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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,035 ratings3,661 reviews
  1. 5 stars57% (4,584)
  2. 4 stars15% (1,196)
  3. 3 stars10% (817)
  4. 2 stars6% (498)
  5. 1 star12% (940)

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Showing 21-30 of 3,661 reviews
Apr 14, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Unbelievably Angry

I got a set of these pillows years ago. They started to wear out (it’s been at least 10 years). So I got a new set. Out of the box they smelled SO bad. It was a terrible chemical smell. I thought I’d air them out. A week later still terrible. So I took a look at the care instructions and washed accordingly. Hopefully to get the smell out. The pillows then fell apart leaving me a big mess to clean up. However they changed these is terrible and I won’t be getting another set.

Helpful?54IPP9DRL5JC13767370453
Jan 30, 2026
Reviewer name: Kendra
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Flat as a pancake

These pillows flattened as soon as you lay on them. Completely flat.

Helpful?54IPP9DRL5JC13767370453
Dec 15, 2025
Reviewer name: Billy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst pillows ever

Worst pillows I have ever bought. Went completely flat first night and never fluffed back up. Zero support and zero cooling

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Sep 4, 2026
Reviewer name: MButler
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best pillows

These by far are the most comfortable pillows I have bought in a while . The best part Is that they keep you cool at night. Im so glad I purchased these!+

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Aug 27, 2026
Reviewer name: Jen E
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

cooling pillow

I was not real impressed with this set of pillows. I didn't notice any difference in cooling from my other pillows. Price was great so I am not out much and will use as spare pillows.

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Aug 21, 2026
Reviewer name: wendy
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

No cases

Can really feel the cool unlike others. You can’t use another case on top if you want to feel the cool but am very happy with purchase. They are slippery and might end up across the bed but worth it.

Review from walmart.com
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Feb 2, 2026
Reviewer name: SuzQ
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Quality matches the price

These pillows are filled with memory foam pieces. I should have checked better in the store and realized they were that price for a reason. My bad!!

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Jul 30, 2026
Reviewer name: Jone
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Poor quality pillow

Supposed to be “cooling” with memory foam! Doesn’t cool, foam is too hard. Uncomfortable. Not a good pillow

Helpful?54IPP9DRL5JC13767370453
Aug 11, 2026
Reviewer name: Wayne
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

They looked great but...

The pillows were filled with small chunks of foam. I found them uncomfortable after several hours of sleeping on them.

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Jul 26, 2026
Reviewer name: Daniel
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

To soft for my liking. I prefer a solid extra firm pillow. I have been using it for between my knees instead and works great there. Good quality and cool feel pillow. If you like a more fluffy and soft pillow this one is great

Review from walmart.com
Helpful?54IPP9DRL5JC13767370453