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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam

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Showing 1,091-1,100 of 1,156 reviews
Sep 18, 2014
JamesLiam2010
5 out of 5 stars review

great pillow

I have never owned one of these pillows . I saw them and thought, get it, if you don,t like it,you can take it back. It is the best pillow i have ever bought. I went back and bought another.

Helpful?2HWKQIVK5R8W13792474900
Dec 11, 2015
jerseygirl65
2 out of 5 stars review

Not for me

Thought this would be perfect as I am a side sleeper, but it is too firm. The gel keeps a comfortable coolness, but the pillow is just too firm and thick for me.

Helpful?2HWKQIVK5R8W13792474900
Nov 14, 2020
long time customer
1 out of 5 stars review

changed pillow

I bought this pillow a few years ago and rebought it this year and it is terrible and too soft why did you change the pillow and put it in the same box

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Side Sleeper Pillow did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Aug 15, 2019
Jessica
1 out of 5 stars review

Loft too high

Seemed to have a good firmness... not too hard. But the loft was so high it put my neck at a crooked angel. Couldn’t even sleep on it one night. I returned it. I think it’s made for someone with broad shoulders.

Helpful?2HWKQIVK5R8W13792474900
Dec 12, 2015
LFT51
5 out of 5 stars review

Love these pillows!!

I purchased these as a Christmas gift, but have brought several in the past. They hold their shape and love the coolness when you first lay your head down. Great product

Helpful?2HWKQIVK5R8W13792474900
Aug 4, 2020
Nick L
1 out of 5 stars review

Changed product completely

Completey different pillow from previously ones made. Box shown is not how it comes. Just comes in a clear plastic bag. Placed next to old pillow that was the same product and quality is definitely 100x worse now. Disappointed, returning ASAP.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Nick, we are sorry that you are experiencing issues with the Serta Gel Memory Foam Side Sleeper Pillow. This product is manufactured by our licensed partner Innocor and they will be able to assist you with the warranty/repair of this items. Please reach out to Innocor at 888-999-0499. Thank you!

Aug 14, 2019
Regi
3 out of 5 stars review

Strong chemical smell!!

I cannot believe not one person has reviewed and reported the smell on these pillows. It is so strong I can smell it from several feet away. Had to return it.

Helpful?2HWKQIVK5R8W13792474900
Dec 1, 2016
Tyler
1 out of 5 stars review

Pillow is way too high!

The gel memory foam is nice , but the height of it is horrible. I bought this on black Friday and the past three nights my sleep had been horrible! Leaves my head tilted high with an angle. I crack my neck all night long with this thing.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

We're sorry that this purchase has been a poor experience for you. At Sam’s Club, we always stand behind our products and as part of our 100% member satisfaction guarantee, we will always offer a warranty replacement or a full refund to make sure you are satisfied. Please contact Samsclub.com Customer Service at 1(888) 240-1945 to discuss your options.

Aug 16, 2017
wallstseven
5 out of 5 stars review

MY NEW PILLOW

i HAVE ALWAYS BOUGHT SUPER FIRM PILLOWS , SO I THOUGH I'D GIVE THIS A TRY..JUST FANTASTIC FIRMNESS WITH ENOUGH GIVE TO CRADLE YOUR HEAD WITHOUT IT BEING SWALLOWED BY THE PILLOW..JUST WISH IT WAS MADE IN A KING SIZE..

Helpful?2HWKQIVK5R8W13792474900
Dec 16, 2015
spoolspas
4 out of 5 stars review

Great memory foam pillow for the money

My recent purchase is a Christmas gift for my son. I've been using these same pillows for several months now. I'm very happy with them and hope he will enjoy them too.

Helpful?2HWKQIVK5R8W13792474900