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Customer reviews for Serta 2-Pack Cooling Gel Memory Foam Bed Pillow for
Serta 2-Pack Cooling Gel Memory Foam Bed Pillow
4 out of 5 stars
stars
8,173 ratings3,777 reviews
  1. 5 stars57% (4,678)
  2. 4 stars15% (1,219)
  3. 3 stars10% (828)
  4. 2 stars6% (502)
  5. 1 star12% (946)

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Showing 931-940 of 3,771 reviews
Sep 25, 2023
Reviewer name: iamfelipa
5 out of 5 stars
5 out of 5 stars review

Balanced Comfort: Serra Gel Memory Foam Cooling

I recently had the pleasure of trying out the Serra Gel Memory Foam Cooling Pillow, and my experience has been overwhelmingly positive. One of the standout features for me was the perfect balance between softness and firmness. This pillow cradles the head gently while providing the right amount of support for the neck, ensuring a restful night's sleep. Additionally, the cooling aspect is not to be overlooked. It kept me comfortably cool throughout the night, a godsend for those warmer evenings down here in Texas. That being said, if you're someone who prefers an extremely plush or very firm pillow, this might not be for you. But for those seeking a balanced feel with added cooling benefits, I'd highly recommend considering this pillow. It’s a valuable addition for anyone looking to enhance their sleep quality.

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Nov 25, 2023
Reviewer name: Matt m
5 out of 5 stars
5 out of 5 stars review

Great pillows

Great pillow! Really cool and comfortable. Very soft and great packing. Came in a 2 pack. This pillow provides excellent support with its memory foam filling, contouring to your head and neck for a comfortable sleep. The hypoallergenic cover adds a nice touch, and the medium firmness strikes a good balance.

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Sep 28, 2023
Reviewer name: kimba
5 out of 5 stars
5 out of 5 stars review

Sleep Amazing

These pillows are a literal dream come true. They offer amazing support without loosing any of their shape or going flat. My husband who sleeps with a cpap has always had trouble finding a pillow that works well with his setup, and once we started using these both he and i were completely hooked. We love that they keep us cool throughout the night so you dont wake up with a sweaty neck. Honestly I used to toss and turn and adust other pillow several time during the night, and this is the first pillow I have used where I do not have to do so. You will not regret getting these!

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Sep 28, 2023
Reviewer name: Stanley
3 out of 5 stars
3 out of 5 stars review

Supportive and firm pillow

Serta Gel Memory Foam Cluster Pillows are different from other pillows that I have used in the past. They take a little getting used to. I find them a bit firm. I usually sleep on my side, but sometimes on my back. This pillow is firmer than I anticipated, however, they are cooling and do give great support. I like it they come in a pack of two and are relatively affordable. One thing to note, the instructions say the entire pillow is totally laundry-safe but I would suggest a delicate cycle and in cold water only.

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Sep 18, 2023
Reviewer name: Rice
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Pillows

I had high hopes for this pillow. The first night it was so comfy and my neck did not hurt. As time went on the memory foam separates and if you dont fluff it before each sleep the pillow becomes almost nonexistent. I guess it's what you'd expect for a cheap pillow but with serta brand I expected more. Not sure the cooling is any more than any other pillow..

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reply from Serta Team

Hi there, thank you so much for taking the time to review your pillows, your feedback is very important to us. We are sorry to hear that the pillows are not providing you with the experience you are looking for. Sam’s Club offers a 100% member satisfaction guarantee for additional assistance please reach out to Sam’s Club member phone number 385-256-9674. We hope this helps!

Oct 5, 2023
Reviewer name: MB
3 out of 5 stars
3 out of 5 stars review

Serta Cooling Pillow-Soft but has Chemical Smell

When unpacking the pillow from the plastic, I immediately noticed a strong chemical smell. I left it to air out for 3 days and it was still strong. I used a pillowcase which helped with the smell but unfortunately did not completely mask the scent. I have cooling pillows and did not notice any cooling aspect of this specific pillow. The pillow itself is not uncomfortable or too firm, but it is made out of foam pieces not a singular piece of foam.

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Oct 3, 2023
Reviewer name: ABeni
4 out of 5 stars
4 out of 5 stars review

A Comfortable Nights Rest

We’ve greatly enjoyed the pillows, swapped our old pillows out with these and have not gone back since. They fluff up nicely each night and provide good support for your head and neck. No tossing and turning trying to get it just right needed. One of the best Serta pillow products we’ve used to date.

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Sep 28, 2023
Reviewer name: Angela R
4 out of 5 stars
4 out of 5 stars review

Good pillows for a great price!

This pillow is full of shredded memory foam, I have never used a pillow like that before but thought it would be worth giving it a shot. I like a thick pillow that keeps its shape and so far this one seems to do that. Im a side sleeper and it works well for me. The only negative so far is that the foam does have a slight smell to it, hoping with time that goes away.

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Sep 29, 2023
Reviewer name: Topher
4 out of 5 stars
4 out of 5 stars review

Comfy but not cooling

The product came in fast. I was surprised by the speed of the delivery. It comes with two pillows. I opened it did have a little bit of a funky smell to it. I read the instructions on it how to wash them and washed them and the smell was gone and smelled like my clothes. After the wash it was really fluffy. Been sleeping on it for three nights. It is comfy but not cooling for me. I am hot natured so it was not what I need for cooling but comfortable. Would recommend for the couch.

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Oct 4, 2023
Reviewer name: Marie A
5 out of 5 stars
5 out of 5 stars review

Great Pillow

The pillows have been great so far. Firm enough for support, but soft enough to allow your head to sink in. I wouldn't say they are cooling pillows, but they don't make me hot as most memory foam does. They are smaller than a normal queen size pillow, and I would consider that the only downside.

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