I have owned a dual tumbler for a number of years. This has out preformed all the other composter's I have ever tried. Material breaks down nicely and quickly. Most importantly to me the company stands behind the product like old American manufacturing companies used to. I have had a couple of parts breakdown and I had to replace. Lifetime has shipped the parts no questions asked, timely and at no cost! I highly recommend this company who truly stands behind its products!!

I purchased my first Lifetime Dual Composted last spring. It is ideal to have one composting while filling the second side. I have finally found something to keep the raccoons out! I purchased my second dual composted for my daughter at Christmas and she is just as thrilled as I am with the product. This is a must have product .

Really like the ability to have two rotating chambers that can house compost in different degrees of completion. Rugged construction and the black housing attracts and retains heat. Rear hinge seized after 2 years but customer service is sending new ones, so I'm happy and satisfied.

I purchased my dual tumbler about 3 years ago, I love it and it always turns my garbage into compost which is great for my garden. However my parts are rusty and the handles have broken off. I was extremely furious that this happened with how much it costs to purchase one of these. I don't see where I can buy replacement parts or file a warranty claim. Please help

I bought this composter several years ago and have been extremely happy with it. But what is most exceptional is the incredible customer service provided by Lifetime when parts have needed to be replaced. As others have noted, the interior locking mechanism rusted after a year or so of use. I called Lifetime and they immediately sent me a replacement with an updated anti-rust coating. Yesterday the locking pin on the left bin broke, I just got off the phone with lifetime and again they immediately acted on the problem and are sending me a replacement. It is rare to find a company with such integrity and great service. Lifetime rocks!!!

Overall, this is a good product, but it does have a couple of flaws. The basic design and construction is very good. The unit is sturdy and stable, and the bins rotate freely. I have had mine over a year now, and I agree, the catch mechanism does tend to rust and jam, and definitely should have been made rust proof. By definition, the environment for the catch is going to be damp and corrosive. I fixed (sort of) the issue by spraying the mechanism with WD40 when needed. So far that has kept the catches operating. The other issue is the locking pin. The one on the right just snapped!. This is the bin I use for kitchen scraps, so it got much more use than the other one. In the kitchen I collect organic waste such as peels and cores in a counter top container. When it fills, I empty it into the compost bin, and rotate the bin a few time to mix. I usually stop the bin by letting the locking pin re-engage as the drum rotates. Apparently this is too much for the pin to withstand.

When it was shiny and new, this was great. But in about 2 years of use, the clips that control rotation no longer locked into place, the bin leaks gross compost juice from almost every seam, cracks have developed in the joints, and mice (or something) chewed a sizable hole straight through the plastic on one side. Pretty much no longer usable. We didn't use it heavily, and it was in a fairly urban, clean environment.

It took a full day to assemble, and then started rusting the moment I started loading compost materials into it. First both metal lid opening assemblies became very stiff and hard to operate, then the metal hinges on one lid started rusting away, and then broke so that the lid fell off, rendering that bin unusable. The hinges on the second lid are heading the same way. The dual-bin tumbler is a cool concept. Execution, not so much.

We purchased the dual composter two days ago and assembled it yesterday. The assembly instructions and the packaging of the parts were simply the best we have encountered. Everything was labelled and pictured clearly making assembly very easy. The quality and workmanship in the construction of the bins is superb. It is very sturdy and will last a long time. I look forward to using the rotating barrel and never having to turn my compost again!

Just assembled this yesterday,it took my son and I about 1.5 hours. Good instructions for the most part. Time will tell if I have any rusting problems with the hinges, and how resistant this will be to a curious bear that has been known to climb our 7' fence.