This composter was bought as a gift for me. Within a year there was rust on the parts. 2ish years in and the lid rusted off. I called & spoke to the friendliest rep, Jonathan, who issued me an entire new hardware set in less than 20 minutes. Amazing. I like the composter and am happy they are sending replacement parts.

I haven't had this long enough to evaluate how it holds up in the elements - I have only started to use it, so only giving it 4 stars, plus there could be some improvements. For example, you never have metal hardware screw into plastic. It will always strip and never hold up. That being said, it was only for some internal brackets that I am not sure really serve any purpose. Also, the corner pieces could be designed a little better, but overall, when you consider the sale price or even the normal price when compared to similar composters, I think I would have to upgrade to 5 stars. It was a little time consuming to assemble, but not overly complex and a second person helping would have sped up the process. Doing it by myself, I think it took about 2.5 hours (with some breaks). But all appearances are that this is the perfect composter. Super capacity and better than any others I have found on the market independent of price, so the great price just makes it that much better.

WE bought these years ago in another part of the country. I have disassembled them and transported them many times. Whenever I need a part, the customer service staff at Lifetime always are prompt with supplying what I need. NO QUESTIONS ASKED. When they say Lifetime, they mean it.

My opinion of the composter has gone from love to hate to love. I was delighted with the unit initially because of the ease of use, and the convenience of not having to turn the compost pile every week or so. The delight faded when the latching mechanism rusted and became difficult to open and close the access door. When I called to purchase a replacement mechanism I was pleasantly surprised when the agent offered to replace the hardware free of charge. When I asked the rep if they had addressed the rusting problem I was told they have powder coated the metal parts so there should be no further issues. Since they apparently have corrected the rust problem this has turned out to be my favorite method to create "black gold" for my garden.

Brought my bin composter many years ago and needed a new turn handle. They responded quickly to my request and I had my spare part with in a matter days. It is a pleasure dealing with a company who really cares about their product, customers for the long term. Excellent service support.

I was pleased to find out that I could order parts that had rusted. Better yet!! They were replaced at no cost. I have had my composting bins for 3 to 5 years (can't remember exactly how many as time flies) and have great results versus the old fashioned way of just having a pile out back.

Pros: Superb tech and parts support for issues with the composter. Using a tumbler is the easiest way to turn compost piles. Cons: For me, composting works best when the material is in contact with earth, rather than suspended above. Earth-contact composting works faster, makes better compost, and is less inclined to stink.

I bought a "factory second" double 50 gallon bin rotating composter. I was a bit hesitant on buying a factory second, but the people at the store assured me that if I was missing anything they would make it right. I was missing a package of the plastic connectors that holds the sides together (3 in total). I was able to talk to Devin at customer service who set me up with the parts that I needed. It's good to see a company who takes such good care of their customers. I would think people in a customer service department who deals with customers not getting what they need to build the product they bought may have problems dealing with problems day in and day out for weeks on end. I did not get the feeling Devin was this way at all he was helpful and was able to get what I needed to finish my project. This is only one among many Lifetime products we have in our home. Everything from Kayaks to folding tables and chairs... I expect that my experience with this composter with be every bit as good.

Even during this difficult times, Lifetime has excelled in helping their customers in a timely manner. Terry took freat care of my inquiry replacing the locking mechanism, from his home office, and sent the parts right away. Thank you Terry. I hope all of you are safe and healthy

I have been using the Composter for about a month. The Compost is developing and I am still adding to the first batch. The second composter is still empty. The unit has small flies (normal) but has little oder and is very easy to add material, rotate to mix and will be easy to empty. I really love the dual composter concept. When if finally get to the second composter/batch I'll have plenty of time for the first batch to cook and complete the final conversion to compost. I even through a chicken in there 3 weeks ago and currently don't see any remains. Assemply was somewhat easy. I did some assembly after sunset and had to disassemble and reassembly the composter drum, but it only resulted in a little extra time.