This pillow is comfortable, plush, and very cool. It’s very fluffy and even if I’ve only had it a few days, it hasn’t lost its fullness. I’m super picky with pillows. I haven’t found the perfect one just yet as I’m a side sleeper and this one lacks a little extra support for that, but non the less it’s a great pillow. My husband really liked it too!

These pillows are nicely made, they are firm, but fluffy in a sense. They have a nice 'case' over them already, so you don't necessarily need a pillow case. My baby tends to sweat a lot from her head & we haven't had any of that while using this pillow. I really like that it holds a firm shape when laying on it, so you don't need additional pillows to prop yourself up or to get a better head position.

This pillow is soft, fluffy, & comfortable. I use it with a silk pillow case to decrease hair frizz. The pillow perfectly cradles my head, it has helped to align my spine - I am a side sleeper. Ten/ten would recommend to a friend. Pillow has great cooling properties (I haven't sweat since using this pillow last week).

I didnt like the pillows as much as I thought I would. I was excited to try them out since the pillows are cooling gel memory foam, but they just seemed like any cheap pillows. I came to think that I may have received the incorrect pillows. I dislike how they are not more firm and how your head sinks all the way down to the pillow.

Pillow was extremely comfy! I tend to sleep hot and wake up with my hair sweaty, but this pillow truly helped. My husband used the 2nd one and he loved it too! After having used it a couple days, I’ve noticed I’ve woken up feeling more refreshed. Will definitely order again!

The most comfortable, affordable pillows I have used. They have the right amount of fluff to give you a great nights rest without waking up with a neck ache. They are the perfect ratio of firm and soft. The cooling effect works great in keeping my head cool through the night.

I was skeptical at first, I’ve tried other “cooling” pillows, but this one really did feel like it kept me cool all night. Ive slept on it for two nights now. I am a hot-body, even in winters I sleep with the fan on. I normally have to flip my pillow half way though because I’d get too hot, but this one seems like it’s ventilated, not sure how it works but it does! The only “complaint” I have is that out of the package it’s a little “dense” or “firm” which I’m going to have to get used to. I’m hoping it’ll break in. The firmness is then only reason I didn’t give it 5 stars, but isn’t a dealbreaker for me though because it really does keep me cool at night which is huge.

FINALLY! A pillow that delivers on being not too firm, and not too soft. The cooling factor is an added bonus. Word to the wise — leave this pillow sitting out by itself for at least 8-10 hours before use so you get the maximum benefit from it. The only negative I can find about this pillow is the zipper, which is sort of pointy and out there. But after being poked once I flipped it around and it hasn’t been a problem since. It’s very nice to have a pillow that returns to its original shape and size after multiple uses.

I have used this pillow for the last several nights with the weather changing from hot during the day to cold at night. I have not noticed the "cooling effect" because when I lay down it doesn't feel cool. It is a firm, but a squishy pillow, for that I would recommend.

I have been using the Serta Gel Memory Foam Cluster Pillow for about two weeks now and am loving it! It has the perfect mix of support and comfort. The gel memory foam offers the ideal balance of cushioning and support for my neck and head. Overall, this pillow is a great choice for anyone looking for a supportive and comfortable pillow.