I have used this pillow for a couple of weeks now and I enjoy it! Initially the pillow felt stiff and uncomfortable but had excellent cooling material. However, after breaking in the pillow it has become my favorite to use when I sleep on my side. It has the thickness to support your neck properly and the flexibility to mold it for your comfort! It’s a little too high for me to use if I sleep on my back. My significant other uses it interchangeably. He is 6ft and I am 5ft. I would definitely recommend this pillow for side sleepers who enjoy a soft but dense pillow! It does not go flat by morning!

These are great pillows! They are super soft and don’t clump in the inside. While they are really plush (which we didn’t like as side or stomach sleepers), the biggest perk is that the stuffing can be removed for the sleepers needs. Once made to desired feel, these are amazing. Very comfortable and haven’t had any neck pains from sleeping. Definitely recommend!

I have a neck injury and after purchasing dozens of pillows, I finally found one that supports my neck. It molds to my neck and head. I'm a side sleeper and so far it has helped me snore less. I can easily form/tuck the pillow around my neck for additional support on my head and it stays that way not to mention that the material is cooling. I bought my mother and my children a set as well. Awesome pillows!!!

We used these pillows for the last week in our master bedroom. The pillows are comfortable but I was really looking forward to a cooling effect, especially with this summer heat, but unfortunately these pillows did not deliver that. Still a comfortable choice if you’re not interested in cooling pillows.

I’m a flip flop sleeper and the pillow offers great support while still being comfortable! When I took it out of the package I couldn’t wait to try it out. Surprisingly, it offers the right amount of give firm and softness for my back and neck which makes it perfect for me. I’m definitely getting a better night sleep because I can get comfortable in one position.

I received 2 Serta Cooling Gel memory foam pillows from Sam’s club. Upon opening the package, the pillows already took good shape but had the typical memory foam odor. I let them air out for a few hours and the smell subsided for the majority. I slept on the pillow comfortably all night and was pleasantly surprised to wake up with no aches/pains! Having said this, I have a hard time finding the right pillow; I tend to wake up with a sore neck if the pillow is too thick or too thin. This thickness was perfect for me and the memory foam assured it did not deflate once putting my head on it. I will be using this from here on out and replacing my old pillow; would recommend and look forward to more quality sleep!

My wife and I used this product in replacement of our usual pillows for a couple of weeks. I enjoy a firmer pillow while she prefers something softer. We both initially loved the feel and firmness of the pillow, but found that it was not ideal for us for sleeping. It was slightly stiff and didn’t have a ton of give to it. While I like a firm pillow, it did not conform to my head/neck as much as I like. My wife is a stomach sleeper, and it was too thick for her liking. However, if you like a thick and firm pillow, this might be the pillow for you.

My husband and I started using these pillows two days ago. When they first arrived, they were a little compressed, and the gel foam had an odd smell. We took them out of the packaging and allowed them to fully decompress and air out prior to using, which, I think helped make them so comfy. With these pillows, I can actually lie on my back to sleep with firm but soft neck support. This is a big thing for me because I have chronic neck and hip pain, which both get slightly better from lying on my back, but I’ve never had a pillow that gives enough support but is also soft to allow me to sleep that way. My husband is also impressed with the support and has swapped his old pillow out with this one for good.

This pillow kept its shape and hasn’t flattened in the 2 weeks I’ve used it. I am a back sleeper and have back and neck pain, so this was unfortunately too firm for my liking. I still use it as an extra pillow for support, but not preferred for actual sleeping. The pillow is soft and cool to the touch as advertised. For the price it’s not a bad deal, but I would not purchase again.

I tried the Serta Gel Memory Foam Cluster Pillows (2-pack) recently, and I must say I was quite disappointed with their performance. I used these pillows in my bedroom for a few weeks, and they didn't meet my expectations. One of the major drawbacks I noticed was the lack of high-quality construction. These pillows felt flimsy and didn't offer the support I needed for a good night's sleep. They went flat surprisingly quickly, and I found myself constantly fluffing them up during the night to maintain some semblance of comfort. Additionally, the cooling aspect of these pillows was a letdown. Despite their claim of gel memory foam clusters for cooling, I didn't experience any noticeable cooling effect. The pillows retained heat, making it uncomfortable, especially during warm nights. Another issue was their inability to hold their structure through the night. I often woke up with the pillows misshaped and lacking the support they initially provided. Overall, my experience with the Serta Gel Memory Foam Cluster Pillows was disappointing. They fell short in terms of quality, cooling, and durability. I wouldn't recommend them for anyone seeking a comfortable and long-lasting sleep solution.