I bought this because I have a bad neck & need a comfortable but supportive pillow. It’s not very firm. But, if you’re looking for a good soft pillow then it’s great for that. My husband & daughter love them.

Bought this as a Christmas present for myself. It claims to be a side sleeper memory foam pillow. It causes me neck pain, as it is so stiff it keeps my head too high when I sleep. I now use it as a back rest when I am sitting upright in bed.

The pillow is comfortable and cooling just as described; however, as a side sleeper, I would have preferred it to be a bit thicker. It is closer to 2 inches thick; not 4. With that said, if you like thin pillows, this is a 5-star thin pillow.

I bought this a few weeks ago and so far, I really like it. I sleep on my side and this pillow seems just right. It's a but heavy to pick up, but that doesn't matter when you're sleeping.

Bought it online at Sams club. Very comfortable and the right feel to it. The only issue is that there’s lingering foam smell presence for several days and is still faintly present.

I did need to "air it outside" for several days to reduce the aroma of the Serta Gel Memory Foam before sleeping on it. I enjoy sleeping on it now. Glad I made the purchase.

I had purchased two pillows a few years ago and loved them....so just recently purchased more. They are absolutely the most comfortable pillow that I had ever purchased.

I've been sleeping on this almost a month, it's very comfortable. I use to need 2 pillows sleeping on my side, now just this one! Its not too thick & not too thin, just good support!

The pillow seemed fine the first couple of days but my neck started having a lot of pain and not able to turn my neck completely on the side I slept on. I want to returned them but have to receipt.

I absolutely love this pillow and will be buying a few more. My husband keeps trying to steal it from me, Lol.. I know what I will be buying for him so he can get his head off my pillow. My kids will love it too.