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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,173 ratings3,777 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,219)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 961-970 of 3,771 reviews
Oct 31, 2023
Reviewer name: Shirley
5 out of 5 stars
5 out of 5 stars review

Must Have

I received these pillows from Sam's Club to review. Here is my review on them. I was looking for something that would provide me with comfort and support for my neck and shoulders. I have been using them for a few weeks now and I am very happy with them. The pillows are soft and fluffy, but they also conform to the shape of my head and neck. They are not too firm or too soft, just right for me. They also stay cool throughout the night, which is a plus for me as I tend to get hot easily. The pillows come in a set of two and they are standard size. They fit well in my pillowcases and they look nice on my bed. They are also easy to care for, as they are machine washable and dryer safe. The only thing that I did not like about these pillows is that they had a slight chemical smell when I first opened them. However, the smell went away after I aired them out for a few hours. Overall, I would recommend these pillows to anyone who is looking for a comfortable and supportive sleeping experience. They are worth the price and they have improved the quality of my sleep. I give them five stars out of five.

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Oct 2, 2023
Reviewer name: SBIXBY
3 out of 5 stars
3 out of 5 stars review

Decent pillow with coolness you can feel

Overall a great lumpy pillow. If your looking for a firm 1, pass on this. Allow pillow to air out and fluff up foe about 24-48. I think this helps unless you can air tumble in your dryer. I'm a side sleeper and this pillow provides decent support. To me the coolness was there and notice I didn't feel overly hot when I woke up. My husband's a back sleeper and said the same. Decent support. Nice fluff and is moldable to whatever you need. He didn't notice much coolness but did state he didn't feel hot either. I guess it's a win for us. I would just prefer a firmer type pillow.

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Sep 27, 2023
Reviewer name: Teresa
5 out of 5 stars
5 out of 5 stars review

Love this pillow!

This is a fantastic pillow. One of the key points is it never goes flat. It’s sturdy yet so soft and you never need to fluff it up. Completely machine washable and it’s resistant to mold and bacteria. Great support for side sleepers and cooling gel. Need I say more!

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Oct 4, 2023
Reviewer name: Smooth
2 out of 5 stars
2 out of 5 stars review

Not cooling

I’ve been using this pillow for the past week. Unfortunately I’m not a huge fan. It doesn’t have the cooling effect that I was expecting. I actually have not notice any cooling effect. The pillow seems to have gotten lumpy and will not go back into place like other memory foam pillows. I’m disappointed.

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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Oct 11, 2023
Reviewer name: Cait
3 out of 5 stars
3 out of 5 stars review

Comfortable but not for me

I waited to write this before I slept on it for a week so I could be accurate as possible. The reason it gets 3 stars off the bat is because it is called “cooling” and definitely felt hot to sleep on. I’ve also been trying to go more natural with products I use, especially ones I spend so many hours sleeping on. Seeing it’s made of polyurethane foam and the smell that came out of it when I opened it was an instant turn off. I let it air out for 2 days before attempting to sleep on it. The smell did dissipate and the outside cover is cotton based I believe, but just knowing I was sleeping inhaling chemicals made me decide not to use them any longer. All that said, if you don’t care too much about what it’s made of, it is a very comfortable pillow that bounces back to its shape very easily. If anything I’ll use these to fill the decorative pillow cases that I take off my bed at night.

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Oct 4, 2023
Reviewer name: Serta Cooling Pillows
4 out of 5 stars
4 out of 5 stars review

Great Pillows

We have enjoyed using our Serta Cooling pillows. They are very comfortable and we adjusted to them very quickly. They are firm pillows that give you a lot of neck support. They are great for back sleepers. The pillows keep me cool when sleeping and have been a great addition to my bed.

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Sep 27, 2023
Reviewer name: Sam H
5 out of 5 stars
5 out of 5 stars review

You won't be disappointed.

We've had these pillows for a few nights and I'm converted! These are the first cooling gel memory foam pillows I've tried and they are great! They have 2 zippered cases to keep all the memory foam securely in place, which with a toddler, I appreciate. They are like only laying on the cold side of the pillow

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Oct 14, 2023
Reviewer name: Sleepy sleeper
5 out of 5 stars
5 out of 5 stars review

Not your average memory foam pillow

These pillows are not at all what you think when you hear memory foam pillow, instead of a brick of foam they are made with chucks of foam so they are very comfortable and contour easily to your neck and back. So they are the most comfortable pillow I have ever used, and additional to being comfortable as the label says they are a cool pillow usually I get up a few times through the night to flip over my pillow to keep it cool but I can sleep though the night and they stay cool the entire time. Lastly the pillows are amazing at keeping their shape, just a little fluffing and they are like brand new! 10/10 highly recommended.

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Oct 14, 2023
Reviewer name: Carrianne B
4 out of 5 stars
4 out of 5 stars review

Adjustable stuffing

I received my 2 queen pillows very quickly. I love that there are zippers on both the outer shell for washing and the inside stuffing portion to adjust the size. Right out of the package the pillows were a bit to stuffed/thick for my liking. I removed a bit of filling and it was perfect. I don’t know specifically if they are cooling as I haven’t noticed much of a difference.

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Dec 19, 2021
Reviewer name: Josalyne
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not GEL or FOAM or SERTA, NO LABELS

100%Polyester is what the tag says . No mention of Serta. A fake knock off $2 pillow. Made in China and finished in the US. I’m not just saying that the tag does. Bought it around Christmas for my guest bedroom,soot took a couple of days for me to actually pull them out of the packaging to realize they were garbage.

Review from walmart.com
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