Too Soft. I like my pillow to provide a bit of an extra support. This one was a little too soft for my liking. I suffer from shoulder and neck pains and would have liked the pillow to be firmer.

I bought this pillow about a month ago because my memory foam pillow was not comfortable to sleep with anyone. I’ve been very pleased with my purchase.

Excellent pillow for side sleepers… and ok for when sleeping on your back as well. Provides good support. Great price post-Thanksgiving so got an extra one for me and one for mom too.

I seldom write reviews but I bought these to get rid of my My-Pillow brand pillows off of TV. These pillows are the best and cool on both sides. Bought two and probably will buy some in the far future. They are great.

This pillow works great. I was waking up with a stiff neck every morning with my old pillow. This pillow gives my head and neck just the support I need to wake up without neck pain every morning.

Purchased this item to replace a pillow that was ruined. Have slept in this particular pillow for some time now and recommend it to anyone who wants a soft but firm pillow.

I bought this for myself and I was unsure of it at first but after sleeping on it for a while I love it. I sleep on my side but also on my back sometimes and it is great for either position.

I have several serta products from dog beds to mattresses and they all have the serta trademark sewn in the seams. This pillow comes in a plain plastic bag with no serta logo. It is however, almost as comfortable as my other 2 serta pillows.

The pillow has an odor that still smells after a week after receiving. Plus the cover was already coming apart at the seam right out of the box. Not really pleased with this item.

Like the pillow for height and firmness but the smell is nasty. For the first two weeks it’s been outside on the deck in December in Minnestota. Cold and fresh air and it still smells. Not sure how long it will take to air it out.