For the price these are awesome pillows. The perfect balance of firm but not too firm. You get good neck support, moldable pillows. Similar to my pillows at a fraction of the cost. They can be fluffed up easily in steam setting on dryer. I have not washed them full out but my whole family likes these pillows.

We really like these Serta Cooling Gel Memory Foam pillows! They're comfortable and not too firm or hard = NO stiff necks in the morning! The memory foam used to fill them is pliable and they can be "fluffed" and easily conform to our resting heads. VERY WELL PRICED & we think are a GREAT VALUE too!!! (our dogs approve of them too!)

I forgot that I got these exact pillows at sams as a gift a few years ago and spent two years trying to find the right ones when i got my membership i was so excited to find these and literally threw away my bjs ones that the feathers kept poking me from i purchased two weeks prior

I’ve tried plenty of pillows that promised the “perfect night’s sleep,” but this one actually comes close. The balance between softness and support is spot-on — it cradles the head without swallowing it whole. I didn’t wake up with a stiff neck (a rare win in the pillow world), though if you like an extra-firm feel, this might lean a little too plush for your taste. The materials feel durable and breathable, so it doesn’t trap heat like cheaper alternatives. Overall, it’s not a magical cloud from the heavens, but it’s definitely earned a permanent spot on my bed.

The pillows were all right yes they are cooling, and they're fine, but not exactly what we were looking for because they got pretty flat. We wanted something a little more substantial and fluffier that didn't flatten out when you laid your head on it, even if you double them up they still didn't offer that much supportso these just went in the pile of pillows that nobody uses very often because they go flat. I suppose if you're a belly sleeper and want a flatter pillow this would be great.

The pillows are not cooling as advertised. If anything, they sleep hot compared with a traditional pillow. But the bigger problem is that they have a distinctive chemical smell. I’ve left them air out for over a week and the smell is not as strong now, but it really bad when you lay your head on them.

The pillow is made up of a lot of miscellaneous foam making it bumpy and uncomfortable. It’s also very thick so my neck was elevated more than it should have been. I couldn’t make it through the night with it and had to switch it for another pillow I had. Definitely not for me.

These pillows are worthless. They are not worth the $13 spent on them. They bunch up in one area and fall flat. I threw them out the first week I had them.

I have purchased these exact pillows for several years. I have 4 bedrooms and these beds have 4 pillows each. I also purchase these pillows for my vacation home. When I purchased these pillows last week they seemed very light. Not heavy and full. I thought maybe they changed out the old chopped up memory foam and replaced it with a lighter upgraded version? I removed the pillows from the plastic and fluffed them up and shook them and massaged them… did all that I could think of to make them puff up. But that was impossible. They stayed limp and flat. I will not be purchasing these pillows again. I will return this last purchase.

These pillows are so soft to the touch and look super comfortable, however, they go flat and hard/stiff after laying on them a night or two. They’re not worth the money or the stiff neck they’ll give. Spend the extra on the nectar brand at Sam’s, 100% worth it!