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Customer reviews for Lifetime Dual Compost Tumbler for
Lifetime Dual Compost Tumbler
4.2 out of 5 stars
stars264 ratings262 reviews
  1. 5 stars62% (164)
  2. 4 stars19% (49)
  3. 3 stars8% (21)
  4. 2 stars4% (11)
  5. 1 star7% (19)
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Showing 191-200 of 262 reviews
Apr 25, 2017
Gordo
5 out of 5 stars review

Dual Tumbler - OUTSTANDING

I have owned a dual tumbler for a number of years. This has out preformed all the other composter's I have ever tried. Material breaks down nicely and quickly. Most importantly to me the company stands behind the product like old American manufacturing companies used to. I have had a couple of parts breakdown and I had to replace. Lifetime has shipped the parts no questions asked, timely and at no cost! I highly recommend this company who truly stands behind its products!!

Review from lifetime.com
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Feb 8, 2016
NancyJ
5 out of 5 stars review

Dual composter

I purchased my first Lifetime Dual Composted last spring. It is ideal to have one composting while filling the second side. I have finally found something to keep the raccoons out! I purchased my second dual composted for my daughter at Christmas and she is just as thrilled as I am with the product. This is a must have product .

Review from lifetime.com
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Mar 21, 2018
Sasppmd
4 out of 5 stars review

Large capacity

Really like the ability to have two rotating chambers that can house compost in different degrees of completion. Rugged construction and the black housing attracts and retains heat. Rear hinge seized after 2 years but customer service is sending new ones, so I'm happy and satisfied.

Review from lifetime.com
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Mar 21, 2017
ryanautumn05
3 out of 5 stars review

Dual Compost Tumbler

I purchased my dual tumbler about 3 years ago, I love it and it always turns my garbage into compost which is great for my garden. However my parts are rusty and the handles have broken off. I was extremely furious that this happened with how much it costs to purchase one of these. I don't see where I can buy replacement parts or file a warranty claim. Please help

Review from lifetime.com
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reply from Reviews

I am so sorry your composter is rusting! The best way to file a claim is to email warrantyclaims@lifetime.com. You are also welcome to call into our Customer Service department. You can contact them by phone at 1-800-225-3865, or by email at customercare@lifetime.com. They are open weekdays from 7:00 am to 5:00 pm mountain standard time and Saturdays 9:00 am to 1:00 pm mountain standard time.

Feb 8, 2018
maka
5 out of 5 stars review

Exceptional product and customer service!!!

I bought this composter several years ago and have been extremely happy with it. But what is most exceptional is the incredible customer service provided by Lifetime when parts have needed to be replaced. As others have noted, the interior locking mechanism rusted after a year or so of use. I called Lifetime and they immediately sent me a replacement with an updated anti-rust coating. Yesterday the locking pin on the left bin broke, I just got off the phone with lifetime and again they immediately acted on the problem and are sending me a replacement. It is rare to find a company with such integrity and great service. Lifetime rocks!!!

Review from lifetime.com
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Jan 5, 2015
dave57
4 out of 5 stars review

Pretty Good product.

Overall, this is a good product, but it does have a couple of flaws. The basic design and construction is very good. The unit is sturdy and stable, and the bins rotate freely. I have had mine over a year now, and I agree, the catch mechanism does tend to rust and jam, and definitely should have been made rust proof. By definition, the environment for the catch is going to be damp and corrosive. I fixed (sort of) the issue by spraying the mechanism with WD40 when needed. So far that has kept the catches operating. The other issue is the locking pin. The one on the right just snapped!. This is the bin I use for kitchen scraps, so it got much more use than the other one. In the kitchen I collect organic waste such as peels and cores in a counter top container. When it fills, I empty it into the compost bin, and rotate the bin a few time to mix. I usually stop the bin by letting the locking pin re-engage as the drum rotates. Apparently this is too much for the pin to withstand.

Review from lifetime.com
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Aug 5, 2016
MattL
2 out of 5 stars review

Worked great at first, but didn't last

When it was shiny and new, this was great. But in about 2 years of use, the clips that control rotation no longer locked into place, the bin leaks gross compost juice from almost every seam, cracks have developed in the joints, and mice (or something) chewed a sizable hole straight through the plastic on one side. Pretty much no longer usable. We didn't use it heavily, and it was in a fairly urban, clean environment.

Review from lifetime.com
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reply from Reviews

Oh, no! We are so sorry for the problems you have run into with your composter. We have a great warranty team that takes every situation on a case-by-case basis. You are welcome to email them at warrantyclaims@lifetime.com to see what they can do to help you.

Oct 25, 2015
Waipunalei
1 out of 5 stars review

Piece of junk

It took a full day to assemble, and then started rusting the moment I started loading compost materials into it. First both metal lid opening assemblies became very stiff and hard to operate, then the metal hinges on one lid started rusting away, and then broke so that the lid fell off, rendering that bin unusable. The hinges on the second lid are heading the same way. The dual-bin tumbler is a cool concept. Execution, not so much.

Review from lifetime.com
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Apr 24, 2016
Bones
5 out of 5 stars review

Dual Composter - Easiest Assembley Instructions Ev

We purchased the dual composter two days ago and assembled it yesterday. The assembly instructions and the packaging of the parts were simply the best we have encountered. Everything was labelled and pictured clearly making assembly very easy. The quality and workmanship in the construction of the bins is superb. It is very sturdy and will last a long time. I look forward to using the rotating barrel and never having to turn my compost again!

Review from lifetime.com
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May 9, 2016
Ralph
5 out of 5 stars review

Well made, solid construction

Just assembled this yesterday,it took my son and I about 1.5 hours. Good instructions for the most part. Time will tell if I have any rusting problems with the hinges, and how resistant this will be to a curious bear that has been known to climb our 7' fence.

Review from lifetime.com
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