My wife has had a double and a single composter for about four years and has been extremely satisfied with both of them. She has recommended them to friends who show interest in gardening. Recently, the hinge one of the double bins broke. All I was inquiring about was purchasing a replacement hinge. Lifetime sent me a replacement without charge. This rates as superior service in my book. Thank you Lifetime.

The dual tumbler is about 4 years old. The hinge broke and i finally decided to replace it. Couldn;t find one that worked at the local hardware store so i decided to see if i could get one from Lifetime. To my surprise, not only can I get one, but I get it for free!! I just assumed once it was sold they would be like so many other manufacturers - it was mine at that point. Nice to be pleasantly surprised

We have the newer model of this composter. It looks like barrels. It was a terrible pain to assemble, but once put together, it is sturdy, good looking, easy to turn and fill. The only other minor negative thing is that the red tab that indicates the barrel in use faded in just a few months. We've already had two batches come out since February.

We bought this double bin composter but are hugely disappointed. As many others have mentioned, the interior parts have rusted and have rendered this composter useless. The concept behind this composter is very good, rotating for example, but the execution is poor. I would not expect these parts to break after a few years.

...for Clallam County in Washington State. When it comes to composters, whether store bought or hand built, I've seen them all. But of all of them, I tip my hat to this one. I was out buying the parts to build a new drum composter - a plastic 45gal barrel and some aluminum - but the moment I saw this one, I was sold! In fact, the money I spent wouldn't even pay for the parts of the one I was about to build. More importantly, this one has indestructible construction (extremely important when dealing with nematodes and other microbes breaking down organic matter into compost), a powder-coated base, and the multi-position drum locking system is a breeze to fill and empty! It's also the perfect size for the average residential home. Best of all, .....it's incredibly easy! For best results, mix 50% brown with 50% green, then tumble it for a minute or two. Within a day or two (depending on the ambient temperature), the mixture will begin to generate heat. Encouraged by this units double-wall construction, this is what you want, ....SO LEAVE IT ALONE! Once the temperature has subsided, spin the drum for a minute to remix the ingredients. Again, it will begin to generate heat. For best results, do this procedure 3 or 4 times, until it no longer generates heat. It is now ready to use. One last comment about compost. The goal of composting is not to make compost, but to create an environment that generates and encourages microbial habitat; these are the little guys that continue to break down organic matter into the building blocks that feed your plants long after you have spread the compost on your garden or lawn. Like you, nematodes need air and water to survive, so dry soil is dead soil.

EXTREMELY difficult to assemble, HORRIBLE instructions. Once assembled it lasted a few years, now the latch on one door is totally stuck. There is no way to open it!

Delivery came within specified time. Product is very study and solid, but extremely easy to use. Took a little longer to assemble than expected, but well worth the effort. Can't wait for the first round of "finished" product!!!

Have had it a couple of years and now we can't even get one side open without fear of breaking the latch because of all the rust. We were so excited to get a composted and now we're afraid to use it.

[This review was collected as part of a promotion.] Don't like the opening handle mechanisms; they can rust and get hard to use. Also, the main aerator bars can rust completely through and break, see pic. Warranty customer service is great though!

Like everything about the composter, just wish that there were wheels on it, to make it easier to move because I am 65 and have a hard time moving it to where I need it to be positioned.