Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

Member photos

Sort by |
Showing 161-170 of 1,160 reviews
Dec 7, 2017
Reviewer name: MinL
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

I like it, but not my main pillow

I'm a side sleeper and it's a little low for my head. I'm going to keep using my buckwheat pillow (you can really mold it around your neck and head) but since I'm pregnant I need this one for in-between my knees. It also feels great to prop up behind me in bed. May not be my main pillow, but I am so glad I have it now. I'd just recommend also getting a waterproof cover since these last so long and you don't want your sweat breaking down the foam after years of use.

Helpful?2HWKQIVK5R8W13792474900
Dec 4, 2017
Reviewer name: southerncapricorn
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Serta Memory Foam Pillow

I use the pillow to prop up to watch TV while reclining on the couch. It does prevent pain and numbness in my upper back and neck as I have arthritis very bad. I find it a bit high for sleeping with. Kinda makes my neck ache a little. That could be because of my arthritis though. It had a slight smell. I removed covering and let it air out for about 3 days. It's good now.

Helpful?2HWKQIVK5R8W13792474900
Nov 22, 2021
Reviewer name: Dora
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Must see merchandise. It's an eye opener.

This merchandise was purchased for my sister-n-law who had open heart surgery recently. She was hurting from laying down so lobg from her back. Once released from the hospital. My husband, her brother rook it to her at home and she loved it. It immediately felt the stress release on her back.

Helpful?2HWKQIVK5R8W13792474900
Mar 12, 2018
Reviewer name: Ledman
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Firm enough, not high enough

While it is firm, yet not to firm, it is not quite high enough for a side sleeper pillow. No, I do not have big wide shoulders, but a side sleeper should keep you head/neck aligned with your spine. I don't snore when my head is aligned, I do with this pillow!

Helpful?2HWKQIVK5R8W13792474900
Feb 11, 2019
Reviewer name: kaneary
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Smells awful

While I do like the support it gives my neck the chemical smell is horrible weeks later even after letting it air out outside for a couple days. I’m keeping it in another room until I can stand it but if that smell won’t go away I’ll have to return it.

Helpful?2HWKQIVK5R8W13792474900
Jul 22, 2021
Reviewer name: Patty
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Verdict still out

Excited to try this pillow since it fits all the criteria’s I need. I didn’t even get a week in when I went back to my old pillow. It gave me a headache every time. I’m waiting for my new mattress. I’ll give it a try again when it comes. Hopefully they’ll sync and I’ll finally have a good nights sleep.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Patty, thank you for taking the time to leave a review. If you have any questions or would like to speak with our team directly, please feel free to contact us at 888-999-0499. Thank you.

Jun 6, 2019
Reviewer name: ge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A month in and doing great

Like the pillow. It is firm and comfortable. Not necessarily "cool" but does not get warm. High enough to sleep comfortably on your side. Can sleep all night without tossing, turning or folding the pillow for height. If it stays firm and thick, I'm a fan for life.

Helpful?2HWKQIVK5R8W13792474900
Dec 1, 2017
Reviewer name: Betbet
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Qyality Gone downhill

I was very disappointed with this. I purchased one 3 years ago and did not need to replace it until now. I loved the old pillow. I liked that it was pretty firm and held up very well. Couldn't believe these were in sale for $15 but now I can't believe I paid that much for it. Not sure why it's different but the quality doesn't compare to the old one that I bought in the store. I'd pay full price if I could find something that was the same quality. That said.. if you prefer a non firm pillow you may enjoy this!

Helpful?2HWKQIVK5R8W13792474900
Dec 22, 2019
Reviewer name: Mary
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Great if you ONLY sleep on your side....

I am normally a side sleeper, which this was intended for, but if you ever turn on your back this puts your neck in an uncomfortable position. Both my husband and I chose to return this pillow because our necks hurt if we turned on our backs while we were sleeping. I gave it 3 stars because if I knew I could stay on my side I would have kept it.

Helpful?2HWKQIVK5R8W13792474900
Dec 5, 2017
Reviewer name: estimator
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Comfortable

I purchased these because of the brand name. They are comfortable. However, the chemical smell of the pillow is so strong I am not using it right now. I have been letting it air out for 3 days, but the smell is still pretty stong. I hope it dissipates soon so I can go back to using them. For this reason, I rated the pillow only with 2 stars.

Helpful?2HWKQIVK5R8W13792474900