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Customer reviews for Lifetime Dual Compost Tumbler for
Lifetime Dual Compost Tumbler
4.2 out of 5 stars
stars264 ratings262 reviews
  1. 5 stars62% (164)
  2. 4 stars19% (49)
  3. 3 stars8% (21)
  4. 2 stars4% (11)
  5. 1 star7% (19)
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Showing 31-40 of 262 reviews
Jun 15, 2020
Robert
5 out of 5 stars review

Verified Purchase

Cstomer Service

We own the double bin Composter and the metal parts rust after a year or so. The latch is completely rusted through on one side. I called for replacement parts and the agent told me the parts are on back order and it would be one to two months to get them from China. I saw reviews on this product and most were the same-rusted parts. The agent was courteous and knowledgeable, He said they would replace the parts for free.

Review from lifetime.com
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Apr 14, 2020
Joseph
5 out of 5 stars review

Verified Purchase

Double Bin Rotating Composter replacement parts

I requested some replacement parts (hinge and lock lever) for my Lifetime Composter and this company is fabulous! Customer Service Agents Darwin and Terry responded quickly and provided me with the replacement parts I needed quickly, without any fuss. Highly recommend purchasing Lifetime products because this company stands behind its products and the customer service agents are outstanding!

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Apr 21, 2020
Barb
5 out of 5 stars review

Verified Purchase

Extremely useful!

I am very pleased with this item. I’d watched a neighbor produce an abundance of beautifully rich compost during the past several years so I had to try. The bins arrived with a couple of broken pieces which I quickly took pictures and emailed them to the company. I received a very quick response inquiring where to send the parts. They arrived within a couple of days and my bins are complete and operational. I couldn’t ask for better support. The parts fit exactly as they should, they are sturdy, yet not overly heavy. The metal legs provide good support and, so far, the bins are easy to turn, top is very accessible and locks easily hold bins from turning. With the bins raised off the ground, I anticipate wheeling a barrow under the bin, then rotating the bin to empty out the rich compost I expect to produce. It looks like a very well engineered design.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Feb 28, 2019
keep it simple
5 out of 5 stars review

Verified Purchase

Best Ever and So Easy to Use!

It is nearly 5 years since I purchased the Double Bin Composter. Still going strong, and in my climate, we compost year-round. Having two bins in one unit works great. No more stockpiling materials while waiting for a batch to finish. Organic gardening is my great passion and the ability to use my own home made soil amendment from what many people throw away is a good feeling. The unit looks tidy and neat and is easy to use. Thank you, Lifetime for a great garden product!

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Feb 3, 2020
Liz W
4 out of 5 stars review

Verified Purchase

Great customer Service!

This composter was bought as a gift for me. Within a year there was rust on the parts. 2ish years in and the lid rusted off. I called & spoke to the friendliest rep, Jonathan, who issued me an entire new hardware set in less than 20 minutes. Amazing. I like the composter and am happy they are sending replacement parts.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
May 8, 2019
Judy
5 out of 5 stars review

Verified Purchase

Great customer service

I too had the interior hardware rust on my double rotating compost bin. I was on the phone with the Lifetime customer service representative and he kindly, and quickly agreed to send me all the parts I need to replace the hardware free of charge! It was a great interaction in this day and time where customer service seems to be almost non- exsistent. Thank you!!

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Sep 3, 2021
Lizzie
4 out of 5 stars review

Verified Purchase

Great customer service

I bought a dual composter some years ago. I very much have enjoyed this product, but over time, A lot of the metal pieces had rusted. I called customer service and the agent was great. He was able to track down the parts I needed, and is sending them on their way .

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Aug 21, 2019
SCFred
4 out of 5 stars review

Verified Purchase

Well designed

My wife and I bought this two or three years ago. It's a bit of a task to assemble, but it went together well and functions well. Our only problem was the latch hardware becoming stiff due to corrosion after a year or so. Two or three times, I freed it up with spray lubricant. Finally one of latch assemblies broke due to corrosion. Looking at the web site, I learned that they redesigned the latch hardware with a corrosion-resistant coating - I am impressed that they stay with their products to continually improve them over time rather than dumping them on the market for a short sales cycle. We called Lifetime, and they have sent us replacement latch hardware at no cost. Thank-you!

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Jul 9, 2020
Nunu
5 out of 5 stars review

Verified Purchase

Great customer service

I bought a double bin composter some time ago. After some good use there were parts that needed replacements. Their customer service was great and willing to help replacing the parts even in the middle of a pandemic. Glad I made the choice of buying their product.

Review from lifetime.com
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Aug 21, 2018
Raj Patel
4 out of 5 stars review

Verified Purchase

Great Feature

Over all I am happy with the product and using over 2 months. However, it required skilled help to assemble and it took 2 people over 2 hours. Two joint strips were broken in shipment which I received from life time for replacement. The challenge is how to replace broken one with new one. Hope I get instruction from Lifettime. I see two issues Liftime need to improve and help me out. 1. As shown in attached photo door latch round cap cover falls off when I rotate. I put tap over it to keep it in place. 2. Pink guide on handle comes off and do not stay

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201