Hi, I got my dual compost tumbler couple of years ago and love the way I am able to recycle my kitchen wastes. Recently I am having trouble opening one of my bins. I know the interiors are rusted and when the same happened last time we were able to open after oil lubrication. No luck this time, have been greasing it with oil but no luck.

I bought this dual compost tumbler about 5 or more years ago, and although it is still working fine, the pins that lock the bins to keep them from turning between tumbles broke pretty soon after we started using it. Not a big deal if I have a balanced load in there (not always so easy). The bigger issue is that one of the sleeves that holds two of the side panels together has begun to distort so badly I know it will soon give out, in which case that barrel would fall apart. So, on a whim, I called Lifetime customer service to ask whether they had replacement parts, and was astounded to find out that they do, and they are shipping extra sleeves and locking pins to me, no charge! The customer rep I spoke with was very pleasant and helpful. This is such an unexpected experience in this world today that I just had to write a glowing review. I am very impressed and pleased. So, my bins have lasted fairly well all things considered, and the company clearly backs up its products to help customers get many more years out of them. I really do like these composters. Thank, you Lifetime for being the type of company I wish all companies were today that aren’t all about “throw away products.”

Over the past few years I noticed that the locking handles were getting difficult to turn. Granted, my composter is out of the 5 year warranty period, but all of the hardware inside the composter barrels has rusted away to the point where it's falling apart. That latch mechanism has failed on one and is about ready to go on the other. All of the nuts, bolts, brackets and axel show heavy rusting. Clearly, these parts should be stainless steel, not carbon steel. Otherwise I am happy with the composter. It still looks fine on the outside and the frame is still in good condition. Looks like many others have had the same problem and the folks at Lifetime have sort of addressed the issue by coating the hardware with something.

After 6 years of midwest winters and summers, the interior parts have all rusted and some of the corner squares have fell off. I highly recommend it, I just wish the life cycle was a bit longer. I will continue to use it due to the large investment and how quickly it breaks down my compost. Overall much easier to use than my other compost systems.

I’ve had this since 2012 and it works as well as advertised. I had a rusting issue with the latches and Bruce at lifetime ordered out the parts I needed. When tumbling the bin always keep the lids on the top after turning to keep the compost off of the latch mechanism to extend the life of latch assembly.

I have owned a dual tumbler for a number of years. This has out preformed all the other composter's I have ever tried. Material breaks down nicely and quickly. Most importantly to me the company stands behind the product like old American manufacturing companies used to. I have had a couple of parts breakdown and I had to replace. Lifetime has shipped the parts no questions asked, timely and at no cost! I highly recommend this company who truly stands behind its products!!

I really LOVED this composter...UNTIL the hinge mechanism holding the lid on to one of the containers rusted through and the lid fell off. Without a lid, the Dual Compost Tumbler does not tumble! We purchased the composter during the summer of 2013, so it was only two years old. The hinge mechanism appears to have rusted through. The composter was not exposed to water often, as Texas is drought-stricken. Nor was the lid stressed excessively, as it rested on a fence when it was opened. Now, the lid on the remaining container is almost impossible to open, I'm guessing due to rust. This is a product that has great features and that should be getting uniform five star reviews, but I cannot give it anything but a one-star because cheap parts were used in the most critical places.

We bought this a few years ago and it worked great until a few days ago when it collapsed and the tube the barrels rotate on collapsed. All of the metal parts have significant rust on them and I have been using wd 40 on them since the beginning. The plastic parts are in fair condition and if the metal parts are available I think I could fix it

These compost bins are perfect - just the right size and very sturdy. The double bin feature allows one load to mature while the other takes the fresh matter. After 5 years the company replaced a rusted hinge at no charge. I'm looking forward to years and years more use.

Bought this double composter from Costco and it should have been great. Unfortunately it has not lasted as I expected it would for the price. I purchased it in 2013 or 14 so the warranty is up. I have already replaced the hinge on one side once and it has rusted in two again as well as the latching mechanism on the same side. The tube in the middle is rusted as well. For some reason the other side is not quite as bad, but still rusted. I guess they are not made to last a lifetime but I would have loved more than 6 years for the price. :(