Bought the Dual Compost Tumbler a long time ago, maybe 5 years. Love it. Taken pretty good care of it by cleaning the rusty locking mechanism every 6 mos or so. Was a little disappointed they weren't more rust resistant. Anyway, finally rusted shut and since they work great for us otherwise, I called to see if I could buy replacement parts. Talked to Luke in customer service who quickly volunteered to ship them for free. He did this without me complaining, threatening, whining or anything. The company stands by its products, hires terrific associates who deliver amazing customer service. Many thanks!

I have only had the Lifetime dual composter 50 Gallon for about 2 years now and it has done a pretty good job of making compost for the garden. However the latching mechanism on the left side which is the most used side has rusted so bad that we do not use it because we cannot open it. Also one of the corner pieces popped out at some point and was not noticed immediately to be replaced so there is about a 2" hole on the corner where the compost falls out when we tumble the compost. Also be careful if you need to move the unit for any reason, the plastic feet will pop off and get lost if you do not see it happen, we have lost 3 of them so far, thinking that we may just take the last one off so they match. We have one of the 80gal units also and have no issues with it so far.

[This review was collected as part of a promotion.] I bought my double bin rotating composter about 1yr ago. I absolutely love it! It works well, but my hinges rusted very quickly and broke. My pins that keep the barrel from rotating also broke. I can't rotate it any more because since the hinges broke the tops wont stay on. I am hopeful Lifetime will at least replace the hinges and pins. I can't imagine buying a brand new composter at this point. Please help.

I bought this 2-3 years ago from BJs and has definitely made composting easier and neater. Over time the corners have fallen out and the hardware inside the tumbler has rusted together. I was able to lubricate the hardware in one barrel with WD40 but the other is rusted solid and handle will not turn so lid can't latch closed. Customer service ordered new hardware which is backordered so it seems many are having same problem. Hopefully next time they will consider using galvanized metal for parts that are exposed to moisture for extended periods.

These were great at first, but the hinges rusted out and fell apart in about a year. Lifetime sent me replacements, but then the latches and associated hardware began rusting and disintegrating. I fixed what I could at first to keep them in commission, but finally gave up on them when the bars rusted out. They have been all but useless for most of the time I've owned them.

I purchased this product over 5 years ago. Love the fact that you can have one side "cooking" while filling the other. Came back to read recent reviews as I was thinking of replacing my unit due to rusting issues. Found that the parts I was having issues with had been upgraded on new models. I contacted customer service hoping to purchases replacement parts. Darwin from customer service went above and beyond. The replacement parts arrived today at no cost to me. Thank you!

you need to partially or completely put this item together before selling it or include a specific installation video. it's a nightmare. we are ready to return it to costco. if you value your time this is not worth what you think you're saving buying it at costco. I'm sure if we ever get it together we will love the product but I would not recommend it to my friends, due to the time spent putting it together.

My double compost bins have some rusted parts. But getting replacements was super easy. I just had to send some pictures of the items needing to be replaced and they quickly responded and shipped out the needed parts. AT NO COST - what a welcomed surprise. Thank you Lifetime for extending the life of my compost bins!

We have the newer model of this composter. It looks like barrels. It was a terrible pain to assemble, but once put together, it is sturdy, good looking, easy to turn and fill. The only other minor negative thing is that the red tab that indicates the barrel in use faded in just a few months. We've already had two batches come out since February.

I have a double bin rotating composter that rusted with time, which is expected since it’s kept it outside in the rain, but the hinge broke. I emailed customer service and within a week they sent me replacement hinges will all the accessories!!! I am amazed by their excellent customer service and standing behind their products!