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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam

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Showing 1,081-1,090 of 1,158 reviews
Dec 26, 2022
Roxx
5 out of 5 stars review

>3yrs

Have had my pillow for over 3yrs! Never lost its shape & I take it everywhere! Its been to Colorado, Mexico, Texas 😁🤭

Helpful?2HWKQIVK5R8W13792474900
Nov 27, 2020
Linny
5 out of 5 stars review

My favorite pillow

I bought this pillow a year ago. It still is just as nice as the day I first slept on it. I highly recommend it! ❤

Helpful?2HWKQIVK5R8W13792474900
Dec 1, 2016
Tyler
1 out of 5 stars review

Pillow is way too high!

The gel memory foam is nice , but the height of it is horrible. I bought this on black Friday and the past three nights my sleep had been horrible! Leaves my head tilted high with an angle. I crack my neck all night long with this thing.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

We're sorry that this purchase has been a poor experience for you. At Sam’s Club, we always stand behind our products and as part of our 100% member satisfaction guarantee, we will always offer a warranty replacement or a full refund to make sure you are satisfied. Please contact Samsclub.com Customer Service at 1(888) 240-1945 to discuss your options.

Nov 14, 2020
long time customer
1 out of 5 stars review

changed pillow

I bought this pillow a few years ago and rebought it this year and it is terrible and too soft why did you change the pillow and put it in the same box

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Side Sleeper Pillow did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Dec 19, 2019
Kim
2 out of 5 stars review

Cheaper brand sold by Serta called Innocor Comfort

Serta has cheapened their brand with Innocor Comfort which used to be Sleep Innovations. While they all may be owned by the "same company", they are certainly not the same quality.

Helpful?2HWKQIVK5R8W13792474900
May 24, 2019
Michelle
5 out of 5 stars review

Love it

I bought 2 when they were on sale. Wish I would have bought 4. I do not notice a smell at all on either one. I am sent sensitive and I smell nothing. Best pillows I have ever purchased. Finally getting some sleep without waking up with a headache!

Helpful?2HWKQIVK5R8W13792474900
Dec 16, 2015
spoolspas
4 out of 5 stars review

Great memory foam pillow for the money

My recent purchase is a Christmas gift for my son. I've been using these same pillows for several months now. I'm very happy with them and hope he will enjoy them too.

Helpful?2HWKQIVK5R8W13792474900
Dec 18, 2015
Argyle
1 out of 5 stars review

smells bad

The pillow is comfortable, but I had to return it because it smells very strongly of plastic or whatever the memory foam is made of. I smelled it through several pillowcases.

Helpful?2HWKQIVK5R8W13792474900
Jan 5, 2022
145shop
1 out of 5 stars review

Used filthy

I just received this after ordering online and they sent me a dirty used pillow. You can do better, Serta!!! I read reviews stating this happened but sure didn’t think it would happen again. This is a big ick.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hi there, We are sorry to learn of your experience. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Dec 12, 2015
LFT51
5 out of 5 stars review

Love these pillows!!

I purchased these as a Christmas gift, but have brought several in the past. They hold their shape and love the coolness when you first lay your head down. Great product

Helpful?2HWKQIVK5R8W13792474900