Skip to Main Content
Sams Club
Sams Club
Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow

Member photos

  • +2005 images
Sort by |
Showing 1-10 of 3,576 reviews
Nov 21, 2023
Jen
5 out of 5 stars review

Very Comfy Pillow

I’ve been using this pillow for about 2 months now & I cannot complain. Very comfortable, cool & great quality. Before this pillow, I used to sleep with 2 pillow that would always loose their shape/density. This pillow has replace all my other piles of pillows! Definitely recommend

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 12, 2023
Rgbsn91
5 out of 5 stars review

Nice comfy pillows

These pillows have been great. Nice volume to the inside giving enough support that doesn’t just flatten after one use like some pillows. These hold their shape well. The cooling effect is okay. Can’t say I felt a huge difference, but definitely some. Wish I could find these in king size.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 4, 2023
Serta cooling pillow
5 out of 5 stars review

Give it a week!

I’ve been using it for a week and am used to the pillow now. At first it was too thick but now it has leveled out some to fit my head and neck nicely. I’ve enjoyed it very much and love it can be washed. Also can unzip to remove stuffing if needed.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 18, 2023
Nathaniel
4 out of 5 stars review

Nice Memory foam Cooling Serta pillows

I've used the cooling memory foam pillows for my bedroom past few days to keep myself from getting to warm. They're cooler and fuller than my regular pillows. Since they not a solid piece of memory foam and have a double cover with zippers it was easy to remove some of the foam to customize adjust support for myself. :) They're a nice medium firm comfort that doesn't get flat after laying down for hours. Also they have smooth washable covers and foam for easy laundry.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Oct 2, 2025
Cal
4 out of 5 stars review

A Pillow That Balances Fluff and Firm

I’ve tried plenty of pillows that promised the “perfect night’s sleep,” but this one actually comes close. The balance between softness and support is spot-on — it cradles the head without swallowing it whole. I didn’t wake up with a stiff neck (a rare win in the pillow world), though if you like an extra-firm feel, this might lean a little too plush for your taste. The materials feel durable and breathable, so it doesn’t trap heat like cheaper alternatives. Overall, it’s not a magical cloud from the heavens, but it’s definitely earned a permanent spot on my bed.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Nov 8, 2024
Danny
4 out of 5 stars review

Cooling and firm

Overall these are great pillows at a great price. They really do offer a cooling effect. They are a little bit stiff for my liking, but they are great for back support while I watch tv in my bed. My kid really loves to sleep on these!

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 30, 2023
ANG4
4 out of 5 stars review

4.7 stars!!

Package and product arrived in great shape. I personally struggled the first night using them because I was so accustomed to my previous pillows. However, after that first night, I had no problem. They have the right amount of support, not overly firm or too soft. Total sleep inducers!! Wish they came in King size too.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 29, 2023
BA
4 out of 5 stars review

Cozy fluffy pillows

I ended up using these 2 pillows in my sons room, he has a full size bed and they fit perfectly. I think they would also fit okay on a queen as well. They are very fluffy but also very forming to your head when you lay on them. I could also feel the cooling effect that the pillows have, it’s very nice. I think depending on the type of pillowcase you use, would dictate how much of the cooling you feel when using.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Sep 25, 2023
NSK2003
4 out of 5 stars review

Perfect support for a back/side sleeper

The pillow has a good balance of firmness and softness. It's not too hard, nor is it too soft. It's the right balance for a back or side sleeper. My husband is a stomach sleeper and, while he thought it was a comfortable pillow to sit up in bed, he did not like it to sleep with on his stomach. The gel clusters provide the right amount of support while conforming to the shape of my head and neck, which reduced neck pain in the morning. My only drawback is that it does not come in a King size.

Incentivized Review
Helpful?54IPP9DRL5JC13767370453
Aug 13, 2022
SG
1 out of 5 stars review

Verified Purchase

Less than stellar

Less than expected. Filling consists of chopped up pieces of foam and other material. Smells as if it was wet and has a mildewed smell. Less than spectacular. I would not purchase again.

Helpful?54IPP9DRL5JC13767370453
reply from Serta Team

Hi there. We are sorry that the Serta Pillows have not met your expectations. This product is manufactured by our licensed partner FXI and they will be able to assist you further. Please reach out to FXI at 1-888-999-0499. Thank you!