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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

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Showing 131-140 of 1,160 reviews
Dec 1, 2017
Reviewer name: jany girl 10
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Just the right firmness!

I bought this pillow just recently and really do like the firmness yet softness of this pillow. I've only been able to sleep on it 2 nights because of the strong odor from the foam. I have it outside hoping that airs it out because I really do want to sleep on this pillow!

Helpful?2HWKQIVK5R8W13792474900
Mar 14, 2022
Reviewer name: markh21518
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great pillow for side sleepers

Great pillow for side sleepers. I need a good heavy duty pillow for my big heavy head. It is great, It helps me get a good night sleep. Less tossing and turning, plus my spine alignment is better. It did not work for my wife, but I'm 100lbs heavier and have broad shoulders.

Helpful?2HWKQIVK5R8W13792474900
Feb 28, 2019
Reviewer name: Maeb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Not your usual pillow...

Read reviews complaining of smell so when I opened package I left pillow outside for several hours. The night I first used: no smell. Pillow is heavy and shaped. No need to ‘fluff’. Suppports head without being buried in it. Did not need to, actually could not tuck under chin for support when I slept on my side. Very comfortable when I slept on back too.

Helpful?2HWKQIVK5R8W13792474900
Feb 11, 2019
Reviewer name: kaneary
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Smells awful

While I do like the support it gives my neck the chemical smell is horrible weeks later even after letting it air out outside for a couple days. I’m keeping it in another room until I can stand it but if that smell won’t go away I’ll have to return it.

Helpful?2HWKQIVK5R8W13792474900
Dec 1, 2017
Reviewer name: Betbet
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Qyality Gone downhill

I was very disappointed with this. I purchased one 3 years ago and did not need to replace it until now. I loved the old pillow. I liked that it was pretty firm and held up very well. Couldn't believe these were in sale for $15 but now I can't believe I paid that much for it. Not sure why it's different but the quality doesn't compare to the old one that I bought in the store. I'd pay full price if I could find something that was the same quality. That said.. if you prefer a non firm pillow you may enjoy this!

Helpful?2HWKQIVK5R8W13792474900
Jan 13, 2020
Reviewer name: ratt
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort

I bought this pillow to help my beautiful bride to be complete comfortable in her hospital bed During the two weeks she had use of it she said she felt more comfortable and for me it made it easier to dribble water into her dry mouth. Unfortunately this is where the review has to end as she had earned her wings

Helpful?2HWKQIVK5R8W13792474900
Jan 27, 2019
Reviewer name: Patti61
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love love Love

This pillow is truly amazing, I have shopped for a comfortable pillow for 25 years, I kept returning to my Sobakowa which was so hard it made my ear very sore but the others gave me such a neck ache. It's still hard for me to believe this pillow is so comfortable night after night. I am a side sleeper & it is so cushy but gives my neck support! I even ordered another one so I would have an extra! Thank you Serta!

Helpful?2HWKQIVK5R8W13792474900
Jun 6, 2019
Reviewer name: KT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this pillow!

I have stacks and stacks of pillows that I have tried over the years and I can say that this pillow has been wonderful so far! I've had it for about a month now. It gives my neck the proper ALL night support; it never loses it shape; I can breathe easier, and I sleep more comfortably! A chance I took that maybe THIS pillow would not be added to the "pillow pile stack", and it has lived up to my hopeful expectations! Give it a try! I plan to purchase two more for family members who have had the same trouble finding a pillow that works for them. This pillow has actually been better for me than the "MyPillow" brand which required that you frequently plump the pillow up to get it back to the correct shape. This pillow is effortless! Just sleep......

Helpful?2HWKQIVK5R8W13792474900
Jan 9, 2026
Reviewer name: JANE
1 out of 5 stars
1 out of 5 stars review

No product description of “ holes” no pic accepted

I received this pillow on January 9, 2025. I noticed some spots on the outer cover, leading me to pull back the cover, then another cover, to reveal deep holes in the foam. These holes measured 1-1/2 inches across, and as deep over one whole side of the pillow. Half of that one side was so pocked up it could be felt when I lay my head on it. Seeking help I was shunned away

Helpful?2HWKQIVK5R8W13792474900
Jun 5, 2019
Reviewer name: Sherry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pure Love ❤️

I love my Side Sleeper Pillow! It's comfort that I never thought was possible and has relieved most of my neck pain. The only thing that could make this pillow better is if it came with or be purchased separately, is a removable/washable pillow case. I've searched but have yet to find one. For now I use a standard pillow case, which doesn't fit well, but is better than nothing at all.

Helpful?2HWKQIVK5R8W13792474900