I had an issue with obtaining spare parts in the UK and asked Lifetime to supply direct. Parts received in good time and now it is as good as new. Excellent customer service.

One of the bins on my composter was rusted shut and as a result of that had to really pull on it to get it opened - I called customer support and sure enough once they got the replacement parts they sent them out and the rest is NEW history

These composters are sturdy, easy to load, hold a lot of material and make the richest compost ever. Ours are about ten years old and work like they did when they were new. The service from the company is also excellent.

I bought this unit in August, 2012. Our temperatures can range from -30 to almost 100. It has held up throughout these temperatures and, on occasion, from overfilling.

I'm just inside trying to figure out why I have so many parts left over. I think my instructions are missing some pages as the pdf instructions on the website have directions that I don't have in my package.

I bought this composter over 8 years ago and am still using it. The hinges and locking hardware corroded but were replaced as a courtesy by Lifetime products.

Had exemplary service by phone today from Tony, helping me order replacement latches for the dual bin composter.

I needed these items before the weekend. They came in 2 days as advertised..in time for the weekend.

We bought our dual composter over a year ago and One of the hinges rusted off, emailed Lifetime and they quickly shipped out a free replacement

I could not put it together by myself. I was able to get 3 friends who put it together. So far, I like the product very much.