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Customer reviews for HP 902XL High-Yield Original Ink Cartridge, Black 2 pk. for
HP 902XL High-Yield Original Ink Cartridge, Black 2 pk.
4.6 out of 5 stars
stars952 ratings425 reviews
  1. 5 stars82% (785)
  2. 4 stars7% (67)
  3. 3 stars3% (26)
  4. 2 stars2% (15)
  5. 1 star6% (59)

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Showing 51-60 of 425 reviews
Aug 15, 2021
Brian
5 out of 5 stars review

Verified Purchase

More ink is always nice

It's Nice to have the extra ink cartridge, this was my first time buying ink for this printer was worried at first because the size was bigger than the one that was in but now I know why the call it XL lol it has way more ink and it does fit , you just have to take that orange piece off spin it counter clockwise

Review from walmart.com
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Apr 9, 2020
WalmartCustomer
1 out of 5 stars review

Verified Purchase

Disappointed !

I’m not sure what’s wrong with the cartridge but it would not work in my printer. It just kept saying there was something wrong with the cartridge and I needed to remove it. So I’m very disappointed because now I have to make arrangements to get another one. I really needed to use my printer and unfortunately I wasn’t able to. I would’ve given it zero stars but the lowest was one star.

Review from walmart.com
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reply from HP Team

Hello there,<br /><br />This is so disappointing to hear that your colour cartridge is not working. I can assure you that we aim to provide nothing short of a reliable experience with our products, so I want to apologise that we did not deliver that this time. That said, let me see if I can help you.<br /><br />As a first step, I would advise you to carefully clean the contacts of the cartridges and the printer. This usually helps in case the printer does not recognize the cartridges. Use a window cleaner for this and leave the cartridges to dry after. Then reinsert the cartridges into the printer and see if you can print now.<br /><br />If this does not work, then please check the authenticity of the cartridges under the following link. Many vendors offer our products and sadly counterfeit cartridges can be distributed. You can check this here: hp.com/go/anticounterfeit<br /><br />Lastly, I would like to remind you of our warranty on all our products. If the warranty of your cartridges is still valid, please contact our customer support to get further help with this issue. We are always here for you: support.hp.com/us-en/contact-hp<br /><br />Hope this helps!<br />Kacper<br />HP Care<br />hp.com/support

Oct 14, 2020
RMS1722
5 out of 5 stars review

Verified Purchase

Super

The only thing I dislike is the orange contraption that must be removed prior to installation (a minor point, but one of my many pet peeves). Other than that, the ink lasts as it should, doesn't smear, dries quickly, and gets the job done. Good quality cartridges.

Review from walmart.com
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Sep 8, 2022
Magda73
1 out of 5 stars review

Verified Purchase

HP has some kind of instruction to stop printing

Printer would not print with new cartridge even after I cleaned printehead about 20 times, cleaned underneath and actual printhead, cleaned metal clips, reinstalled software from web and from cd, bought hp paper, and cleaned the excess ink well inside the printer.

Review from walmart.com
Helpful?6IEULCR1CI5H13785115983
reply from HP Team

Hello Magda,<br /><br />This is so disappointing to learn that your cartridge was not working properly. I can assure you that we aim to provide nothing short of a reliable experience with our products and support. I can imagine how disappointing this is for you, so let me help you.<br /><br />I would recommend contacting Walmart. You can find all the information about the Walmart return process here: <br />help.walmart.com/app/answers/detail/a_id/3228/~/returns%2C-replacements-and-refunds#R21<br /><br />In case of further queries, please do not hesitate to contact us at: support.hp.com/us-en/contact-hp<br /><br />I do hope that the return process will go smoothly and you will be satisfied.<br /><br />Kacper<br />HP Care<br />hp.com/support

Mar 12, 2019
BJinArizona
5 out of 5 stars review

Verified Purchase

Works Well

I was running low on ink on my last cartridge and realized I didn't have a spare available. I ordered from Sam's and had the new cartridges in two days. Installation was easy when the old cartridge ran out a day or so later, so I was never without black ink.

Helpful?6IEULCR1CI5H13785115983
Jun 24, 2024
Anonymous
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The right box but the wrong cartridge inside wrapped very different than usual so I them took back to store told her i opened one and never saw one like this . She opened the rest of them and said she could not finish the return

Review from walmart.com
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Jan 28, 2022
April
4 out of 5 stars review

Verified Purchase

The ink is deep in color on my printer but

The ink is expensive and dries up very quickly so if you are going to use your printer a lot then get the monthly deal but if you are like me and only use your printer to copy a recipe or use it once a month maybe then the ink will dry up and you are out all that money. and my printer will not print if I only have all the colors as soon as I get low on a color the printer alerts me and I have to get whatever color it alerted me to that is low. This is a very expensive printer to use if you have to pay 90.00 dollars to get the ink and it dries up in a month or two

Review from walmart.com
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Sep 26, 2023
Anonymous
5 out of 5 stars review

Verified Purchase

Does the job

This worked great for my printer, was easy to install. No mess left behind and disposal of the plastic cap was a breeze. Cost was comparable to other stores in my area. Added to my grocery pick up for the day and was printing that evening. Will purchase again

Review from walmart.com
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Jul 25, 2025
Keith
1 out of 5 stars review

Verified Purchase

Cost

Cost of ink has increased to the point that I will no longer purchase from Sam’s

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Aug 13, 2025
Nikki
5 out of 5 stars review

Verified Purchase

Goes out to fast not worth 60 bucks

Review from walmart.com
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