So I am VERY particular about pillows. I like full and dense and sleep with about 5 pillows every night. It started when I was pregnant 4 years ago and I haven't went back LOL. I waited for a couple of months of use with these pillows before I reviewed them so I had enough time with the product to give a TRUE review. What I love most about these pillows is how COOL they actually stay and feel. I am a VERY warm sleeper and these pillows keep my head cool consistently - not just for the first few minutes. These pillows also hold their shape / density - definitely not the pillow that goes flat after sleeping on for a couple of months - it is FULL and stays full!! And last but not least, it's not TOO full where you can't mould it into the desired position or shape. All in all? This pillow is absolutely perfect and I've gotten so much better sleep because of it. I've already ordered more for my bed and for my mom and dad! 10/10!!

The pillows received were not the ones pictured in the Sam's Members Club Savings Event Brochure. They are not Gel Memory Foam -- do not even have a Serta label. They still emit a horrible odor that has not gone away after airing them out for weeks! Surprised Sam's would try to pass off such an inferior product!

Initially, I was very excited about this product but over the week and a half I used it, it flattened significantly. The cooling feature was nice but, ultimately, it was not a show stopper. The pillow was easily manipulated but did not hold its shape throughout the night.

I’ve tried plenty of pillows that promised the “perfect night’s sleep,” but this one actually comes close. The balance between softness and support is spot-on — it cradles the head without swallowing it whole. I didn’t wake up with a stiff neck (a rare win in the pillow world), though if you like an extra-firm feel, this might lean a little too plush for your taste. The materials feel durable and breathable, so it doesn’t trap heat like cheaper alternatives. Overall, it’s not a magical cloud from the heavens, but it’s definitely earned a permanent spot on my bed.

The pillows were all right yes they are cooling, and they're fine, but not exactly what we were looking for because they got pretty flat. We wanted something a little more substantial and fluffier that didn't flatten out when you laid your head on it, even if you double them up they still didn't offer that much supportso these just went in the pile of pillows that nobody uses very often because they go flat. I suppose if you're a belly sleeper and want a flatter pillow this would be great.

I am real picky on pillows. Either they make my face sweat, or my neck hurt. I especially hate the pillows that have no cushioning and makes it feel like you have your head on the yellow pages. These pillows are plush and soft, and my face rests beautifully on them. Best of all, the price is very reasonable.

The pillow came with a zippered outter cover. I think that is the washable part. The gause like material that was hold the chopped up memory foam pieces did not look like it would withstand even a single wash, let alone 2 that the packaging say you can do. The chopped foam was a no go for me also!

The pillow is made up of a lot of miscellaneous foam making it bumpy and uncomfortable. It's also very thick so my neck was elevated more than it should have been. I couldn't make it through the night with it and had to switch it for another pillow I had. Definitely not for me.

I suffer with a lot of neck pain I even bought the expensive Derlia pillow. I'm not 100% satisfied with the Derila pillow. Through the night, my head starts hurting because it is too hard. These Serta Cooling pillows are awesome. I sleep with them every night. They are my new go to pillows.

i have a cooling pillow that i have had for 10 years and it is starting to lose its cool ssi i ordered these. they are not at all cool or comfortable. they quickly listed their shape and do not conform as my other one did. they were inexpensive so i just kept them. had i paid more i would have returned them.