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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam
4 out of 5 stars
stars
1,998 ratings1,160 reviews
  1. 5 stars57% (1,137)
  2. 4 stars15% (298)
  3. 3 stars9% (172)
  4. 2 stars7% (132)
  5. 1 star13% (259)

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Showing 1,081-1,090 of 1,160 reviews
Nov 1, 2021
Reviewer name: Cbl
1 out of 5 stars
1 out of 5 stars review

Recycled Unit... Not New!

Sent a stained stinky pillow in a plastic bag and sent in a plain Box... Not the new packaging!

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hi there! We are sorry that the Serta Pillow has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Nov 27, 2020
Reviewer name: Linny
5 out of 5 stars
5 out of 5 stars review

My favorite pillow

I bought this pillow a year ago. It still is just as nice as the day I first slept on it. I highly recommend it! ❤

Helpful?2HWKQIVK5R8W13792474900
Nov 13, 2021
Reviewer name: Mo
1 out of 5 stars
1 out of 5 stars review

Step it up Sam's Club!

Very disappointed! Not even close to like it said, came in a plastic bag, had a awful smell like tobacco, looked used, it's going back!

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello Mo! We are sorry that the Serta Pillow has not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Dec 26, 2022
Reviewer name: Roxx
5 out of 5 stars
5 out of 5 stars review

>3yrs

Have had my pillow for over 3yrs! Never lost its shape & I take it everywhere! Its been to Colorado, Mexico, Texas 😁🤭

Helpful?2HWKQIVK5R8W13792474900
Aug 15, 2019
Reviewer name: Jessica
1 out of 5 stars
1 out of 5 stars review

Loft too high

Seemed to have a good firmness... not too hard. But the loft was so high it put my neck at a crooked angel. Couldn’t even sleep on it one night. I returned it. I think it’s made for someone with broad shoulders.

Helpful?2HWKQIVK5R8W13792474900
Aug 14, 2019
Reviewer name: Regi
3 out of 5 stars
3 out of 5 stars review

Strong chemical smell!!

I cannot believe not one person has reviewed and reported the smell on these pillows. It is so strong I can smell it from several feet away. Had to return it.

Helpful?2HWKQIVK5R8W13792474900
Nov 11, 2015
Reviewer name: GmaJ
5 out of 5 stars
5 out of 5 stars review

Best Pillow Ever!

The only problem with this pillow is I haven't bought one for myself yet. I have given three as gifts and the giftees are very happy with the Serta Gel Memory Pillow. My daughter said it was the best sleep she has had in a long time.

Helpful?2HWKQIVK5R8W13792474900
Oct 4, 2019
Reviewer name: winddancer1863
5 out of 5 stars
5 out of 5 stars review

Great Product

I have bought A LOT of pillows from mid price to high price, wish I had found this one. I have to have back injections and I have a deteriorating shoulder, this pillow is wonderful

Review from walmart.com
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Dec 1, 2015
Reviewer name: cj13
5 out of 5 stars
5 out of 5 stars review

Had a great nights sleep for a change!

I didnt need to keep repositioning my pillow and fluffing it throughout the night. It is the perfect height and very comfortable sleeping on my side. Great price, great value.

Helpful?2HWKQIVK5R8W13792474900
Mar 22, 2016
Reviewer name: Sunshine526
5 out of 5 stars
5 out of 5 stars review

Great Pillow

This pillow is so comfy. It's not too thick so my neck doesn't hurt in the morning. I have to fight my husband for it! We'll definitely be buying another one!

Helpful?2HWKQIVK5R8W13792474900