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Customer reviews for Serta Side Sleeper Pillow with Cooling Gel Memory Foam for
Serta Side Sleeper Pillow with Cooling Gel Memory Foam

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Showing 1,081-1,090 of 1,156 reviews
Dec 19, 2015
Grandmax9
5 out of 5 stars review

Best pillow so far!

1st time in years that I don't have to change pillows every few hours thru the night. It hasn't cured my neck problems but let's me sleep much more comfortably EVERY night. I bought it when it was at a special price & wish I had gotten several.

Helpful?2HWKQIVK5R8W13792474900
Nov 24, 2017
Jenna
5 out of 5 stars review

I love this pillow! I have two and I'm definitely going to invest in more. I've mine for about 2 years now and they are still fluffy soft, but firm at the same time, they are still as good as new.

Helpful?2HWKQIVK5R8W13792474900
Jan 5, 2022
145shop
1 out of 5 stars review

Used filthy

I just received this after ordering online and they sent me a dirty used pillow. You can do better, Serta!!! I read reviews stating this happened but sure didn’t think it would happen again. This is a big ick.

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hi there, We are sorry to learn of your experience. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!

Oct 4, 2019
winddancer1863
5 out of 5 stars review

Great Product

I have bought A LOT of pillows from mid price to high price, wish I had found this one. I have to have back injections and I have a deteriorating shoulder, this pillow is wonderful

Review from walmart.com
Helpful?2HWKQIVK5R8W13792474900
Apr 9, 2015
paulhrab
5 out of 5 stars review

Great pillow for side sleepers...made for us!

Purchased the first one to check it out. Great value during the sale, beat all competition. Slept very well after airing out the factory smells. Very comfortable and adaptable for a side sleeper. Ordered four more on line.

Helpful?2HWKQIVK5R8W13792474900
Sep 18, 2014
JamesLiam2010
5 out of 5 stars review

great pillow

I have never owned one of these pillows . I saw them and thought, get it, if you don,t like it,you can take it back. It is the best pillow i have ever bought. I went back and bought another.

Helpful?2HWKQIVK5R8W13792474900
Nov 14, 2020
long time customer
1 out of 5 stars review

changed pillow

I bought this pillow a few years ago and rebought it this year and it is terrible and too soft why did you change the pillow and put it in the same box

Helpful?2HWKQIVK5R8W13792474900
reply from Serta Team

Hello, we are sorry that the Serta Gel Memory Foam Side Sleeper Pillow did not meet your expectations. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Aug 15, 2019
Jessica
1 out of 5 stars review

Loft too high

Seemed to have a good firmness... not too hard. But the loft was so high it put my neck at a crooked angel. Couldn’t even sleep on it one night. I returned it. I think it’s made for someone with broad shoulders.

Helpful?2HWKQIVK5R8W13792474900
Dec 24, 2015
Schnit
3 out of 5 stars review

Just ok

I bought my daughter one last year for Christmas and she loved it so much I decided to buy 4 this year. The tag on these were different even though they are supposed to be the same pillow. They were not as good as the one from last year.

Helpful?2HWKQIVK5R8W13792474900
May 13, 2020
Lauren
5 out of 5 stars review

Great pillow!

I've had this pillow for several years and really like it. It's very comfortable - with the memory foam you sink into it but it isn't too soft. Higlhy recommend.

Helpful?2HWKQIVK5R8W13792474900