a faint smell, so I put a pillow case on it and tried it. The pillow is very comfortable and I like it for that, but you would not want to bury your face in it and inhale. I do like the comfort of how it sleeps though, so I will keep it.

The hype surrounding pillows is quite high I normally pay about $20 for two pillows. So, this pillow felt expensive to me. However, I’m pleased and enjoy it. My neck and back seem straighter while sleeping and my head is supposed at the right angle.

I believe I received a defective product. The memory foam cushion had discoloration and it had crater looking holes in it which were grayish black in color…not all over. Only one one side! I had bought it online. I was able to return it back to the store. I will buy it again … this time from the store… and hopefully it should be good!