I purchased these as a Christmas gift, but have brought several in the past. They hold their shape and love the coolness when you first lay your head down. Great product

Serta has cheapened their brand with Innocor Comfort which used to be Sleep Innovations. While they all may be owned by the "same company", they are certainly not the same quality.

Pillows seem to be real nice. Have only used for a week. They are very comfortable. Will see if they hold up. My only regret,Ishould have purchased four instead of the two I purchased,because of the great price.

I have never owned one of these pillows . I saw them and thought, get it, if you don,t like it,you can take it back. It is the best pillow i have ever bought. I went back and bought another.

Best pillow I have ever had. I had it for a year and it is just like new. I think I will go buy one more just in case they discontinue this. I like the cooling feature and no longer have neck aches.

Have tried to use this for few weeks but it is way too firm. I have back pain. I am 100lbs. Therefore, it feels like stone under my head. I am side and back sleeper. Gonna get rid of these pillows now. Waste of money.

Completey different pillow from previously ones made. Box shown is not how it comes. Just comes in a clear plastic bag. Placed next to old pillow that was the same product and quality is definitely 100x worse now. Disappointed, returning ASAP.

The pillow itself is comfortable, however, it has a lingering smell that stinks and gives me a headache. I put a washed pillow case on it and that didn’t help.

Purchased the first one to check it out. Great value during the sale, beat all competition. Slept very well after airing out the factory smells. Very comfortable and adaptable for a side sleeper. Ordered four more on line.

The pillow is comfortable, but I had to return it because it smells very strongly of plastic or whatever the memory foam is made of. I smelled it through several pillowcases.