Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for HP 902XL High-Yield Original Ink Cartridge, Black 2 pk. for
HP 902XL High-Yield Original Ink Cartridge, Black 2 pk.
4.5 out of 5 stars
stars
1,369 ratings538 reviews
  1. 5 stars80% (1,090)
  2. 4 stars8% (105)
  3. 3 stars4% (52)
  4. 2 stars2% (23)
  5. 1 star7% (99)

Member photos

Sort by |
Showing 41-50 of 538 reviews
Jan 23, 2023
Reviewer name: William
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

$45 for a used-up HP902XL cartridge inside old box

Received the 902XL black ink inside a damaged and cellophane taped package. The product was unwrapped, no orange tab was attached, and appeared/ felt empty!! Cautiously I placed the USED cartridge in the printer along with the 3 other new 902XL cartridges. After printer maintenance was complete, the printer indicated: one of the HP cartridges is used. Proof positive! I expect a timely response to my concern and disappointment. Please advise…..

Review from walmart.com
Helpful?6IEULCR1CI5H13785115983
Jan 28, 2022
Reviewer name: April
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

The ink is deep in color on my printer but

The ink is expensive and dries up very quickly so if you are going to use your printer a lot then get the monthly deal but if you are like me and only use your printer to copy a recipe or use it once a month maybe then the ink will dry up and you are out all that money. and my printer will not print if I only have all the colors as soon as I get low on a color the printer alerts me and I have to get whatever color it alerted me to that is low. This is a very expensive printer to use if you have to pay 90.00 dollars to get the ink and it dries up in a month or two

Review from walmart.com
Helpful?6IEULCR1CI5H13785115983
Jul 5, 2019
Reviewer name: Ford Girl
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

I normally ignore these reviews because they don't always tell the whole story. I received my ink promptly which I needed because I waited too long before ordering, but when I opened the 1st black ink all of the ink spilled out of its cartridge. Luckily I ordered 2 because the first was a waste. Could be it was just a fluke or the hot weather of AZ that caused the failure but considering the price of ink, upsetting none the least. I have photos but cant upload for some reason, if HP would like them please contact me.

Review from hp.com
Helpful?6IEULCR1CI5H13785115983
reply from HP Care

Hi, I am very sorry to hear that one cartridge leaked. That sounds awful! I'm not sure about the effects of heat. However, the instructions for installing these cartridges includes this caution statement: "Make sure you remove the orange pull-tab and plastic wrap completely before you remove the orange cap in the next step. Otherwise, ink might leak from the ink cartridge. " Please contact us about this. Our return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges Mary HP Care hp.com/support

Mar 13, 2022
Reviewer name: Christopher
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

HP 902XL CARTRIDGE ABSOLUTELY WORST CRAP PRODUCT

ABSOLUTELY THE WORST PIECE OF CRAP PRODUCT!!! I purchased 4, I repeat four black 902XL cartridges in a period of 24 hours. ALL HP name brand and THEY ALL BLEW UP. I rotated the orange handle and ink spewed out. Thinking I must have done something incredibly stupid I watch two YouTube videos. It wasn't me IT WAS CRAP Cartridges.

Review from walmart.com
Helpful?6IEULCR1CI5H13785115983
reply from HP Team

Hello Christopher,<br /><br />This is so disappointing to learn that your cartridge was not working properly. I can assure you that we aim to provide nothing short of a reliable experience with our products and support. I can imagine how disappointing this is for you, so let me help you.<br /><br />I would recommend contacting Walmart. You can find all the information about the Walmart return process here: <br />help.walmart.com/app/answers/detail/a_id/3228/~/returns%2C-replacements-and-refunds#R21<br /><br />In case of further queries, please do not hesitate to contact us at: support.hp.com/us-en/contact-hp<br /><br />I do hope that the return process will go smoothly and you will be satisfied.<br /><br />Kacper<br />HP Care<br />hp.com/support

Nov 17, 2020
Reviewer name: Carol
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great!

I have an HP printer for home use, and I only buy the HP ink cartridges to use in it. Most of my printing needs require the black color so I always buy black in the XL size. I have never had one fail me. For color I only buy the regular size cartridges.

Review from walmart.com
Helpful?6IEULCR1CI5H13785115983
Jul 18, 2022
Reviewer name: cissy48
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

HP XL Ink Happy

I was very happy to find my HP Black XL ink online at Sams Club. It arrived before the estimated date and I was happy about that. Also, Sams kept me notified of the shipping and progress on a regular basis. I knew exactly when it would arrive. Thank you Sams Club.

Helpful?6IEULCR1CI5H13785115983
Nov 4, 2020
Reviewer name: JUNE
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

The cartridge was delivered in the security plastic box which I had to take to the store to have removed. Then when the cartridge was put in machine, all the copies had skipped printing. I ordered a new one from Staples (to make sure it wasn't my printer). That one works fine.

Review from walmart.com
Helpful?6IEULCR1CI5H13785115983
Feb 6, 2023
Reviewer name: R Valentine
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Defective cartridge

I bought this to replace my black 902xl cartridge. Printer wouldn't accept it; messaged "cartridge is an old one which cannot be used by this printer." Tried 2 more times after restarting printer each time got the same result. Finally removed the cartridge and examined it under a magnifying glass--the black plastic covering at the top/back was defective; the v cut was incomplete and left a tiny bulge. Managed to pull it up enough to cut the left side to match the right. Reinstalled cartridge and got message - this cartridge has been recycled or reused and may not work. " Finally printed out a document with black ink. Since when do we get recycled/reused cartridges from HP--for the same cost as new ones??!!

Review from hp.com
Helpful?6IEULCR1CI5H13785115983
Sep 23, 2024
Reviewer name: Lt Don
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Bought my last cartridges!

HORRIBLY EXPENSIVE! It's almost the same price to just buy a new printer if you have to buy all new Cartridges. The printer will not operate with generic or refilled cartridges. It's a huge scam as you all know. So, my next purchase will be a new printer, but I will buy the new printers with refillable ink.

Helpful?6IEULCR1CI5H13785115983
Aug 24, 2021
Reviewer name: CynthiaF
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Value

These high yield cartridges give you so much more. When they became unavailable for a short time, I purchased 3 regular size cartridges, and was so disappointed in how fast they ran out. These cartridges are expensive, but they deliver so much more and a great Sam's Club price.

Helpful?6IEULCR1CI5H13785115983