I bought this pillow at the store a few years ago when I wanted to rebuy my store no longer carried it so I had to purchase online. I suffer from neck pain and this pillow has help me a lot so I wanted to rebuy this new pillow is shaped a little different not as square and feels just different. I dont really care of it, when I go to purchase again if I dont see it 1st i will not buy

This is the second time I have purchased this item the first time was probably 1-1/2 yerars ago one for myself and my husband. I liked it so much I purchased 2 more. This side pillow has really worked for us. I have put my new one away until I’m really to use it my old one is still fine. My husband uses a CPAC so his picks up more moisture and he decided to use his new one right away!

Didn’t come in a Serta box. Just came in a plastic bag inside the shipping box. Presentation was lacking. The pillow itself is nothing to brag about really, just another pillow comparable to others on the market. Nothing really sets it apart. It’s an ok pillow.

Read reviews complaining of smell so when I opened package I left pillow outside for several hours. The night I first used: no smell. Pillow is heavy and shaped. No need to ‘fluff’. Suppports head without being buried in it. Did not need to, actually could not tuck under chin for support when I slept on my side. Very comfortable when I slept on back too.

I bought a pillow like this a few years ago, and I thought this is the perfect pillow. so I bought another one. but this one didn't have the same effect on me. it seemed to be more firmer, and after a few nights my neck and down in my shoulder started hurting.. so, I had to go back to my old one!

I use the pillow to prop up to watch TV while reclining on the couch. It does prevent pain and numbness in my upper back and neck as I have arthritis very bad. I find it a bit high for sleeping with. Kinda makes my neck ache a little. That could be because of my arthritis though. It had a slight smell. I removed covering and let it air out for about 3 days. It's good now.

This merchandise was purchased for my sister-n-law who had open heart surgery recently. She was hurting from laying down so lobg from her back. Once released from the hospital. My husband, her brother rook it to her at home and she loved it. It immediately felt the stress release on her back.

I bought this pillow just recently and really do like the firmness yet softness of this pillow. I've only been able to sleep on it 2 nights because of the strong odor from the foam. I have it outside hoping that airs it out because I really do want to sleep on this pillow!

I normally hate every pillow I have ever tried until this one and the Serta Cool pillow as well. My wife like the cool one so much she borrowed it permanently so when I saw this pillow for side sleepers I decided to give it a try. I sleep thru the night and no neck

I could not love this pillow any more than I do! It's the perfect firmness, but not so hard that it hurts my ears. I got one for my mother, too, and she said it was the best night's sleep she's had in ages. It doesn't stay cool for a long time once you've been lying on it for a while, but none of them do. Highly recommend!