Even after several years of owning this product, Lifetime sent us the replacement for the hinges for free. We are grateful for having bought this product from a reputable company.

We purchased at Costco several years ago. Unit does an outstanding job of composting however some of the metal parts have rusted to the point that one side is no longer usable. Called customer service to see what I could do to save the unit and they agreed to send all of the rusted parts. Unit is great...customer service is excellent.

So far, this is a great composter. It took a bit to put together, but it seems very well made. I really like the idea of having two bins, with one always cooking. They are a good height, and the wide opening makes it easy to load leaves and clippings with a shovel. They are very easy to turn, with a good latching system. They also have a very large capacity, which I really like. I already have one bin full and cooking and am working on the other bin. Really seems to be a great product.

Not only do I love the functionality of the composter, I can't say enough about their customer support. LIFETIME gets an A+ for being professional, courteous and helpful... they have replaced multiple parts of my composter for free. I can't say enough good things about the product or the company!

Not hard to assemble but one leg of the unit was not manufactured properly, causing great difficulty and delay. I had to file down this defect in order to finish the assembly.

Good compost bins. The assembly takes considerably longer than expected, but once that arduous task is complete they work very well

My husband is an accomplished "DIY" person and still it was a bit of a challenge to get together single-handedly. As far as "tumbling" goes, once it gets a decent amount in the bin it's a beast to spin; I think that may be due to the boxy design. We still do not have a load of compost completed (it has only been 4-6 weeks) so I cannot yet comment on that aspect of it. I do like that my stinky 'garbage' is now contained, and the tumblers aren't an eyesore like my open bin was, so in that respect I'm happy with it. The true test will be if it effectively yields lovely "black gold" as the end result. :)

I was excited to finally get my double- sided composter and felt that two hours with my husband and I assembling it would be well worth the effort. After more that six hours with both of us reading/re-reading the directions and then disassembling pieces that didn't fit, we found a major part (metal aerator) that was improperly drilled from the factory. My husband drilled new holes that properly lined up and we proceeded to finally finish the project. Better directions, possibly a video of assembly and properly drilled holes might have saved us hours of assembly time. Having explained all of that, now that it is completed, it is exactly what I wanted and I can foresee many years ahead of good use. It seems well made, durable and useful.

[This review was collected as part of a promotion.] I purchased this composter few years ago and had difficult time to put it together, way too complicated and some parts seem to be low quality which are already breaking. From my personal experience I found this composter poorly designed and very difficult to put together with a short time life quality.

everything works fine for about 4 months and it'll be down hill from there. The door latch is NOT water resistant, so will rust. In my cast, it rusted so bad after 4 months and now I can't even open the door. What's the purpose of having a compost bin that can't open?