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Customer reviews for Lifetime Dual Compost Tumbler for
Lifetime Dual Compost Tumbler
4.2 out of 5 stars
stars264 ratings262 reviews
  1. 5 stars62% (164)
  2. 4 stars19% (49)
  3. 3 stars8% (21)
  4. 2 stars4% (11)
  5. 1 star7% (19)
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Showing 171-180 of 262 reviews
Aug 23, 2019
Lynnpenn
3 out of 5 stars review

Could have been great if...

Bought this double composter from Costco and it should have been great. Unfortunately it has not lasted as I expected it would for the price. I purchased it in 2013 or 14 so the warranty is up. I have already replaced the hinge on one side once and it has rusted in two again as well as the latching mechanism on the same side. The tube in the middle is rusted as well. For some reason the other side is not quite as bad, but still rusted. I guess they are not made to last a lifetime but I would have loved more than 6 years for the price. :(

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
reply from Reviews

Oh no! Reach out to our customer service team and see if they can help! They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT

Apr 19, 2020
mattraf
3 out of 5 stars review

Rusting parts

I have had my composter for 4 years and it has worked great but I have to oil the hinges and latches frequently. Now the pipe that the bins rotate around has rusted in half and the bins are bound on each other. I don't know if I will buy another one but it has been great while it lasted.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
reply from reviews

Replacement parts are available and can be ordered through our Customer Service Department. Our Customer Service Team can be reached at 800-225-3865 opt. 1 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Jul 9, 2019
Gayle
2 out of 5 stars review

Rusted and won’t close

I liked this composter a lot at first. Now the locking mechanism on both sides is so rusted it’s very hard to get them closed completely. I thought I had it closed enough yesterday (but evidently didn’t) and and of course it dumped half baked compost all over the place when I turned it. What a mess. I’m going to call the manufacturer to see if their lifetime warranty is, in fact, that. It’s only about 5 years old.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
reply from Reviews

Oh no! We are sorry to hear that you are having rust issues, please call our customer service department and they can help you out. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

Jan 16, 2018
Home Gardener
5 out of 5 stars review

Good product, best customer service.

I have owned this product for over 4 years. Several internal parts rusted and I inquired about buying replacement parts. I was floored to learn that my product was still under warranty and I would receive all new "guts" so I can get my composter operating again. Very happy with the service.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Nov 17, 2017
Mike
5 out of 5 stars review

Excellent customer service

I bought this composter more than a year ago. It does an excellent job of composting the materials. One of the hinges rusted through and broke. I contacted customer service and they ordered new hinges at no charge. This is a company that stands behind its products!

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Nov 26, 2019
Lone Eye
5 out of 5 stars review

Excellent service, thank you.

A local school gave this composter to me and it needed a little doctoring. I called to order some parts and they were promptly delivered, GRATIS! Great customer service. Keep the metal greased and oiled and the tool will do you well. Thank You Lifetime.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Apr 17, 2018
Éric
5 out of 5 stars review

Excellent customer service

Metal parts of my rotating composter were rusty and no more usable. I asked for spare parts (thinking by myself that it would be difficult). Customer service has been incredibly kind and efficient, offering a total warranty! I wish we had the same in France. Thank you

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
May 22, 2018
ryanautumn05
5 out of 5 stars review

very durable and lasts a lifetime!

[This review was collected as part of a promotion.] My husband and I have had our composter for 4 years now, I love the dual one because you can add new stuff in one while the other one is composting. Love the name lifetime because their products equal to the name. You won't be disappointed with this purchase.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Oct 17, 2017
Patrick
5 out of 5 stars review

Excellent customer service

My wife has had a double and a single composter for about four years and has been extremely satisfied with both of them. She has recommended them to friends who show interest in gardening. Recently, the hinge one of the double bins broke. All I was inquiring about was purchasing a replacement hinge. Lifetime sent me a replacement without charge. This rates as superior service in my book. Thank you Lifetime.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201
Mar 3, 2014
ZMan
5 out of 5 stars review

Impressive construction

Picked this up last weekend and was totally impressed. My old composter was all plastic and collapsed under its own weight. This unit is built to last and sturdily constructed. The internal venting system should work well and it tumbles easily to mix the compost well. Told everyone at work about it and a couple of them are considering purchasing one as well.

Review from lifetime.com
Helpful?3NYQHZ73ENON13791719201