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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
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4 out of 5 stars
stars
1,996 ratings1,158 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (257)

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Showing 1,091-1,100 of 1,158 reviews
Dec 17, 2015
Indy1
4 out of 5 stars review

Nice pillow

Pillows seem to be real nice. Have only used for a week. They are very comfortable. Will see if they hold up. My only regret,Ishould have purchased four instead of the two I purchased,because of the great price.

Helpful?2HWKQIVK5R8W13792474900
Dec 1, 2016
Tyler
1 out of 5 stars review

Pillow is way too high!

The gel memory foam is nice , but the height of it is horrible. I bought this on black Friday and the past three nights my sleep had been horrible! Leaves my head tilted high with an angle. I crack my neck all night long with this thing.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

We're sorry that this purchase has been a poor experience for you. At Sam’s Club, we always stand behind our products and as part of our 100% member satisfaction guarantee, we will always offer a warranty replacement or a full refund to make sure you are satisfied. Please contact Samsclub.com Customer Service at 1(888) 240-1945 to discuss your options.

Dec 19, 2019
Kim
2 out of 5 stars review

Cheaper brand sold by Serta called Innocor Comfort

Serta has cheapened their brand with Innocor Comfort which used to be Sleep Innovations. While they all may be owned by the "same company", they are certainly not the same quality.

Helpful?2HWKQIVK5R8W13792474900
Nov 24, 2017
Jenna
5 out of 5 stars review

I love this pillow! I have two and I'm definitely going to invest in more. I've mine for about 2 years now and they are still fluffy soft, but firm at the same time, they are still as good as new.

Helpful?2HWKQIVK5R8W13792474900
Nov 14, 2020
long time customer
1 out of 5 stars review

changed pillow

I bought this pillow a few years ago and rebought it this year and it is terrible and too soft why did you change the pillow and put it in the same box

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Side Sleeper Pillow did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Mar 22, 2016
Sunshine526
5 out of 5 stars review

Great Pillow

This pillow is so comfy. It's not too thick so my neck doesn't hurt in the morning. I have to fight my husband for it! We'll definitely be buying another one!

Helpful?2HWKQIVK5R8W13792474900
Oct 4, 2019
winddancer1863
5 out of 5 stars review

Great Product

I have bought A LOT of pillows from mid price to high price, wish I had found this one. I have to have back injections and I have a deteriorating shoulder, this pillow is wonderful

Review from walmart.com
Helpful?2HWKQIVK5R8W13792474900
Dec 19, 2015
Grandmax9
5 out of 5 stars review

Best pillow so far!

1st time in years that I don't have to change pillows every few hours thru the night. It hasn't cured my neck problems but let's me sleep much more comfortably EVERY night. I bought it when it was at a special price & wish I had gotten several.

Helpful?2HWKQIVK5R8W13792474900
Nov 11, 2015
GmaJ
5 out of 5 stars review

Best Pillow Ever!

The only problem with this pillow is I haven't bought one for myself yet. I have given three as gifts and the giftees are very happy with the Serta Gel Memory Pillow. My daughter said it was the best sleep she has had in a long time.

Helpful?2HWKQIVK5R8W13792474900
Jul 27, 2015
1christian
5 out of 5 stars review

PERFECT PILLOW

I LOVE THIS PILLOW. I HAVE HAD SERIOUS BACK SURGERY AND ALWAYS HAD A STIFF SORE NECK. I NO LONGER HURT EVERY MORNING WHEN I AWAKEN THANKS TO THIS GREAT PILLOW! MY DAUGHTER TRIED MINE AND I BOUGHT HER ONE AT HER REQUEST, SHE LOVES HERS ALSO!

Helpful?2HWKQIVK5R8W13792474900